Problem Arises From Frequent Restarts (No Error Messages).
Problem Arises From Frequent Restarts (No Error Messages).
Hi everyone,
Since a couple weeks i've been getting random restarts a lot without a BSOD. It does not create any dump files either.
My screen just goes black and reboots the system by itself. ( Kernel 41 shows in event viewer but besides that, nothing useful )
It can go hours without crashing but it can crash shortly after eachother aswell, it's completely random.
At this point I don't even know where to look anymore.
It started after swapping my GPU from 7900XT to a 7900XTX, with this I also switched from a 850W PSU to a 1000W PSU.
Since it started happening after the upgrade, the first thing I obviously replaced was the PSU. Still crashing. I tried running on the iGPU, still crashing. So that rules out the PSU and the GPU. Weird since the problems started after swapping these parts.
Ran multiple memtest86 instances and no problems there, so I suspect it's not the RAM either.
I've done a fresh installation of Win11 and installed only some testing apps, OCCT, Superposition and HWInfo. Trying to keep possibly bad software out of it.
Still crashing after this.
It also doesn't matter what I'm doing, it can crash during gaming but also when watching youtube videos or just browsing the web.
Gaming seems more stable for some reason tho, most crashes happen when on low load. Sometimes it reboots right before getting into windows aswell.
I can run Prime95 fine aswell, so I doubt it's the CPU.
Nothing is overheating, temps are well within safe ranges on every component.
Things i've tried so far:
Replace PSU
Rule out GPU by using iGPU
Fresh Win11 install on a brand new M.2 SSD and installing the newest chipset, gpu drivers etc.
Flashing BIOS to latest version.
Testing RAM through memtest and memory diagnostics
Disabling HAGS
Disabling any OC/PBO Settings I have and XMP on/off
Disabling C-states
Disabling fast startup and also turning off auto restart when running into issues ( for some reason it still restarts anyway ).
Changing powerplan to high performance and setting 5% min CPU state.
Ran SFC scan, 1 error that was fixed ( BT Driver )
Ran dskchk but also tested my 2 M.2's through Samsung Magician
Any ideas would be very welcome.
Spec list:
CPU: 7800x3D
GPU: 7900 XTX
RAM: 2x16GB Trident Z 6000Mhz cl30
PSU: Seasonic Vertex GX-1000
Mobo: B650 Tomahawk Wifi
Thank you for your response.
I didn't remove the RAM during the GPU swap; I've reinserted it several times over the past couple of days, placing them in A2 and B2 as specified in the MOBO manual.
Yes, I only used the cables that came with the PSU.
I reinstalled Windows yesterday, which means I have only two days of reliability monitor errors left.
Still, I don't notice anything unusual before or during the crashes.
I frequently see this warning: "The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID" (Event 10016 DistributedCOM). However, I'm not sure if this is connected to my problem.
The Windows reinstall might still attempt some updates. Check the Update History for any failed or problematic updates. How did you reinstall Windows? FYI: https://forums.
I ran them once more but no errors or corruption were found.
I performed a Windows install using a USB drive made with the media creation tool.
The same issue appeared on Windows 10, so I upgraded to Windows 11 in hopes it would help.
I plan to run Prime95 blend overnight just to confirm stability and observe any changes.
I ordered another RAM kit as well to verify, though I’m skeptical it’s the problem.
I’ll receive a new GPU soon, which is currently in an RMA process, and will test with it.
After that, the remaining component should be the Motherboard—unless you have alternative suggestions.
I might also attempt to roll back my BIOS version; I’m on the latest 7D75v1E5 (beta), so I could revert to the latest non-beta version, 7D75v1B, to check for improvements.
Completed prime95 test for nine hours without issues, including one hour of Furmark and two hours of Linpack. No errors encountered. Then I checked YouTube and my PC shut down immediately with no BSOD. Just a black screen and a restart—no dumps were made. I'm unsure what caused it. It seems hardware-related might not be the problem. Any advice would be appreciated.
There are no error codes, warnings, or informational events in Reliability History/Monitor and/or Event Viewer.
No issues detected with any YouTube links causing BSODs.
Are the "YouTube BSODs" triggered by different browsers?
Check if the problem persists across various browsers.
Consider disabling ad blockers temporarily to see if it resolves the issue.
Examine Process Explorer (Microsoft, free) for any unknown or unidentified background processes.
Also review Task Scheduler for any activities initiated when a browser is opened.
The goal is to identify a clear cause-and-effect link: if this then that.
Currently, the connection between YouTube and BSODs remains unclear.
Need to refine the investigation to pinpoint the exact reason.
Nothing helpful, just the Kernel 41 critical issue. No other useful information before the crash time. I looked in both the event viewer and reliability monitor.
I don’t see a BSOD even after disabling automatic reboot on errors. The screen just goes black and the system restarts.
I experienced a crash this morning on this website, once while playing Cyberpunk, and again while watching a video—especially in fullscreen mode. It doesn’t matter which video it is.
The frequency of crashes has decreased, though I’m not sure why. It’s becoming harder for me to reproduce them.
I checked the process explorer and didn’t find anything unusual.
Task manager also showed no abnormal activity when browsing or opening YouTube.
I think I’ll wait to see how things go after reverting back to the previous BIOS.
Some people have reported similar problems with certain BIOS versions.
At least I’m relieved it’s not hardware-related, based on all the testing so far.
Shut down the system, disconnect it from power, and open the enclosure.
Remove dust and any unwanted materials.
Check visually and physically to ensure every connector, card, RAM, jumper, and case part is securely positioned.
Examine with a strong light source for any signs of harm: exposed wires, twisted or compressed strands, scorched insulation, fractures, wobbly or absent fasteners, and discolored or burnt components.
Anything found should be addressed immediately.
Thank you once more for the guidance.
I’ve already done that twice to be certain.
No obvious damage has been noticed; I also cleaned everything a few weeks ago, and the parts are still quite new, so there’s barely any dust.
I replaced the RAM sticks with fresh ones just in case, and I’m now back to testing because it crashed again even with the older BIOS.
Failed again after installing the new RAM, so I removed Chrome from my PC just to check if it was the cause. Although it might not have been the only reason, I wanted to be certain. This time I tested MSEdge on YouTube while also running a blend test with Prime95. (The highest temperature reached was 71 degrees, which didn’t cause any issues.) In both cases, there were no BSODs or helpful information in the monitoring tools. It probably means the motherboard is the problem now. It feels strange since everything worked until I changed to the XTX and a new PSU. I’m not sure what else could be wrong.