F5F Stay Refreshed Hardware Desktop Question about wireless mouse jitter?

Question about wireless mouse jitter?

Question about wireless mouse jitter?

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L
loliminer2012
Member
61
01-23-2017, 12:12 PM
#11
Check if freezes happen when only the wireless mouse is connected.
Review the open Reliability History and Event Viewer.
Search for any error codes, warnings, or informational events near the time of freezes.
Begin with Reliability History; the timeline might reveal patterns.
L
loliminer2012
01-23-2017, 12:12 PM #11

Check if freezes happen when only the wireless mouse is connected.
Review the open Reliability History and Event Viewer.
Search for any error codes, warnings, or informational events near the time of freezes.
Begin with Reliability History; the timeline might reveal patterns.

S
SPvP03
Junior Member
34
01-26-2017, 02:08 AM
#12
Nothing from reliability history, what should I click on in event viewer? It slows down when the drive is unplugged and then plugged back in.
S
SPvP03
01-26-2017, 02:08 AM #12

Nothing from reliability history, what should I click on in event viewer? It slows down when the drive is unplugged and then plugged back in.

N
NikitaVTF2480
Junior Member
12
01-26-2017, 04:15 PM
#13
Event Viewer isn't as intuitive as it could be.
Navigate through the logs and search for errors or warnings.
Occasionally, the system needs a moment to display any log entries.
Full logs can be removed and reviewed again after some time.
It’s possible to clear them and check later without sifting through old data.
Drive performance issues may signal a failing or weak PSU.
Two additional tools help with troubleshooting: Task Manager and Resource Monitor. Use them one at a time.
Open either and watch how the system behaves while you move the mouse or connect/disconnect the drive.
You mentioned the computer is only a month old—still under warranty?
(We aim not to actions that could cancel the warranty.)
Also, are you certain to back up all important data at least twice, in separate locations away from the computer? Remember to confirm the backups can be recovered and accessed properly.
N
NikitaVTF2480
01-26-2017, 04:15 PM #13

Event Viewer isn't as intuitive as it could be.
Navigate through the logs and search for errors or warnings.
Occasionally, the system needs a moment to display any log entries.
Full logs can be removed and reviewed again after some time.
It’s possible to clear them and check later without sifting through old data.
Drive performance issues may signal a failing or weak PSU.
Two additional tools help with troubleshooting: Task Manager and Resource Monitor. Use them one at a time.
Open either and watch how the system behaves while you move the mouse or connect/disconnect the drive.
You mentioned the computer is only a month old—still under warranty?
(We aim not to actions that could cancel the warranty.)
Also, are you certain to back up all important data at least twice, in separate locations away from the computer? Remember to confirm the backups can be recovered and accessed properly.

T
TiTansio11
Member
189
01-26-2017, 05:26 PM
#14
The mouse has delays both when connected and when disconnected. Interestingly, the lag disappears when I connect the mouse dongle to the USB hub linked to my backup drive. Maybe the wireless card is causing the issue?
T
TiTansio11
01-26-2017, 05:26 PM #14

The mouse has delays both when connected and when disconnected. Interestingly, the lag disappears when I connect the mouse dongle to the USB hub linked to my backup drive. Maybe the wireless card is causing the issue?

M
MrDigatu
Member
151
01-27-2017, 08:02 PM
#15
It might be a bad power supply unit. The mouse functions optimally when connected to the backup drive with its separate power source. Is there a method to check your PSU?
M
MrDigatu
01-27-2017, 08:02 PM #15

It might be a bad power supply unit. The mouse functions optimally when connected to the backup drive with its separate power source. Is there a method to check your PSU?

I
Irish_Kill_Joy
Junior Member
4
01-27-2017, 08:38 PM
#16
Yes, it's possible to assess a PSU to some degree. You'll require a multimeter and understanding of its usage. Or, you could enlist someone experienced.

Additional info:
https://www.lifewire.com/how-to-manually...er-2626158

This isn't a complete evaluation since the PSU isn't operating under load. Any readings beyond specifications suggest the PSU may be beginning to degrade or fail.
I
Irish_Kill_Joy
01-27-2017, 08:38 PM #16

Yes, it's possible to assess a PSU to some degree. You'll require a multimeter and understanding of its usage. Or, you could enlist someone experienced.

Additional info:
https://www.lifewire.com/how-to-manually...er-2626158

This isn't a complete evaluation since the PSU isn't operating under load. Any readings beyond specifications suggest the PSU may be beginning to degrade or fail.

T
ToheS
Junior Member
8
01-28-2017, 06:17 AM
#17
Yes, you could try purchasing a replacement and checking if the issue resolves, and if not, exchanging the new item.
T
ToheS
01-28-2017, 06:17 AM #17

Yes, you could try purchasing a replacement and checking if the issue resolves, and if not, exchanging the new item.

R
Ruubiee17
Senior Member
572
01-28-2017, 08:15 AM
#18
Not the best choice overall—ethically questionable and even with a 400-watt power supply working, it falls short of the recommended wattage. The PSU might struggle with USB power needs, and there could be other hidden problems. However, if the computer and PSU are only a month old, a warranty might still apply. It’s best to file a claim if you proceed. Overdoing it could void the warranty.
R
Ruubiee17
01-28-2017, 08:15 AM #18

Not the best choice overall—ethically questionable and even with a 400-watt power supply working, it falls short of the recommended wattage. The PSU might struggle with USB power needs, and there could be other hidden problems. However, if the computer and PSU are only a month old, a warranty might still apply. It’s best to file a claim if you proceed. Overdoing it could void the warranty.

W
willshar88
Member
118
01-30-2017, 06:44 AM
#19
Yeah, I did pay for the extra warranty. Will they still consider it even though I added a case fan, more memory, and another SSD? Plus, I faced the same issue with the previous computer I bought, which was on open box and got replaced with a new one. Both models were identical.
W
willshar88
01-30-2017, 06:44 AM #19

Yeah, I did pay for the extra warranty. Will they still consider it even though I added a case fan, more memory, and another SSD? Plus, I faced the same issue with the previous computer I bought, which was on open box and got replaced with a new one. Both models were identical.

0
0w8
Junior Member
19
01-30-2017, 10:36 AM
#20
I don't know if they will examine it or how they might understand your actions regarding the warranty conditions.
Some businesses handle these matters fairly, while others misuse similar terms to cancel warranties.
Where did you acquire the computer?
0
0w8
01-30-2017, 10:36 AM #20

I don't know if they will examine it or how they might understand your actions regarding the warranty conditions.
Some businesses handle these matters fairly, while others misuse similar terms to cancel warranties.
Where did you acquire the computer?

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