PC Blue Screen or Freezing Up, Event Number 41 with keywords like: 70368744177664 and 2.
PC Blue Screen or Freezing Up, Event Number 41 with keywords like: 70368744177664 and 2.
So after a month and a half, new RAM passed the memtest with flying colors. But now freezing happens again when unplugging from the UPS (strange, I know). The system locks up completely with no blue screen. Everything freezes: display goes dark, sound cuts out, mouse won't move, keyboard doesn't work. Waited for hours and nothing changed. Honestly, I'm really losing my mind here.
Turn Windows into Safe Mode. In this mode only the most important parts of Windows run, so extra drivers and things that aren't needed don't load. You might notice some devices not working right or even stopping, because you're using the simple display driver instead of a better one. You won't be able to do your work normally here; it is designed just to check if problems are from hardware or software, nothing else. If the computer freezes, crashes, or shows an error code like BSOD in Safe Mode, then you have a hardware issue. But if it stays running without freezing, crashing, or showing those errors, then your problems are probably from drivers or software, and we can check further to find out what's wrong. Start by turning on Safe Mode without any internet connection at first, because this loads the least amount of Windows and drivers. Leave it running here for as long as you can stand up and do try using it as much as possible. It is very important to know if or not it will freeze, crash, or show those errors in this mode, so keep trying it for several hours. Don't get impatient and stop early! Then (if everything ran normally) try starting it again with internet access. You'll be able to use more features here, but leave it running for many hours just to make sure if it will freeze, crash, or show those errors. IT IS VERY BORING TESTING A PC IN SAFE MODE - BUT IT'S ALSO VERY IMPORTANT. PLEASE DON'T QUIT EARLY!
I tried starting up the PC into Safe Mode, but it stopped working right away. I didn't mention that when installing Windows fresh, I had to take out most of my hard drives so the process could finish; otherwise, it would freeze too. Now I am going to disconnect all the drives from the system. Let's see if the freezing happens without them. EDIT: Yeah, it's still freezing even in Safe Mode.
In that case you have a hardware problem for sure. I know you've tested the RAM, but running on just one stick at a time would be useful. Unplug all external devices except mouse, keyboard, and one monitor. Unplug all internal storage drives you don't need to boot. If the boot drive is an M.2 drive then remove and reseat it. Remove and reseat all PCIe cards. Check all cables and connectors - at both ends - to ensure they are fully home.
I just finished talking about all that and still running into the same problems. But I finally found something in the Event Viewer that could be helpful! After every crash, I get an error from WHEA-Logger called Event 1, and it's creating this .dmp file at drive.google.com. I'm having a hard time reading those files though. Maybe they will give me some light on why things are breaking?