F5F Stay Refreshed Software PC Gaming Performance issues with advanced computers.

Performance issues with advanced computers.

Performance issues with advanced computers.

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D
D_dae
Member
56
05-23-2018, 04:20 PM
#1
Hello! Three months ago, I purchased a premium gaming PC with these specifications:

CPU: i9-9900K
GPU: NVIDIA RTX 2080
RAM: 16 GB Corsair Vengeance (PC3200)
SSD: Samsung Evo 970 NVME
Monitor: Asus ROG PG279Q (144 Hz IPS)

Since receiving the computer, I’ve been encountering intermittent “micro-stuttering” in games including CSGO, PUBG, Apex Legends, League of Legends, Dota 2, and Elder Scrolls Online – and the list continues. I experience stable high frame rates, but then a brief stutter occurs, causing my FPS to drop by 10-20 frames per second before quickly returning to normal. I haven't been able to consistently observe the FPS drop because it happens so rapidly.

I’ve attempted various troubleshooting steps, including:

* Reinstalling Windows 10 64-bit and updating all drivers (including GPU, SSD, and motherboard).
* Disabling HPET through the command prompt.
* Disabling DynamicTick via the command prompt.
* Preventing the Game Presence Bar Writer from launching by renaming its .exe file.
* Turning off both G-Sync (normally enabled) and Vsync (typically disabled, but I’ve tested enabling it).
* Shutting down numerous Windows services (following instructions from an online guide).
* Modifying advanced settings on my Ethernet Adapter.
* Disabling or uninstalling unnecessary Windows 10 applications using PowerShell.

I’ve also tried capping my FPS at a level slightly below my monitor's refresh rate to ensure G-Sync remains active. I’ve experimented with power settings, including Normal, Performance, and “Ultra.”

Additionally, I tested my internet connection – a 180/20 Mbps cable connection via coaxial – ensuring I was not using Wi-Fi and disabling it through my router settings. During gameplay, I have zero packet loss or chokes (always at 0%), and my ping consistently ranges from 8-30.

I'm becoming increasingly frustrated, as I invested nearly $2,000 in this PC. It performs exceptionally well visually within the games – delivering expected frame rates – except for these persistent micro-stutters that occur randomly, ranging from 2-3 times every minute to once every five minutes, with the issue being more noticeable in first-person shooter games like PUBG and CSGO, but less so in MOBAs like LoL and Dota 2.

I'm considering returning the computer for testing. However, before doing so, I’d like to seek advice from others here.

Sincerely, Thomas
D
D_dae
05-23-2018, 04:20 PM #1

Hello! Three months ago, I purchased a premium gaming PC with these specifications:

CPU: i9-9900K
GPU: NVIDIA RTX 2080
RAM: 16 GB Corsair Vengeance (PC3200)
SSD: Samsung Evo 970 NVME
Monitor: Asus ROG PG279Q (144 Hz IPS)

Since receiving the computer, I’ve been encountering intermittent “micro-stuttering” in games including CSGO, PUBG, Apex Legends, League of Legends, Dota 2, and Elder Scrolls Online – and the list continues. I experience stable high frame rates, but then a brief stutter occurs, causing my FPS to drop by 10-20 frames per second before quickly returning to normal. I haven't been able to consistently observe the FPS drop because it happens so rapidly.

I’ve attempted various troubleshooting steps, including:

* Reinstalling Windows 10 64-bit and updating all drivers (including GPU, SSD, and motherboard).
* Disabling HPET through the command prompt.
* Disabling DynamicTick via the command prompt.
* Preventing the Game Presence Bar Writer from launching by renaming its .exe file.
* Turning off both G-Sync (normally enabled) and Vsync (typically disabled, but I’ve tested enabling it).
* Shutting down numerous Windows services (following instructions from an online guide).
* Modifying advanced settings on my Ethernet Adapter.
* Disabling or uninstalling unnecessary Windows 10 applications using PowerShell.

I’ve also tried capping my FPS at a level slightly below my monitor's refresh rate to ensure G-Sync remains active. I’ve experimented with power settings, including Normal, Performance, and “Ultra.”

Additionally, I tested my internet connection – a 180/20 Mbps cable connection via coaxial – ensuring I was not using Wi-Fi and disabling it through my router settings. During gameplay, I have zero packet loss or chokes (always at 0%), and my ping consistently ranges from 8-30.

I'm becoming increasingly frustrated, as I invested nearly $2,000 in this PC. It performs exceptionally well visually within the games – delivering expected frame rates – except for these persistent micro-stutters that occur randomly, ranging from 2-3 times every minute to once every five minutes, with the issue being more noticeable in first-person shooter games like PUBG and CSGO, but less so in MOBAs like LoL and Dota 2.

