F5F Stay Refreshed Hardware Desktop Performance drops unexpectedly to zero during GPU operations.

Performance drops unexpectedly to zero during GPU operations.

Performance drops unexpectedly to zero during GPU operations.

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MikeGamer15YT
Member
110
03-17-2017, 11:48 AM
#1
I just swapped in a GT710 2GB DDR3 to fill the gap left by my old R7 240. It worked fine on the seller’s machine and even handled heavy stress tests for about half an hour without issues. But when I put it on my PC, the GPU usage would suddenly drop to near zero—especially while streaming YouTube or editing videos, and even when playing games. The temperatures stayed normal, hovering between 45°C and 53°C, but the GPU would just disconnect, forcing a restart for Windows to recognize it. The error logs show this random drop in Task Manager and the Event Viewer. Anyone know why this happens and how to fix it? I’m planning to replace it with an RX570 or 1060 3GB next month, but it’s really frustrating during video work. My current setup includes: processor I5 3470 @3.4GHz, GT710 2GB DDR3 RAM, 8GB DDR3 at 1600MHz, and a Cooler Master MWE450 PSU. The monitor is a ViewSonic VA1938wa-LED at 1366x768 resolution.
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MikeGamer15YT
03-17-2017, 11:48 AM #1

I just swapped in a GT710 2GB DDR3 to fill the gap left by my old R7 240. It worked fine on the seller’s machine and even handled heavy stress tests for about half an hour without issues. But when I put it on my PC, the GPU usage would suddenly drop to near zero—especially while streaming YouTube or editing videos, and even when playing games. The temperatures stayed normal, hovering between 45°C and 53°C, but the GPU would just disconnect, forcing a restart for Windows to recognize it. The error logs show this random drop in Task Manager and the Event Viewer. Anyone know why this happens and how to fix it? I’m planning to replace it with an RX570 or 1060 3GB next month, but it’s really frustrating during video work. My current setup includes: processor I5 3470 @3.4GHz, GT710 2GB DDR3 RAM, 8GB DDR3 at 1600MHz, and a Cooler Master MWE450 PSU. The monitor is a ViewSonic VA1938wa-LED at 1366x768 resolution.

K
K_nard
Junior Member
6
03-21-2017, 12:28 AM
#2
You’ve changed your GPU to Nvidia and are checking if DDU was launched in Safe Mode to eliminate the previous AMD software.
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K_nard
03-21-2017, 12:28 AM #2

You’ve changed your GPU to Nvidia and are checking if DDU was launched in Safe Mode to eliminate the previous AMD software.

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TheKroksBG
Member
209
04-11-2017, 01:19 AM
#3
I confirmed it twice in Safe Mode and set up the Nvidia driver.
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TheKroksBG
04-11-2017, 01:19 AM #3

I confirmed it twice in Safe Mode and set up the Nvidia driver.

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zeroxpalace
Member
116
04-12-2017, 06:30 AM
#4
It's easy to notice the CPU reaching maximum usage while the GPU stays idle. There seems to be a limitation there, but the card looks okay. I think the main issue might be the hard drive.
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zeroxpalace
04-12-2017, 06:30 AM #4

It's easy to notice the CPU reaching maximum usage while the GPU stays idle. There seems to be a limitation there, but the card looks okay. I think the main issue might be the hard drive.

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Foxehh
Junior Member
10
04-12-2017, 07:14 AM
#5
it doesn't occur with my R7 240 but appears when I switch to the GT710. i've tried RX550 on this setup before and it didn't have the same problem.
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Foxehh
04-12-2017, 07:14 AM #5

it doesn't occur with my R7 240 but appears when I switch to the GT710. i've tried RX550 on this setup before and it didn't have the same problem.

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shizzle54
Member
210
04-12-2017, 02:25 PM
#6
Because it's an older GPU, the newest driver might not work well. This is just an assumption, though an older driver could be better suited.
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shizzle54
04-12-2017, 02:25 PM #6

Because it's an older GPU, the newest driver might not work well. This is just an assumption, though an older driver could be better suited.

J
Jonny_T_
Member
122
05-02-2017, 08:59 PM
#7
I'll test the older version to check if the problem persists!
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Jonny_T_
05-02-2017, 08:59 PM #7

I'll test the older version to check if the problem persists!

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knightndey
Member
183
05-13-2017, 02:13 AM
#8
This connection could be helpful: https://www.nvidia.com/download/index.aspx
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knightndey
05-13-2017, 02:13 AM #8

This connection could be helpful: https://www.nvidia.com/download/index.aspx

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JustChillOut
Junior Member
16
05-13-2017, 11:38 AM
#9
The errors captured in the screenshots aren't connected, yet they're frequently seen. However, the NDIS alert in the first image could be the concern you're facing.
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JustChillOut
05-13-2017, 11:38 AM #9

The errors captured in the screenshots aren't connected, yet they're frequently seen. However, the NDIS alert in the first image could be the concern you're facing.

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TimTheBeast
Junior Member
5
05-13-2017, 02:12 PM
#10
They produced several distinct models of the GT 710, each featuring unique configurations such as alternative processors or varying amounts of RAM.
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TimTheBeast
05-13-2017, 02:12 PM #10

They produced several distinct models of the GT 710, each featuring unique configurations such as alternative processors or varying amounts of RAM.

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