F5F Stay Refreshed Hardware Desktop PC Xbox controller issue, poor Bluetooth link, ASUS software problems

PC Xbox controller issue, poor Bluetooth link, ASUS software problems

PC Xbox controller issue, poor Bluetooth link, ASUS software problems

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J
Jayhawk_Down
Senior Member
350
01-19-2023, 12:43 AM
#1
Xbox controller for PC with wireless adapter is experiencing connectivity issues. When using a headset, it produces a crackling sound. The controller has disconnected several times during playback. I've tried updating the firmware, uninstalling and reinstalling drivers, downloading Bluetooth and chipset drivers from ASUS, but USB and chipset installs don't work. The motherboard is ASUS B760 Plus with Wi-Fi D4. Please help if you have time.
J
Jayhawk_Down
01-19-2023, 12:43 AM #1

Xbox controller for PC with wireless adapter is experiencing connectivity issues. When using a headset, it produces a crackling sound. The controller has disconnected several times during playback. I've tried updating the firmware, uninstalling and reinstalling drivers, downloading Bluetooth and chipset drivers from ASUS, but USB and chipset installs don't work. The motherboard is ASUS B760 Plus with Wi-Fi D4. Please help if you have time.

D
Diavole
Junior Member
7
01-20-2023, 09:10 PM
#2
No, I don't use the antenna that came with the motherboard for Wi-Fi.
D
Diavole
01-20-2023, 09:10 PM #2

No, I don't use the antenna that came with the motherboard for Wi-Fi.

L
logancolbus
Junior Member
12
01-21-2023, 11:49 AM
#3
Yes
L
logancolbus
01-21-2023, 11:49 AM #3

Yes

D
Dohndude
Member
186
01-21-2023, 02:46 PM
#4
Is this the official Microsoft wireless adapter for Windows? It seems to be a direct Wi-Fi connection, similar to an Xbox console. If that's the case, troubleshooting might involve checking interference issues. I've heard it functions well on older systems.
D
Dohndude
01-21-2023, 02:46 PM #4

Is this the official Microsoft wireless adapter for Windows? It seems to be a direct Wi-Fi connection, similar to an Xbox console. If that's the case, troubleshooting might involve checking interference issues. I've heard it functions well on older systems.

M
Mike_08
Member
160
01-21-2023, 03:54 PM
#5
When other devices use the 2.4 GHz frequency, they can disrupt Bluetooth because the creators placed both technologies in the same range.
M
Mike_08
01-21-2023, 03:54 PM #5

When other devices use the 2.4 GHz frequency, they can disrupt Bluetooth because the creators placed both technologies in the same range.

E
EliteDgamerZ
Member
70
01-22-2023, 08:09 AM
#6
It came with the wireless adapter included in the package along with the Xbox controller and USB stick. Is it using Wi-Fi or Bluetooth?
E
EliteDgamerZ
01-22-2023, 08:09 AM #6

It came with the wireless adapter included in the package along with the Xbox controller and USB stick. Is it using Wi-Fi or Bluetooth?

R
Rainbowiii
Member
64
01-26-2023, 05:46 AM
#7
I believed it was Bluetooth, most devices connect via 2.4GHz while the PC uses 5GHz. To reduce interference, consider adjusting settings or checking distances between devices. The intermittent connection and crackling sound may indicate a signal issue, possibly due to proximity or network congestion.
R
Rainbowiii
01-26-2023, 05:46 AM #7

I believed it was Bluetooth, most devices connect via 2.4GHz while the PC uses 5GHz. To reduce interference, consider adjusting settings or checking distances between devices. The intermittent connection and crackling sound may indicate a signal issue, possibly due to proximity or network congestion.

T
62
02-12-2023, 09:08 PM
#8
Bluetooth works at 2.4GHz all the time. Ugh, I really dislike that.
T
Tautgroundhog7
02-12-2023, 09:08 PM #8

Bluetooth works at 2.4GHz all the time. Ugh, I really dislike that.

N
Nikos3434
Member
133
02-18-2023, 10:55 PM
#9
It’s actually quite clever. Bluetooth was built to operate in short bursts, which matches the reality of shared frequencies. If you’re looking for blame, check your lawmakers—they’re stuck with just a few license-free channels, and every maker seems to be filling them. But there are so many unnecessary radio stations out there, that’s a plus.
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Nikos3434
02-18-2023, 10:55 PM #9

It’s actually quite clever. Bluetooth was built to operate in short bursts, which matches the reality of shared frequencies. If you’re looking for blame, check your lawmakers—they’re stuck with just a few license-free channels, and every maker seems to be filling them. But there are so many unnecessary radio stations out there, that’s a plus.

N
NylodnewgPlaZ
Member
187
02-20-2023, 07:40 PM
#10
My router from Spectrum broadcasts both 2.4GHz and 5GHz channels under one name, which causes issues. My PS5 automatically switches to the 2.4GHz band, making it impossible to connect to the 5GHz network. This results in Bluetooth headphones not working properly during downloads, causing frustrating interruptions every few seconds. The same happens with my Switch Pro Controller—unless I connect it directly via cable to the Switch. Neither device functions well when downloading on the 2.4GHz band.
N
NylodnewgPlaZ
02-20-2023, 07:40 PM #10

My router from Spectrum broadcasts both 2.4GHz and 5GHz channels under one name, which causes issues. My PS5 automatically switches to the 2.4GHz band, making it impossible to connect to the 5GHz network. This results in Bluetooth headphones not working properly during downloads, causing frustrating interruptions every few seconds. The same happens with my Switch Pro Controller—unless I connect it directly via cable to the Switch. Neither device functions well when downloading on the 2.4GHz band.

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