F5F Stay Refreshed Hardware Desktop Question Keyboard & Mouse intermittently disconnecting during gameplay?

Question Keyboard & Mouse intermittently disconnecting during gameplay?

Question Keyboard & Mouse intermittently disconnecting during gameplay?

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M
Mikumu
Member
144
12-12-2018, 08:27 AM
#11
I'm going to try resetting, I hope it works. If not, I'm going to be really upset and have a great rest of the day.
M
Mikumu
12-12-2018, 08:27 AM #11

I'm going to try resetting, I hope it works. If not, I'm going to be really upset and have a great rest of the day.

L
LunarTicks
Member
148
12-12-2018, 04:47 PM
#12
Good attitude!
Let us know. If the Windows install doesn't work, I recommend taking it to a local repair shop and replacing the motherboard, which should cost around 20£.
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LunarTicks
12-12-2018, 04:47 PM #12

Good attitude!
Let us know. If the Windows install doesn't work, I recommend taking it to a local repair shop and replacing the motherboard, which should cost around 20£.

E
erroch
Member
67
12-18-2018, 04:42 PM
#13
Unfortunately, "fairly new" doesn't guarantee a problem-free experience. = = = = What game(s) are you experiencing issues with? = = = = Use the mouse and keyboard on a different known working system. Test another functional keyboard and mouse on your current setup. Check if the issue persists with your computer or is related to the device itself. Reliability History is satisfactory. Also review Event Viewer. It may be less intuitive and take more time. To assist:
E
erroch
12-18-2018, 04:42 PM #13

Unfortunately, "fairly new" doesn't guarantee a problem-free experience. = = = = What game(s) are you experiencing issues with? = = = = Use the mouse and keyboard on a different known working system. Test another functional keyboard and mouse on your current setup. Check if the issue persists with your computer or is related to the device itself. Reliability History is satisfactory. Also review Event Viewer. It may be less intuitive and take more time. To assist:

A
AleGamer_PvP
Junior Member
2
12-18-2018, 06:33 PM
#14
Hello once more, sorry I haven't been responding lately due to some testing. Eventually, I found the cause of the issue—probably the mouse I was using. After resetting Windows, the problem happened right away, so I followed Ralstons' advice and changed both the mouse and keyboard (maybe it would have been better to consider that earlier). Now I'm pretty sure it's the mouse, even though I don't fully understand why it behaves this way. The mouse would shut down both my keyboard and itself, and I tried different computer and keyboard combinations without success, but it works again when I plug it in and unplug it. I should mention that the Fourze GM800 might be responsible for similar problems, but at least the issue is fixed now. The next step is to get a new mouse, thank you for your help!
A
AleGamer_PvP
12-18-2018, 06:33 PM #14

Hello once more, sorry I haven't been responding lately due to some testing. Eventually, I found the cause of the issue—probably the mouse I was using. After resetting Windows, the problem happened right away, so I followed Ralstons' advice and changed both the mouse and keyboard (maybe it would have been better to consider that earlier). Now I'm pretty sure it's the mouse, even though I don't fully understand why it behaves this way. The mouse would shut down both my keyboard and itself, and I tried different computer and keyboard combinations without success, but it works again when I plug it in and unplug it. I should mention that the Fourze GM800 might be responsible for similar problems, but at least the issue is fixed now. The next step is to get a new mouse, thank you for your help!

B
blackprince25
Junior Member
4
12-20-2018, 11:58 PM
#15
Hey there,
That makes sense. As mentioned, a poorly made mouse or keyboard can lead to various problems, just like in your case.
It seems the issue might be with the mouse driver causing the problem.
I suggest trying a Corsair RGB Harpoon Wireless. It's a solid gaming mouse and the iCUE software is quite advanced.
It's worth checking out.
B
blackprince25
12-20-2018, 11:58 PM #15

Hey there,
That makes sense. As mentioned, a poorly made mouse or keyboard can lead to various problems, just like in your case.
It seems the issue might be with the mouse driver causing the problem.
I suggest trying a Corsair RGB Harpoon Wireless. It's a solid gaming mouse and the iCUE software is quite advanced.
It's worth checking out.

L
levoyageur92
Posting Freak
807
12-27-2018, 04:00 AM
#16
USB ports are switched on randomly, and if it fails, it suggests a defective motherboard. This is similar to what I experience with my current prime z390 p.
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levoyageur92
12-27-2018, 04:00 AM #16

USB ports are switched on randomly, and if it fails, it suggests a defective motherboard. This is similar to what I experience with my current prime z390 p.

B
Bloodmate
Member
193
12-27-2018, 12:36 PM
#17
Do you reside by yourself in your residence? I inquire because I encountered the same issue, and the reason was the electrical wiring. Specifically, when a high-power device was activated, the power went off briefly before coming back on, affecting my TV (a monitor with a decoder) and the monitor as well. I observed this on my TV when switching lights on or off, or using the iron for ironing clothes. It seems this device consumes 2Kw. If you are the only one there and there are no automatic safeguards, it might be due to a powerline or a PSU/system malfunction.
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Bloodmate
12-27-2018, 12:36 PM #17

Do you reside by yourself in your residence? I inquire because I encountered the same issue, and the reason was the electrical wiring. Specifically, when a high-power device was activated, the power went off briefly before coming back on, affecting my TV (a monitor with a decoder) and the monitor as well. I observed this on my TV when switching lights on or off, or using the iron for ironing clothes. It seems this device consumes 2Kw. If you are the only one there and there are no automatic safeguards, it might be due to a powerline or a PSU/system malfunction.

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