Poor connection on certain game servers (CS:GO, Valorant, LoL)
Poor connection on certain game servers (CS:GO, Valorant, LoL)
Hello, here is what I’m facing (sorry for the grammar, it’s my second language): My ping in CS:GO stays around 50 most of the time, but on certain servers like Faceit or community-owned ones it jumps to 150 for a few seconds then drops back to 50. It happens randomly and every few minutes. On official Valve CS:GO servers my ping is normal and never spikes, usually staying under 45. I also noticed some lag in League of Legends, which seems similar. I tried several fixes: turning off the modem and router for hours, resetting the router to factory settings, reinstalling Windows with a clean install, using a different SSD, replacing cables, switching to another router, changing network settings, and even doing a full reset. After resetting my network in Windows 10 and turning off the devices for a bit, my ping improved on all the problematic servers. But after about half a day the high ping returned. I’ve checked internet speed tests and my own ping is normal, but when testing foreign sites there are big spikes and timeouts. My ISP contacted me several times, explaining everything, but they only sent a message at the end of the day saying they fixed it—even after restarting the modem and router. I don’t know how long this issue lasted because I started playing again just a couple of weeks ago and didn’t notice other problems. My CS:GO ping was perfect in March this year, on all servers I mentioned. Thank you for your help.
Analyze the spikes across the network path. Locate the IP addresses linked to Valorant servers. Use the free trial at pingplotter.com with the IP from the Valorant link. Input it into the tool’s address bar and start the scan (play button). Share any clarification needed via a screenshot. Add the "Maximum Latency" column to the statistics by right-clicking and selecting it for clearer visualization. The duration depends on how frequently the issue occurs. This tool continuously performs traceroute scans, recording results for graphing. A traceroute sends pings to each node along the route so you can pinpoint the problem area.
Ping and delay mainly depend on how far things are. Valve places servers globally, so they probably have one near you. The community server is anywhere and might use less powerful equipment. A short burst of traffic could make it lag a bit, causing slower responses until the system clears. You or your internet provider usually can't change this much, since it's beyond their control.
I see your point, but playing on CS:GO servers for more than eight years, Valorant since its release, and being in the League for over ten years has given me experience. On Faceit, the client picks the nearest servers automatically (German ones for me). I’m also confused about resetting Windows 10 settings to fix this issue, especially if it’s not something that can be resolved.
Sure, I can help interpret the results. Please share the findings so I can explain them clearly.
Ok, so the connection to your router is not that bad if it's WiFi, very normal. With Ethernet it's not great (8-14ms might not sound like a lot, but Ethernet should be below 1ms at almost all times with a test like this and could be a sign of the router having issues). Once it reaches your ISP though, we see packet loss (PL%). Packet loss is very bad for gaming so it looks like it's your ISP that has an issue, or it's between your router and ISP at least (Could be a modem or ONT or similar). Note that the data packets ping and tracert uses (Called ICMP) is only used for this purpose so some nodes (Servers) will block them or put them at a lower priority if it's under heavy load. That usually only shows as packet loss for that single node (Or like that second result that is just blank with a star *), that we see packet loss all the way down suggest an actual packet loss issue. The ping spikes also happen at the first ISP node with the same caveat as before that servers can ignore the data used by these tools. TL;DR: It looks like the connection between your router and ISP has an issue. This is usually up to the ISP to fix.
You're experiencing an Ethernet connection on your PC, but you're unsure if the problem lies with the modem or the router. Since you manage the router and not the modem, connecting another router resolved the issue. This suggests the original setup might have been misconfigured or incompatible.
It's improbable it's the router itself; the problem likely lies with the ISP or modem.
I composed a comprehensive message to my ISP. They confirmed they didn’t notice any issues and noted the pingplotter images suggest the problem lies outside their network. Interestingly, my ping remained stable over the past three days after I sent the initial email on Thursday, but today’s high ping has returned.
Fibernet.hu is your ISP right? The first node it hits from them is where the packet loss and ping spikes happen. There is the node in-between that is blocking ICMP, but if 192.168.0.1 is your router and it plugs into the wall or some ISP owned gear, then it literally starts on their end. Ask them to explain how they interpret this result as outside of their network.