Problem with your computer. Need help fixing it?

F5F Stay Refreshed Hardware Desktop Problem with your computer. Need help fixing it?

Problem with your computer. Need help fixing it?

Problem with your computer. Need help fixing it?

I

Ireo
Member

150

01-15-2016, 12:23 PM

#1

Hi there, today my laptop didn’t start properly. Usually pressing the power button shows the MSI logo and the CPU fan begins to spin, but this time nothing happened. The screen only blinked twice in white, and the fans were silent. There was a slight warming of the heatsink, around 25°C or 77°F. On the second try, the screen flashed three times and everything seemed unchanged. I reset the CMOS and unplugged the battery, but the laptop still wouldn’t turn on. The manufacturer’s site for this model is here: https://www.msi.com/Laptop/GP62-6QF-Leop...cification. Apologies for the poor English.

I

Ireo

01-15-2016, 12:23 PM #1

Hi there, today my laptop didn’t start properly. Usually pressing the power button shows the MSI logo and the CPU fan begins to spin, but this time nothing happened. The screen only blinked twice in white, and the fans were silent. There was a slight warming of the heatsink, around 25°C or 77°F. On the second try, the screen flashed three times and everything seemed unchanged. I reset the CMOS and unplugged the battery, but the laptop still wouldn’t turn on. The manufacturer’s site for this model is here: https://www.msi.com/Laptop/GP62-6QF-Leop...cification. Apologies for the poor English.

S

SkillZ_Got_Hax
Member

184

01-15-2016, 05:35 PM

#2

The keyboard illumination or extra lighting activates during startup, separate from the screen. If a CMOS reset and power restart failed, the issue likely lies with the display or motherboard.

S

SkillZ_Got_Hax

01-15-2016, 05:35 PM #2

The keyboard illumination or extra lighting activates during startup, separate from the screen. If a CMOS reset and power restart failed, the issue likely lies with the display or motherboard.

C

Cheeseey
Junior Member

6

01-15-2016, 06:24 PM

#3

Keep the screen lid open only. No other components visible. No battery charging port present.

C

Cheeseey

01-15-2016, 06:24 PM #3

Keep the screen lid open only. No other components visible. No battery charging port present.

S

Sunahh
Posting Freak

863

01-15-2016, 06:36 PM

#4

I removed the hard drive from that laptop and it functions properly, meaning the issue isn't severe.

S

Sunahh

01-15-2016, 06:36 PM #4

I removed the hard drive from that laptop and it functions properly, meaning the issue isn't severe.

V

victorfamosaya
Member

186

01-23-2016, 09:09 AM

#5

It's broken. I pulled the motherboard from the laptop and found the chipset is damaged.

V

victorfamosaya

01-23-2016, 09:09 AM #5

It's broken. I pulled the motherboard from the laptop and found the chipset is damaged.

G

GodleyBeast
Member

61

01-23-2016, 04:24 PM

#6

The chipset failed completely.

G

GodleyBeast

01-23-2016, 04:24 PM #6

The chipset failed completely.