F5F Stay Refreshed Hardware Desktop Problem with USB-C connection on your latest machine.

Problem with USB-C connection on your latest machine.

Problem with USB-C connection on your latest machine.

Pages (2): 1 2 Next
_
__IceCold
Junior Member
31
12-15-2023, 08:45 AM
#1
You recently assembled your computer and found the Type C port on your case malfunctioning. You've already tried reconnecting the cable and testing other ports, but the problem persists. You're looking for ways to identify the issue and troubleshoot further.
_
__IceCold
12-15-2023, 08:45 AM #1

You recently assembled your computer and found the Type C port on your case malfunctioning. You've already tried reconnecting the cable and testing other ports, but the problem persists. You're looking for ways to identify the issue and troubleshoot further.

I
Ironhyperion
Member
55
12-18-2023, 03:44 AM
#2
The frequent problem usually involves a wrong placement of the plug on the motherboard. Such as it being flipped or connected in a row of pins too far apart. For example, if the pin layout is 1234 5678 but it's plugged into 2345 6789, it’s unclear how backward compatibility works for USB headers on boards. Perhaps a USB 2 device is mistakenly connected to a USB 3 header.
I
Ironhyperion
12-18-2023, 03:44 AM #2

The frequent problem usually involves a wrong placement of the plug on the motherboard. Such as it being flipped or connected in a row of pins too far apart. For example, if the pin layout is 1234 5678 but it's plugged into 2345 6789, it’s unclear how backward compatibility works for USB headers on boards. Perhaps a USB 2 device is mistakenly connected to a USB 3 header.

X
xX_Verdy_Xx
Junior Member
17
12-19-2023, 04:47 PM
#3
I don't think a misalignment is possible especially because the port I'm talking about looks like this Edit also the connector only goes in one way and there is no adapters so it's a USB3.1 header going to a USB3.1 port
X
xX_Verdy_Xx
12-19-2023, 04:47 PM #3

I don't think a misalignment is possible especially because the port I'm talking about looks like this Edit also the connector only goes in one way and there is no adapters so it's a USB3.1 header going to a USB3.1 port

B
Browen1000
Member
224
12-21-2023, 04:13 AM
#4
It seems the DOA USB3.1 adapter is compatible with your setup. You mentioned a panel in the back that works, and I reached out to Lian Li for help with your university fans not functioning properly. They confirmed they sent replacement fans even before you placed an order. Customer service should be able to provide a new panel or port with a working USB connection.
B
Browen1000
12-21-2023, 04:13 AM #4

It seems the DOA USB3.1 adapter is compatible with your setup. You mentioned a panel in the back that works, and I reached out to Lian Li for help with your university fans not functioning properly. They confirmed they sent replacement fans even before you placed an order. Customer service should be able to provide a new panel or port with a working USB connection.

M
matsku25
Member
78
12-21-2023, 03:58 PM
#5
The only alternative I have in mind is refreshing the motherboard drivers.
M
matsku25
12-21-2023, 03:58 PM #5

The only alternative I have in mind is refreshing the motherboard drivers.

N
novablast115
Junior Member
11
12-21-2023, 08:21 PM
#6
If it's drivers, it wouldn't function in the backpanel.
N
novablast115
12-21-2023, 08:21 PM #6

If it's drivers, it wouldn't function in the backpanel.

S
SnowmanKids
Junior Member
15
12-21-2023, 08:45 PM
#7
It would need the maker to actually err when naming the ports from the chipset that connect to the secondary port group. This could occur, though it's unlikely. Testing it isn't difficult. Downloading and installing the drivers from the maker's site would take only a short time.
S
SnowmanKids
12-21-2023, 08:45 PM #7

It would need the maker to actually err when naming the ports from the chipset that connect to the secondary port group. This could occur, though it's unlikely. Testing it isn't difficult. Downloading and installing the drivers from the maker's site would take only a short time.

J
JamesHond7
Posting Freak
838
12-22-2023, 12:06 AM
#8
I assume the chipset and USB drivers are already set up, even though this isn't always the case...
J
JamesHond7
12-22-2023, 12:06 AM #8

I assume the chipset and USB drivers are already set up, even though this isn't always the case...

F
Firefl_y
Member
64
12-26-2023, 01:07 AM
#9
I saved and added every driver from the makers' site.
F
Firefl_y
12-26-2023, 01:07 AM #9

I saved and added every driver from the makers' site.

B
Beeball
Junior Member
26
12-26-2023, 02:11 AM
#10
I also verified the rear panel USB connections and confirmed they function properly.
B
Beeball
12-26-2023, 02:11 AM #10

I also verified the rear panel USB connections and confirmed they function properly.

Pages (2): 1 2 Next