Ram received damaged packaging upon arrival.

thedyl101
Member

221

09-18-2016, 09:35 PM

I received a 4-module Corsair Vengeance Pro RGB from Amazon in a damaged package. Do you think there’s still a chance to recover your RAM? I’m unsure if opening the box will affect the warranty, but I want to be sure.

thedyl101

09-18-2016, 09:35 PM #1

AdamKoudy
Senior Member

740

09-25-2016, 03:38 AM

How bad is the box? It might still be fine. I think amazon return covers DOA even if the box has been opened as long as it is within 30 days.

AdamKoudy

09-25-2016, 03:38 AM #2

How bad is the box? It might still be fine. I think amazon return covers DOA even if the box has been opened as long as it is within 30 days.

xWolf_Soul901x
Junior Member

09-27-2016, 01:22 AM

They probably wouldn’t say no to returning the item. I’ve replaced some MSI graphics cards with new ones, but a few had a PCB curve that didn’t look right, so I returned them without issues.

xWolf_Soul901x

09-27-2016, 01:22 AM #3

They probably wouldn’t say no to returning the item. I’ve replaced some MSI graphics cards with new ones, but a few had a PCB curve that didn’t look right, so I returned them without issues.

andys73
Junior Member

09-27-2016, 06:46 PM

Amazon offers a 30-day return guarantee regardless of your actions. I’d put it on, check it, and if it functions well, that’s perfect. If not, I’d ask for a swap and they’ll handle the rest.

andys73

09-27-2016, 06:46 PM #4

Amazon offers a 30-day return guarantee regardless of your actions. I’d put it on, check it, and if it functions well, that’s perfect. If not, I’d ask for a swap and they’ll handle the rest.

MrBattleKing
Member

10-03-2016, 08:16 PM

Opening a box can cancel your warranty. A damaged box doesn’t automatically mean the product is defective—only check by opening it yourself. If you’re unsure, take a photo on your phone before handling it.

MrBattleKing

10-03-2016, 08:16 PM #5

Supr3matt
Member

10-08-2016, 02:51 PM

Thanks for the updates, I'll check the rams. They seem safe. Here is the picture.

Supr3matt

10-08-2016, 02:51 PM #6

Thanks for the updates, I'll check the rams. They seem safe. Here is the picture.

Altone123
Member

10-08-2016, 04:06 PM

It doesn’t seem like the issue is severe enough to impact the RAM, so you should be fine.

Altone123

10-08-2016, 04:06 PM #7

It doesn’t seem like the issue is severe enough to impact the RAM, so you should be fine.

duta_
Member

161

10-13-2016, 01:44 PM

I do hope so

duta_

10-13-2016, 01:44 PM #8

I do hope so

hamsterdance00
Member

145

10-20-2016, 05:08 PM

Really? That doesn't seem to be the case. The ram isn't hanging out in the box—it's secured in plastic containers.

hamsterdance00

10-20-2016, 05:08 PM #9

Really? That doesn't seem to be the case. The ram isn't hanging out in the box—it's secured in plastic containers.

issogamer
Junior Member

10-21-2016, 06:32 AM

#10

This RAM comes in great condition, likely due to shipping issues. RAM parts are extremely durable and hold up well. This model offers excellent protection, making it a solid choice. I wouldn’t hesitate to consider it.

issogamer

10-21-2016, 06:32 AM #10