F5F Stay Refreshed Hardware Desktop Problem with XPG RAM not working.

Problem with XPG RAM not working.

Problem with XPG RAM not working.

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WildCandy
Senior Member
675
07-17-2016, 05:40 PM
#1
I own four DDR4 3200 MHz XPG RAM modules and an MSI B550M PRO VDH-WIFI. Initially, I had two sticks totaling 16GB with both RGB functioning properly. After upgrading to four sticks for 32GB, only two of them are lighting up. I've experimented with various RGB software like Mystic Light and XPG Prime, but they only control two sticks correctly. The two that work are in the A1 and B1 slots. I'm attaching a photo for more information. Including an Amazon link to the RAM if it assists. Your support would be very much appreciated.
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WildCandy
07-17-2016, 05:40 PM #1

I own four DDR4 3200 MHz XPG RAM modules and an MSI B550M PRO VDH-WIFI. Initially, I had two sticks totaling 16GB with both RGB functioning properly. After upgrading to four sticks for 32GB, only two of them are lighting up. I've experimented with various RGB software like Mystic Light and XPG Prime, but they only control two sticks correctly. The two that work are in the A1 and B1 slots. I'm attaching a photo for more information. Including an Amazon link to the RAM if it assists. Your support would be very much appreciated.

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Reepety
Senior Member
374
07-19-2016, 01:34 PM
#2
The RAM operates properly even with the changes. Have you attempted to swap their places? Would you like to try a different setup for testing?
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Reepety
07-19-2016, 01:34 PM #2

The RAM operates properly even with the changes. Have you attempted to swap their places? Would you like to try a different setup for testing?

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icantswim
Member
112
07-19-2016, 02:38 PM
#3
Besides the lighting, the RAM is working correctly and displays 32GB at the right speeds. I’ve reinserted them and rearranged them, but only those two slots are affected by the lighting. Unfortunately, I don’t have another system to test them on; my brother is constructing one soon, though I’m unsure when it will be ready.
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icantswim
07-19-2016, 02:38 PM #3

Besides the lighting, the RAM is working correctly and displays 32GB at the right speeds. I’ve reinserted them and rearranged them, but only those two slots are affected by the lighting. Unfortunately, I don’t have another system to test them on; my brother is constructing one soon, though I’m unsure when it will be ready.

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annils12
Junior Member
37
07-19-2016, 09:25 PM
#4
It seems the issue is with the faulty connections, not the RAM. The memory lights up when something goes wrong, so checking the connections might fix it. Try resetting the CMOS to see if that resolves the problem.
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annils12
07-19-2016, 09:25 PM #4

It seems the issue is with the faulty connections, not the RAM. The memory lights up when something goes wrong, so checking the connections might fix it. Try resetting the CMOS to see if that resolves the problem.

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EVGRClutch
Member
245
07-20-2016, 05:35 PM
#5
I managed it and it kept doing the same thing. A friend mentioned buying RAM each year, which might be the reason. If not, I think the problem lies with the motherboard. It shouldn’t be too serious because I intend to upgrade to AM5/DDR5 later.
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EVGRClutch
07-20-2016, 05:35 PM #5

I managed it and it kept doing the same thing. A friend mentioned buying RAM each year, which might be the reason. If not, I think the problem lies with the motherboard. It shouldn’t be too serious because I intend to upgrade to AM5/DDR5 later.

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jxzuzuzo
Posting Freak
750
07-20-2016, 08:21 PM
#6
The RGB is driven through the EPS connector, but not all boards come with additional EPS ports.
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jxzuzuzo
07-20-2016, 08:21 PM #6

The RGB is driven through the EPS connector, but not all boards come with additional EPS ports.

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PirateJackS
Member
55
07-28-2016, 02:33 PM
#7
It seems the EPS connector functions as the CPU power connector. If that's correct, you only have one and it's connected directly.
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PirateJackS
07-28-2016, 02:33 PM #7

It seems the EPS connector functions as the CPU power connector. If that's correct, you only have one and it's connected directly.

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MrMatthewx
Member
64
08-04-2016, 04:31 AM
#8
I missed the EPS on my board once, and the RAM didn’t turn on. It seems all components should originate from the same source—it’s odd that two don’t function. However, both devices are connected to the same channel and aren’t working either. This might point to an issue with the power distribution to that channel. I’d look for any scratches on the board.
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MrMatthewx
08-04-2016, 04:31 AM #8

I missed the EPS on my board once, and the RAM didn’t turn on. It seems all components should originate from the same source—it’s odd that two don’t function. However, both devices are connected to the same channel and aren’t working either. This might point to an issue with the power distribution to that channel. I’d look for any scratches on the board.

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JonahLomu27
Junior Member
27
08-15-2016, 02:11 PM
#9
It seems like you're considering a potential motherboard problem, but you're planning an upgrade to an AM5 board in the future, which should help avoid major issues.
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JonahLomu27
08-15-2016, 02:11 PM #9

It seems like you're considering a potential motherboard problem, but you're planning an upgrade to an AM5 board in the future, which should help avoid major issues.

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coolness2001
Member
224
08-15-2016, 04:53 PM
#10
yeah.. AM5=DDR5
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coolness2001
08-15-2016, 04:53 PM #10

yeah.. AM5=DDR5