Start identifying blue screen issues Follow these steps to troubleshoot the problem effectively
Start identifying blue screen issues Follow these steps to troubleshoot the problem effectively
Hi. About a month back, my computer began shutting down unexpectedly, often at random intervals—sometimes every few days. After several blue screens, I thought about reinstalling Windows, mainly because I wasn’t sure how to resolve these problems. The issue persisted even after hardware updates; the last change I made was adjusting the CPU cooler. I also checked that the power cables for my graphics card were secure and properly seated in the X16 slot. I’ve noticed this error tends to occur whenever there’s a graphics update—like switching monitors, turning off or on a display, launching games, opening Chrome tabs, or using remote desktop. I assumed it was related to my graphics card, so I tried using an older driver version, but that didn’t help. I disabled the pagefile and increased its size to 900MB, but it still displayed the blue screen and left no files on C:\. (Some suggested locations were mentioned, but I’m not sure if they’re correct.) Now I’m wondering what else I could try to fix this. I’ve heard the blue screen might contain useful data, though it flashes for about five seconds before disappearing, making it hard to read. My system specs are: Nvidia GTX 660ti, Intel i7 2600 @ 3.4 GHz, 24GB RAM (16GB + 8GB), Windows 7 Ultimate. I’m not sure if these details matter or if they’re needed. Could a lack of power being delivered to the system be causing this? I’m using a 650-watt power supply.
It seems the program directed me in the correct path thanks to "win32k.sys." I'll need to review my search. The issue appears sporadic, occurring roughly every 30 hours. A screenshot of the dump is available here: http://gyazo.com/ea4b5c37b94fc61f55a5c1428be76e6b
Looking for help with 0x3b? Let me see if I can find a solution.
You're right, it's not the answer yet. 3b could range from a PSU issue to a completely broken pin.
The Windows Event Viewer displays more details than just the code value. It may show things like SYSTEM_SERVICE_EXCEPTION, indicating a problem with the graphics driver.