After applying the Tuesday's update, I observed that when I turned off the computer, the screen went black, yet the system remained powered on. The only way to shut it down was using the power button.
After applying the Tuesday's update, I observed that when I turned off the computer, the screen went black, yet the system remained powered on. The only way to shut it down was using the power button.
Attempt to initiate a system restore to an earlier point before the update. Check if this restores the shutdown capability of your system. Currently, it might indicate that a device is marked with a yellow exclamation in Device Manager.
Attempt to initiate a system restore to an earlier point before the update. Check if this restores the shutdown capability of your system. Currently, it might indicate that a device is marked with a yellow exclamation in Device Manager.
that's why i asked for confirmation of the item.
the KB number for the update would assist in addressing that.
i believe system restore wouldn't be effective here, as it clears everything.
that's why i asked for confirmation of the item.
the KB number for the update would assist in addressing that.
i believe system restore wouldn't be effective here, as it clears everything.
It might just be a failure to shut down correctly, which keeps the Windows shutdown stuck. If you're prepared to restart, open an elevated command prompt and type the following command...
It might just be a failure to shut down correctly, which keeps the Windows shutdown stuck. If you're prepared to restart, open an elevated command prompt and type the following command...