PC keeps running despite shutdown attempts and restarts shortly afterward
PC keeps running despite shutdown attempts and restarts shortly afterward
Uncertain about the exact timing, I initially thought it might be my USB hub since it started around the same time as mid-Oct. It was roughly a couple of months later. Hibernation is off, but sleep behavior differs from what I usually expect. I don’t recall seeing those settings in the BIOS, so I’ll verify them during the next restart or boot.
I checked the BIOS settings and confirmed that fast boot is turned off. There are no sleep or hibernation options visible in the BIOS interface. According to what I found, those settings aren’t present either. In the Device Manager, all network-related controls don’t have the ability to wake the PC. If you think of another location where these options might exist, feel free to share.
1.) After placing it to sleep and it came back right away, launch PowerShell and execute powercfg /lastwake powercfg /waketimers. The output will display anything? You might want to try it just to be sure. Then run: powercfg -devicequery wake_armed to check which devices can wake the machine from sleep. If nothing appears, it confirms your changes are effective.
2.) Navigate to Event Viewer, go to Windows, select System filter, and use the Power-Troubleshooter. Look for detailed logs. Spoiler alert.
3.) Check if wake timers were turned off. In the Start menu, open Edit power plan. Click "Change advanced power settings," then under "Sleep," set it to "Disabled." Click Apply and OK.
4.) Toggle USB selective suspend on or off in the same section. Experiment if needed.
5.) Review any software or apps you installed around the time the issue began. Microsoft Weather was known for this on Windows 10. Uninstall one at a time using Add or Remove Programs to see if it resolves the problem. Also, check Control Panel for missing desktop apps.
6.) Confirm your system is up to date with Gigabyte Control Center.
7.) Disconnect your GPU and verify the computer still sleeps using the integrated graphics (iGPU). Make sure all AMD drivers are current.
Apologies for the delayed response; I haven’t had much time to work on my PC lately. Secondly, I believe there might be a development. The last couple of times I powered off my computer, it remained off. The issue is unclear—I don’t know what resolved it or if it’s fixed permanently. All previous attempts in this thread didn’t seem effective, though I only tried one thing since my last post and I’m surprised if that was the case. I read somewhere that a similar problem was linked to a monitor, so I disconnected one and it worked; then I tried the other, which did. However, after shutting it down without unplugging, it still worked (shutdown without restarting). I don’t remember changing any settings, so I’m still unsure what caused the problem or if it’ll return. That’s why I won’t close this thread as solved! I’ll bring it back if the issue reappears to continue troubleshooting.