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Several unexpected shutdowns happening over and over according to the error code.

Several unexpected shutdowns happening over and over according to the error code.

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SuBTaX_YTB
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08-27-2026, 12:07 AM
#1
using simple, everyday language without sounding like a tech report:

My laptop is a Lenovo Yoga 7i with 12GB of RAM and an Intel processor that runs Windows 11 Pro. The charger plugs into the USB-C port attached to my monitor, but sometimes the connection feels loose or wobbly. I just reset the computer's software (reinstalled Windows) even though it was under warranty at first; they fixed a network problem but mostly just put back the OS without fixing everything else.

There are two strange things that happened recently:
1. On my external keyboard yesterday, the buttons for "Alt" and "Windows" got swapped around in my head software-wise. The computer shut down two separate times before today. Today it shut down again right now. I copied a list of all errors to a safe text file (Minidump) for you to read.
2. A third weird thing is that both the Alt and Windows keys got mixed up on my external keyboard yesterday, causing the computer to crash two separate times before today as well.

Here are the details:
* **Yesterday:** The computer rebooted from an unexpected crash at 7:33 PM on December 18th. The error code was 0x0000009f (a specific Windows bug). A file of errors was saved to C:\Windows\Minidump, and a list of events went up to Pastebin here.
* **Two days ago:** It crashed again at 7:44 PM on December 17th. The crash happened at 9:12 PM yesterday as well (December 17th).

The computer shut down from two different crashes recently, and the error code for both was 0x0000009f. Here are the exact details of these errors in plain English.
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S
SuBTaX_YTB
08-27-2026, 12:07 AM #1

using simple, everyday language without sounding like a tech report:

My laptop is a Lenovo Yoga 7i with 12GB of RAM and an Intel processor that runs Windows 11 Pro. The charger plugs into the USB-C port attached to my monitor, but sometimes the connection feels loose or wobbly. I just reset the computer's software (reinstalled Windows) even though it was under warranty at first; they fixed a network problem but mostly just put back the OS without fixing everything else.

There are two strange things that happened recently:
1. On my external keyboard yesterday, the buttons for "Alt" and "Windows" got swapped around in my head software-wise. The computer shut down two separate times before today. Today it shut down again right now. I copied a list of all errors to a safe text file (Minidump) for you to read.
2. A third weird thing is that both the Alt and Windows keys got mixed up on my external keyboard yesterday, causing the computer to crash two separate times before today as well.

Here are the details:
* **Yesterday:** The computer rebooted from an unexpected crash at 7:33 PM on December 18th. The error code was 0x0000009f (a specific Windows bug). A file of errors was saved to C:\Windows\Minidump, and a list of events went up to Pastebin here.
* **Two days ago:** It crashed again at 7:44 PM on December 17th. The crash happened at 9:12 PM yesterday as well (December 17th).

The computer shut down from two different crashes recently, and the error code for both was 0x0000009f. Here are the exact details of these errors in plain English.

Reply
Reply