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Problem with new PC not starting Windows

Problem with new PC not starting Windows

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BlockedTracks
Member
58
08-11-2019, 11:48 PM
#1
I recently purchased a R10 Alienware and the graphics 2080S stopped working. I kept it running with a 980 until I decided to buy a new machine, which caused damage inside the case. I rebuilt most of it except for the x2 SSD, RAM, and Ryzen 7 3700x. When I first turned it on, the system displayed "NEW CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure." Pressing y or n didn’t fix it, just froze the computer. I reformatted the SSD and installed a fresh Windows 10 OS, which worked on another machine. Since then, the same error appeared again. I tried Y and it asked to reboot or select a boot device, but after restarting it showed the original error. I changed the motherboard and it ran faster, though it still wouldn’t boot into Windows. I’m unsure what’s causing the issue. Any advice would be appreciated?
B
BlockedTracks
08-11-2019, 11:48 PM #1

I recently purchased a R10 Alienware and the graphics 2080S stopped working. I kept it running with a 980 until I decided to buy a new machine, which caused damage inside the case. I rebuilt most of it except for the x2 SSD, RAM, and Ryzen 7 3700x. When I first turned it on, the system displayed "NEW CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure." Pressing y or n didn’t fix it, just froze the computer. I reformatted the SSD and installed a fresh Windows 10 OS, which worked on another machine. Since then, the same error appeared again. I tried Y and it asked to reboot or select a boot device, but after restarting it showed the original error. I changed the motherboard and it ran faster, though it still wouldn’t boot into Windows. I’m unsure what’s causing the issue. Any advice would be appreciated?

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Elina_Aada20
Member
141
08-18-2019, 06:02 AM
#2
You are setting up Windows on a different PC and then adding it?
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Elina_Aada20
08-18-2019, 06:02 AM #2

You are setting up Windows on a different PC and then adding it?

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Max846
Senior Member
474
08-18-2019, 10:13 AM
#3
I replaced the ryzen 7 and the b550 gaming x v2 board with a 1700 and other motherboard. I planned to return and install windows, but everything is now working. However, no issue was fixed from my side. I suspect one of the SSDs is corrupt and won't function in any computer I try.
M
Max846
08-18-2019, 10:13 AM #3

I replaced the ryzen 7 and the b550 gaming x v2 board with a 1700 and other motherboard. I planned to return and install windows, but everything is now working. However, no issue was fixed from my side. I suspect one of the SSDs is corrupt and won't function in any computer I try.