F5F Stay Refreshed Hardware Desktop Restart issues with the Ryzen 5 3600 and its 3600 series often stem from overheating or software conflicts.

Restart issues with the Ryzen 5 3600 and its 3600 series often stem from overheating or software conflicts.

Restart issues with the Ryzen 5 3600 and its 3600 series often stem from overheating or software conflicts.

B
B4LLS
Member
65
05-02-2019, 06:49 PM
#1
Over the past two to three months, I've experienced around 400 restarts. Most of these happened when the PC was running lightly. It only restarted a few times when the system was under heavy load. There were no hardware or driver changes in the last three months before the issues started. No overclocking has been done on any part of the setup. The RAM stays stable. After searching for causes both hardware and software-wise, I tried forcing the CPU to 2200GHz, which eliminated restarts completely. In the past ten days, there were no restarts at all. I can unlock it and run a stress test for five hours without any problems. However, if I keep doing that, random restarts occur while browsing or watching videos. I attempted to cap it at 3600GHz, but it still restarted. I believe locking it at 3600GHz instead of limiting it might solve the problem, though I’m unsure how to do that. It seems the boost from a low state or waking the core from sleep could be the reason. Is there any way to fix this without going to RMA? Anyone else have faced this issue? (Mobo is B450 gaming plus max - latest stable BIOS)
B
B4LLS
05-02-2019, 06:49 PM #1

Over the past two to three months, I've experienced around 400 restarts. Most of these happened when the PC was running lightly. It only restarted a few times when the system was under heavy load. There were no hardware or driver changes in the last three months before the issues started. No overclocking has been done on any part of the setup. The RAM stays stable. After searching for causes both hardware and software-wise, I tried forcing the CPU to 2200GHz, which eliminated restarts completely. In the past ten days, there were no restarts at all. I can unlock it and run a stress test for five hours without any problems. However, if I keep doing that, random restarts occur while browsing or watching videos. I attempted to cap it at 3600GHz, but it still restarted. I believe locking it at 3600GHz instead of limiting it might solve the problem, though I’m unsure how to do that. It seems the boost from a low state or waking the core from sleep could be the reason. Is there any way to fix this without going to RMA? Anyone else have faced this issue? (Mobo is B450 gaming plus max - latest stable BIOS)

H
Haema
Junior Member
12
05-03-2019, 03:49 PM
#2
Used for RAM XMP settings to optimize performance.
H
Haema
05-03-2019, 03:49 PM #2

Used for RAM XMP settings to optimize performance.

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LegendaryPrimx
Junior Member
17
05-03-2019, 04:28 PM
#3
I faced the same problem with a Ryzen 1600 AF, which would crash when idle even after overclocking. I adjusted the overclock settings but only fixed it a month later by resetting the CMOS. Simply power down your PC completely, unplug it, remove the CMOS battery, wait at least 10 minutes, then reinsert it. After restarting, go into BIOS and reset it to default. Enter the time again and enable XMP; otherwise just stick to defaults and check if the error returns.
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LegendaryPrimx
05-03-2019, 04:28 PM #3

I faced the same problem with a Ryzen 1600 AF, which would crash when idle even after overclocking. I adjusted the overclock settings but only fixed it a month later by resetting the CMOS. Simply power down your PC completely, unplug it, remove the CMOS battery, wait at least 10 minutes, then reinsert it. After restarting, go into BIOS and reset it to default. Enter the time again and enable XMP; otherwise just stick to defaults and check if the error returns.

D
daisyandaxel
Junior Member
41
05-05-2019, 02:31 PM
#4
I regularly refresh my chipset drivers and keep Windows updated beyond 2004. A simple method for updating old chipset drivers is to use a free updater such as Ashampoo Driver Updater. It’s unclear if this was due to a combination of fixes or just a CMOS reset, but it’s a good habit and requires minimal effort.
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daisyandaxel
05-05-2019, 02:31 PM #4

I regularly refresh my chipset drivers and keep Windows updated beyond 2004. A simple method for updating old chipset drivers is to use a free updater such as Ashampoo Driver Updater. It’s unclear if this was due to a combination of fixes or just a CMOS reset, but it’s a good habit and requires minimal effort.

C
CoconutSlayer
Member
208
05-09-2019, 09:49 AM
#5
Yes, there are recent developments.
C
CoconutSlayer
05-09-2019, 09:49 AM #5

Yes, there are recent developments.

D
DangoBravo
Posting Freak
821
05-09-2019, 11:32 PM
#6
Sure, I understand. I've already tried it and will review your adjustments tomorrow. I'll document each change in the bios and keep it running under standard settings just in case.
D
DangoBravo
05-09-2019, 11:32 PM #6

Sure, I understand. I've already tried it and will review your adjustments tomorrow. I'll document each change in the bios and keep it running under standard settings just in case.

V
VitoSEXY
Posting Freak
797
05-12-2019, 04:01 AM
#7
Try it out now. I only adjusted a few things in my bios—mainly XMP and a few fan preferences—but the issue still happened. Let's check if a specific setting caused it, though I'm not sure since it worked without changes for a while before. Just keep it at the default for a while after resetting to observe the outcome.
V
VitoSEXY
05-12-2019, 04:01 AM #7

Try it out now. I only adjusted a few things in my bios—mainly XMP and a few fan preferences—but the issue still happened. Let's check if a specific setting caused it, though I'm not sure since it worked without changes for a while before. Just keep it at the default for a while after resetting to observe the outcome.

M
Miss_Giggle99
Junior Member
13
05-12-2019, 04:39 AM
#8
No obvious alterations detected. The system appears stable after restarting.
M
Miss_Giggle99
05-12-2019, 04:39 AM #8

No obvious alterations detected. The system appears stable after restarting.

A
AmazinglyCool
Senior Member
695
05-14-2019, 11:51 AM
#9
Unfortunately, I didn’t get a fix. I’ve kept it locked at 3600ghz for now. I’ll arrange an RMA once I’m no longer using the PC for a few weeks.
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AmazinglyCool
05-14-2019, 11:51 AM #9

Unfortunately, I didn’t get a fix. I’ve kept it locked at 3600ghz for now. I’ll arrange an RMA once I’m no longer using the PC for a few weeks.