F5F Stay Refreshed Hardware Desktop PC fails to start after updating the CPU and replacing the motherboard.

PC fails to start after updating the CPU and replacing the motherboard.

PC fails to start after updating the CPU and replacing the motherboard.

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LiamJames2007
Junior Member
1
04-24-2019, 07:06 PM
#1
I’m just getting started with PC building and upgrading. I swapped my CPU from a Ryzen 3 2200G to a Ryzen 7 3700X and also replaced the motherboard to fit retention brackets. Since it was a prebuilt unit, I ordered it separately. My board is an Asrock A-320M HDV. Pressing the button doesn’t seem to work—lights are on the GPU and CPU cooler but not mine. I’m unsure if it should stay off while I’m working. I’ve been stuck for a while and need some help!
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LiamJames2007
04-24-2019, 07:06 PM #1

I’m just getting started with PC building and upgrading. I swapped my CPU from a Ryzen 3 2200G to a Ryzen 7 3700X and also replaced the motherboard to fit retention brackets. Since it was a prebuilt unit, I ordered it separately. My board is an Asrock A-320M HDV. Pressing the button doesn’t seem to work—lights are on the GPU and CPU cooler but not mine. I’m unsure if it should stay off while I’m working. I’ve been stuck for a while and need some help!

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Illinibears
Member
67
05-14-2019, 02:09 AM
#2
A320 boards aren't compatible with the latest Ryzen chips. You'll need a different motherboard like B450, X470, B550 or X570.
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Illinibears
05-14-2019, 02:09 AM #2

A320 boards aren't compatible with the latest Ryzen chips. You'll need a different motherboard like B450, X470, B550 or X570.

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Pedro_Costa01
Member
68
05-14-2019, 02:44 AM
#3
Not accurate. I notice ASRock has included Matisse support in their OP motherboards via BIOS versions P5.90 and later. From your photo, it appears your A320 board came with the P2.30 BIOS (you can see the label on the mid-left). As mentioned, you'll need a BIOS that supports Matisse (version P5.90 or above). If your system already uses a compatible BIOS, verify that the case switch jumper cables are properly connected. You might attempt to bypass them by disconnecting the jumpers and directly shorting the power switch jumpers with a screwdriver. Are the fans operating? Using a metal screwdriver, touching these two jumpers to connect them should power the machine: These jumpers are positioned on your board.
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Pedro_Costa01
05-14-2019, 02:44 AM #3

Not accurate. I notice ASRock has included Matisse support in their OP motherboards via BIOS versions P5.90 and later. From your photo, it appears your A320 board came with the P2.30 BIOS (you can see the label on the mid-left). As mentioned, you'll need a BIOS that supports Matisse (version P5.90 or above). If your system already uses a compatible BIOS, verify that the case switch jumper cables are properly connected. You might attempt to bypass them by disconnecting the jumpers and directly shorting the power switch jumpers with a screwdriver. Are the fans operating? Using a metal screwdriver, touching these two jumpers to connect them should power the machine: These jumpers are positioned on your board.

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Absalonse
Junior Member
47
05-17-2019, 03:44 PM
#4
Attempt to install the 2200G for a BIOS update. If it doesn’t appear after the update, it indicates support was removed to accommodate the Zen 2 code. Insert your 3700X and ensure the CMOS is cleared before posting it.
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Absalonse
05-17-2019, 03:44 PM #4

Attempt to install the 2200G for a BIOS update. If it doesn’t appear after the update, it indicates support was removed to accommodate the Zen 2 code. Insert your 3700X and ensure the CMOS is cleared before posting it.

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Shady_Slin
Junior Member
15
05-21-2019, 10:07 PM
#5
I’ve reinstalled the old CPU, but it still won’t boot. It seems the BIOS might not be the only problem, and the fans aren’t spinning for either CPU. Before purchasing this one, I checked the specs and confirmed it supports the 3700x.
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Shady_Slin
05-21-2019, 10:07 PM #5

I’ve reinstalled the old CPU, but it still won’t boot. It seems the BIOS might not be the only problem, and the fans aren’t spinning for either CPU. Before purchasing this one, I checked the specs and confirmed it supports the 3700x.

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PiggieLegends
Junior Member
19
05-23-2019, 12:27 PM
#6
Are you relying on the ready-made PSU? Do you understand its specifications? Honestly, I’m confused. It’s clearly visible in the photo. Please switch to a different PSU. If you still can’t proceed, send back the board.
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PiggieLegends
05-23-2019, 12:27 PM #6

Are you relying on the ready-made PSU? Do you understand its specifications? Honestly, I’m confused. It’s clearly visible in the photo. Please switch to a different PSU. If you still can’t proceed, send back the board.

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TriTiuMz
Junior Member
16
05-30-2019, 05:51 PM
#7
For the jumpers there’s nothing connected. I searched online and found a slightly tilted screw, so I’m replacing the motherboard again now. I just upgraded the PSU a few days back, so it’s not the original one. I’ll reconnect the prebuilt unit and give it another try.
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TriTiuMz
05-30-2019, 05:51 PM #7

For the jumpers there’s nothing connected. I searched online and found a slightly tilted screw, so I’m replacing the motherboard again now. I just upgraded the PSU a few days back, so it’s not the original one. I’ll reconnect the prebuilt unit and give it another try.

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MaHDaRyN
Junior Member
4
06-02-2019, 09:57 PM
#8
If the power button jumpers aren't linked to the case's power switch, that's why the machine doesn't turn on when you flip the switch. You can manually power it by shorting the jumpers with a screwdriver, as explained in post 3. Alternatively, refer to the wiring guide for the "system panel header" mentioned in that post.
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MaHDaRyN
06-02-2019, 09:57 PM #8

If the power button jumpers aren't linked to the case's power switch, that's why the machine doesn't turn on when you flip the switch. You can manually power it by shorting the jumpers with a screwdriver, as explained in post 3. Alternatively, refer to the wiring guide for the "system panel header" mentioned in that post.

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gogo_seth
Member
143
06-03-2019, 02:51 AM
#9
Was die Angelegenheit geklärt?
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gogo_seth
06-03-2019, 02:51 AM #9

Was die Angelegenheit geklärt?

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ItzWillGuy
Member
222
06-03-2019, 09:45 AM
#10
I found a screw on my motherboard that wouldn’t come out, so I needed the right screwdriver but now I can try
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ItzWillGuy
06-03-2019, 09:45 AM #10

I found a screw on my motherboard that wouldn’t come out, so I needed the right screwdriver but now I can try

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