F5F Stay Refreshed Hardware Desktop PC experienced instability during startup.

PC experienced instability during startup.

PC experienced instability during startup.

M
myronvisser
Member
188
10-07-2019, 04:18 AM
#1
Hello! Your computer experiences crashes occasionally. The operating system is Microsoft Windows 10 Pro, version 10.0.19044, build 19044. Error log shows a fatal hardware error from the processor core. Reported by component: Processor Core. Source: Machine Check Exception. Error type: Cache Hierarchy. Processor APIC ID: 2. Details: MSI B450 TOMAHAWK MAX AMD R5 3600, SAPPHIRE Radeon RX 5700XT, NITRO 8GB, DDR4 3200MHz Vengeance LPX, Red Samsung 1TB SSD, 860GB.

What I attempted to fix: Reinstalled Windows, updated AMD chipset driver, changed Windows power settings, adjusted BIOS to the latest version. The crash became less frequent. After switching to AMD preset power scheme in Windows, it only crashed when using Google Chrome. Changed to Mozilla Firefox and it stopped crashing after about 1.5 days. It's still a bit frustrating.
M
myronvisser
10-07-2019, 04:18 AM #1

Hello! Your computer experiences crashes occasionally. The operating system is Microsoft Windows 10 Pro, version 10.0.19044, build 19044. Error log shows a fatal hardware error from the processor core. Reported by component: Processor Core. Source: Machine Check Exception. Error type: Cache Hierarchy. Processor APIC ID: 2. Details: MSI B450 TOMAHAWK MAX AMD R5 3600, SAPPHIRE Radeon RX 5700XT, NITRO 8GB, DDR4 3200MHz Vengeance LPX, Red Samsung 1TB SSD, 860GB.

What I attempted to fix: Reinstalled Windows, updated AMD chipset driver, changed Windows power settings, adjusted BIOS to the latest version. The crash became less frequent. After switching to AMD preset power scheme in Windows, it only crashed when using Google Chrome. Changed to Mozilla Firefox and it stopped crashing after about 1.5 days. It's still a bit frustrating.

H
Hagnarock
Senior Member
434
10-14-2019, 11:43 AM
#2
Take away one stick of ram, use 8GB memory. Test each stick separately in the machine to check stability.
H
Hagnarock
10-14-2019, 11:43 AM #2

Take away one stick of ram, use 8GB memory. Test each stick separately in the machine to check stability.

G
gandalf563
Member
181
10-20-2019, 03:33 AM
#3
You could attempt a manual test more quickly. Memtest86 might be faster if your RAM is the issue.
G
gandalf563
10-20-2019, 03:33 AM #3

You could attempt a manual test more quickly. Memtest86 might be faster if your RAM is the issue.

L
LeBelinMasque
Member
187
10-31-2019, 04:20 PM
#4
What exact part number and version number?
L
LeBelinMasque
10-31-2019, 04:20 PM #4

What exact part number and version number?

S
saxonsonic
Member
76
10-31-2019, 04:30 PM
#5
v 5.32
S
saxonsonic
10-31-2019, 04:30 PM #5

v 5.32

D
189
10-31-2019, 09:21 PM
#6
The part number begins with CM.
D
DoctorSergio15
10-31-2019, 09:21 PM #6

The part number begins with CM.

H
hazzaza
Junior Member
19
10-31-2019, 10:46 PM
#7
CMK16GX4M2B3200C16R
H
hazzaza
10-31-2019, 10:46 PM #7

CMK16GX4M2B3200C16R

T
TheSnipeFox
Member
185
11-01-2019, 11:12 AM
#8
XMP on resolved the problem. Update: experienced crash again after three days.
T
TheSnipeFox
11-01-2019, 11:12 AM #8

XMP on resolved the problem. Update: experienced crash again after three days.

S
Schocko1
Junior Member
46
11-01-2019, 12:57 PM
#9
Hey there, I tried to help with your problem. You mentioned using a Ryzen 5 3600 and faced issues mainly due to low voltage conditions. After some troubleshooting, it turned out the CPU was sensitive to voltage levels. It couldn't maintain stable operation when power draw dropped, especially during light tasks like web browsing. By slightly lowering the maximum clock speed, you avoided crashes, but when you increased it again, the issue returned. You noted that undervolting around 0.010V caused immediate BIOS crashes. I think adjusting the max clock speed or tweaking the voltage might work better. Since your motherboard isn’t optimized for this, testing with a higher voltage could be an option. Let me know if you need more details!
Greetings!
S
Schocko1
11-01-2019, 12:57 PM #9

Hey there, I tried to help with your problem. You mentioned using a Ryzen 5 3600 and faced issues mainly due to low voltage conditions. After some troubleshooting, it turned out the CPU was sensitive to voltage levels. It couldn't maintain stable operation when power draw dropped, especially during light tasks like web browsing. By slightly lowering the maximum clock speed, you avoided crashes, but when you increased it again, the issue returned. You noted that undervolting around 0.010V caused immediate BIOS crashes. I think adjusting the max clock speed or tweaking the voltage might work better. Since your motherboard isn’t optimized for this, testing with a higher voltage could be an option. Let me know if you need more details!
Greetings!