Overheating issue detected when idle. Assistance required.
Overheating issue detected when idle. Assistance required.
The issue began a few days back, making my games lag. I checked CAM and found the CPU running at 98°C with 0.5 GHz speed. After cleaning the cooler and applying new thermal paste, the CPU cooled down to 75-100°C when idle. When I opened a Chrome tab, it reached 114°C and crashed. I’m unsure what’s causing it or how to resolve it. My system has a 3700X and hasn’t had problems before this. *When I restart the computer, it displays: “The exception unknown software exception (0xe0434352) occurred in the application at location 0x00007FFF6CEF4F99”* EDIT – I’ve had no issues since January; the problem started recently. Updated September 27, 2021 by AidanTacos
If that doesn't work, you might want to reposition the TIM between the CPU die and the heat spreader. Start by checking if the cooler heats up. If it does, this could indicate a problem. Use tools like Core Temp to see how much power is being drawn. A low draw suggests the TIM may be the issue. Also verify that your cooler is securely mounted but not overly tight.
It seems adding something might strain the CPU temporarily, possibly causing overheating and forcing the system to stop.
It might be challenging due to the point discussed in my previous message. However, the third step seems likely the first to try since it resolved the shutdown after opening Chrome. Installing something could also cause shutdowns, so it might be better to complete the third step first. If that works then the problem was resolved.
I attempted that but couldn't locate the 3GHz clock speed setting.