Problems with crashes or freezing are occurring.

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shmupius
Junior Member

10-31-2021, 01:54 PM

Quick reminder: I’m likely a bit more experienced with computers than someone new. I just bought a ready-made PC (listed specs below) running Windows 11, and it’s been freezing/crashing every hour while I download games from Steam. I thought the problem was with Windows 11, so I switched to Windows 10 where I’ve had fewer issues. The problem keeps happening. Do you have any tips or suggestions I can try? Any help would be appreciated! Thanks ahead!

shmupius

10-31-2021, 01:54 PM #1

Isvios97
Member

217

10-31-2021, 02:50 PM

I note that Windows 10 may encounter problems with 13th generation processors when E cores are enabled, making Windows 11 a better choice if you need multithreaded performance. If not, consider disabling those cores or using an application unaffected by them. Generally, it’s best to contact the seller and ask what steps to take. Persistent crashes after a clean install usually point to hardware issues like insufficient RAM pressure or a faulty motherboard. The manufacturer should replace the defective component.

Isvios97

10-31-2021, 02:50 PM #2

zrb2004
Member

10-31-2021, 04:40 PM

Support everything @RONOTHAN## has mentioned. If a standard computer is experiencing problems, contacting the manufacturer first would be wise. I’d start by re-seating the RAM before reaching out to them.

zrb2004

10-31-2021, 04:40 PM #3

JoshTrope
Junior Member

11-01-2021, 07:55 PM

I’ll contact IBUYPOWER tomorrow to find out their plans. Regarding multithreaded performance, the only option that comes to mind is escaping Tarkov, though I can verify it uses just physical cores if needed. For overclocking, a 64GB (4x16) RAM setup would likely require a significant boost—let me know if you want specifics!

JoshTrope

11-01-2021, 07:55 PM #4

BenTGreat
Senior Member

437

11-03-2021, 11:10 AM

I'll attempt it this evening; if problems continue, I'll contact the manufacturer tomorrow.

BenTGreat

11-03-2021, 11:10 AM #5

I'll attempt it this evening; if problems continue, I'll contact the manufacturer tomorrow.

Dave1304
Member

180

11-03-2021, 12:39 PM

Consider this option since there might have been an issue with the shipment and handling.

Dave1304

11-03-2021, 12:39 PM #6

Consider this option since there might have been an issue with the shipment and handling.

CaptainLego18
Member

11-19-2021, 01:25 AM

I noticed that issue. I covered the shipping padding, but when it arrived, the item wasn’t inside the box.

CaptainLego18

11-19-2021, 01:25 AM #7

I noticed that issue. I covered the shipping padding, but when it arrived, the item wasn’t inside the box.

LOTR
Member

11-19-2021, 04:12 AM

It's troubling that it wasn't installed.

LOTR

11-19-2021, 04:12 AM #8

It's troubling that it wasn't installed.

Hidekih
Posting Freak

849

11-24-2021, 09:08 PM

I did a bit of online research and spoke to some tech-savvy friends. They said e-cores are decent, but they probably won’t make a big impact on the games I play. Thanks for your reply and support!

Hidekih

11-24-2021, 09:08 PM #9

I did a bit of online research and spoke to some tech-savvy friends. They said e-cores are decent, but they probably won’t make a big impact on the games I play. Thanks for your reply and support!

SpeckledTarg
Junior Member

11-25-2021, 09:53 PM

#10

I have rearranged the RAM modules, but freezing issues persist from time to time.

SpeckledTarg

11-25-2021, 09:53 PM #10

I have rearranged the RAM modules, but freezing issues persist from time to time.

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