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Question YouTube Video Error on Chrome - Need Help

Question YouTube Video Error on Chrome - Need Help

U
ur_a_novice
Junior Member
43
12-08-2021, 01:08 AM
#1
Hi everyone,
I’m facing a problem with YouTube videos in Google Chrome. Whenever I load a video, I see an error message, but when I refresh the page it works perfectly.

The browser is installed on Linux Mint 21.3 Cinnamon.
I’ve already tried several solutions:
Cleared cache and cookies, turned off all extensions, used incognito mode, disabled hardware acceleration, reset network settings, reinstalled Chrome, and even tried Firefox since the issue seems specific to Chrome.

It appears this problem only happens with YouTube and not elsewhere. Anyone else had a similar experience or any recommendations? Appreciate your help!
U
ur_a_novice
12-08-2021, 01:08 AM #1

Hi everyone,
I’m facing a problem with YouTube videos in Google Chrome. Whenever I load a video, I see an error message, but when I refresh the page it works perfectly.

The browser is installed on Linux Mint 21.3 Cinnamon.
I’ve already tried several solutions:
Cleared cache and cookies, turned off all extensions, used incognito mode, disabled hardware acceleration, reset network settings, reinstalled Chrome, and even tried Firefox since the issue seems specific to Chrome.

It appears this problem only happens with YouTube and not elsewhere. Anyone else had a similar experience or any recommendations? Appreciate your help!

R
ReborntoKill
Posting Freak
821
12-08-2021, 03:49 AM
#2
It seems there might be a DNS issue. Have you attempted switching to Google's DNS addresses? If the problem persists, consider using Cloudflare.
R
ReborntoKill
12-08-2021, 03:49 AM #2

It seems there might be a DNS issue. Have you attempted switching to Google's DNS addresses? If the problem persists, consider using Cloudflare.

M
MacSolaris
Senior Member
457
12-10-2021, 06:13 PM
#3
I just attempted to alter the DNS settings, but nothing worked. I'm unsure of any other options besides using Chromium, which also doesn't seem to help.
M
MacSolaris
12-10-2021, 06:13 PM #3

I just attempted to alter the DNS settings, but nothing worked. I'm unsure of any other options besides using Chromium, which also doesn't seem to help.

L
116
12-12-2021, 04:54 AM
#4
Did you restart your PC and modem following the changes? Is there a DNS server address configured within your modem? When did the process begin—after the update, when new software was installed, etc.?
L
littlerascal19
12-12-2021, 04:54 AM #4

Did you restart your PC and modem following the changes? Is there a DNS server address configured within your modem? When did the process begin—after the update, when new software was installed, etc.?

F
60
12-14-2021, 02:02 PM
#5
You might also attempt to open Chrome in 'Safe Mode,' providing a minimal, unmodified experience without any add-ons or extensions. Good idea!
F
FairyKingSloth
12-14-2021, 02:02 PM #5

You might also attempt to open Chrome in 'Safe Mode,' providing a minimal, unmodified experience without any add-ons or extensions. Good idea!

C
cidro1977
Junior Member
30
12-16-2021, 12:37 PM
#6
Yes, I've completed everything. It occurred roughly two weeks ago; everything seemed fine one day, but the next it started showing errors. At first, I dismissed it since Google is known for certain behaviors. After sharing this, I installed Chromium without issues, though I'm hesitant to use it daily because some Chrome features aren't available in Chromium, such as microphone access. I plan to investigate further, possibly checking the config files in my home directory (~/.config), which are often left behind after uninstalling apps. I'll update you once I've addressed this. Thank you for your patience.
C
cidro1977
12-16-2021, 12:37 PM #6

Yes, I've completed everything. It occurred roughly two weeks ago; everything seemed fine one day, but the next it started showing errors. At first, I dismissed it since Google is known for certain behaviors. After sharing this, I installed Chromium without issues, though I'm hesitant to use it daily because some Chrome features aren't available in Chromium, such as microphone access. I plan to investigate further, possibly checking the config files in my home directory (~/.config), which are often left behind after uninstalling apps. I'll update you once I've addressed this. Thank you for your patience.

S
SHB13
Member
54
12-17-2021, 07:00 AM
#7
It was a fortunate accident. I was tidying up extensions when one was labeled "h264ify." It had been around for a while. After removing it, the videos worked fine again. Thanks everyone.
S
SHB13
12-17-2021, 07:00 AM #7

It was a fortunate accident. I was tidying up extensions when one was labeled "h264ify." It had been around for a while. After removing it, the videos worked fine again. Thanks everyone.