I'm considering returning the computer for testing. However, before doing so, I’d like to seek advice from others here.

Sincerely, Thomas

A
Alex176
Junior Member
17
05-24-2018, 01:20 AM
#2
The most probable culprit is the Samsung 970 Evo NVMe drive. Attempting to remove and reinstall the Samsung NVMe driver (found within your programs list) may resolve the issue. I personally needed to uninstall the driver for my 970 Pro to function properly. Considering you're utilizing an i9-9900K and a 2080 Ti, be certain to restart your system following the driver removal or installation process. If uninstalling, reinstall the driver from the Samsung Drivers website after a system reboot.
A
Alex176
05-24-2018, 01:20 AM #2

The most probable culprit is the Samsung 970 Evo NVMe drive. Attempting to remove and reinstall the Samsung NVMe driver (found within your programs list) may resolve the issue. I personally needed to uninstall the driver for my 970 Pro to function properly. Considering you're utilizing an i9-9900K and a 2080 Ti, be certain to restart your system following the driver removal or installation process. If uninstalling, reinstall the driver from the Samsung Drivers website after a system reboot.

T
ThatEnderman64
Junior Member
47
05-24-2018, 07:10 AM
#3
I encountered a similar difficulty. My equipment was significantly more capable than the game I was running on my expansive display. Whenever your frames per second surpasses your monitor’s refresh rate, G-Sync will deactivate. This was the source of my jerky performance because G-Sync would repeatedly turn on and off, prompting me to set an FPS limit at 96, matching my 100Hz display’s rate, and resolving the problem.
T
ThatEnderman64
05-24-2018, 07:10 AM #3

I encountered a similar difficulty. My equipment was significantly more capable than the game I was running on my expansive display. Whenever your frames per second surpasses your monitor’s refresh rate, G-Sync will deactivate. This was the source of my jerky performance because G-Sync would repeatedly turn on and off, prompting me to set an FPS limit at 96, matching my 100Hz display’s rate, and resolving the problem.

M
Misukee
Junior Member
48
05-24-2018, 09:32 AM
#4
Is this about Samsung's Magician software?
M
Misukee
05-24-2018, 09:32 AM #4

Is this about Samsung's Magician software?

I
Innolab
Junior Member
7
05-24-2018, 10:04 AM
#5
I recently revised the discussion. I've experimented with limiting frames per second to 143, 142, 141, and so on while using a 144Hz display.
I
Innolab
05-24-2018, 10:04 AM #5

I recently revised the discussion. I've experimented with limiting frames per second to 143, 142, 141, and so on while using a 144Hz display.

S
SAMEY2
Junior Member
16
05-25-2018, 04:14 AM
#6
Are the energy options configured for maximum speed within Windows' settings panel?
S
SAMEY2
05-25-2018, 04:14 AM #6

Are the energy options configured for maximum speed within Windows' settings panel?

Y
yongri
Junior Member
11
06-07-2018, 08:48 PM
#7
Within the list of programs, include a program titled "Samsung NVME Express Driver." Remove or install this, or install it if necessary.
Y
yongri
06-07-2018, 08:48 PM #7

Within the list of programs, include a program titled "Samsung NVME Express Driver." Remove or install this, or install it if necessary.

M
mrminer02
Member
183
06-07-2018, 09:16 PM
#8
I’ve examined it using Balanced, Performance, and a method involving command-line operations to achieve the “Ultra” setting.
M
mrminer02
06-07-2018, 09:16 PM #8

I’ve examined it using Balanced, Performance, and a method involving command-line operations to achieve the “Ultra” setting.

W
willie_killer
Member
187
06-21-2018, 10:15 PM
#9
I plan to attempt installing it. Previously, I possessed Samsung Magic (before undertaking a Format C last resort and at that time, it indicated my drives were sound and the firmware was current).
W
willie_killer
06-21-2018, 10:15 PM #9

I plan to attempt installing it. Previously, I possessed Samsung Magic (before undertaking a Format C last resort and at that time, it indicated my drives were sound and the firmware was current).

T
tommy7166
Junior Member
37
06-23-2018, 05:26 AM
#10
Although your current firmware is likely current, you should ensure that your NVMe drive isn't relying on standard SSD/HDD drivers because it employs a distinct technological approach.
T
tommy7166
06-23-2018, 05:26 AM #10

Although your current firmware is likely current, you should ensure that your NVMe drive isn't relying on standard SSD/HDD drivers because it employs a distinct technological approach.

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