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Occasional system failures and error logs

Occasional system failures and error logs

G
Ged_Merrillin
Member
205
12-13-2018, 02:25 PM
#1
I own a setup with these details: Ryzen 7 2700X, RX6700XT, 16GB RAM DDR4, 3200MHz X470 M.UI motherboard (still unsure if they matter). Recently, my system keeps crashing when idle or during simple tasks like a Discord call, but not during games or heavy apps. The monitors briefly freeze and then restore, and I’ve received crash reports. It’s becoming more frequent. I’ve checked the GPU and drivers are current. Anyone have ideas on what could be causing this?
G
Ged_Merrillin
12-13-2018, 02:25 PM #1

I own a setup with these details: Ryzen 7 2700X, RX6700XT, 16GB RAM DDR4, 3200MHz X470 M.UI motherboard (still unsure if they matter). Recently, my system keeps crashing when idle or during simple tasks like a Discord call, but not during games or heavy apps. The monitors briefly freeze and then restore, and I’ve received crash reports. It’s becoming more frequent. I’ve checked the GPU and drivers are current. Anyone have ideas on what could be causing this?

T
TDGLeGameur
Junior Member
7
12-13-2018, 10:53 PM
#2
Error reports indicate issues, and chipset drivers are confirmed as up to date.
T
TDGLeGameur
12-13-2018, 10:53 PM #2

Error reports indicate issues, and chipset drivers are confirmed as up to date.

M
MasTerH200
Member
211
12-14-2018, 10:07 PM
#3
OS? Windows 11, 10 or a Linux variant? Hackintosh? Consider reinstalling the OS and updating BIOS, etc. Try disconnecting the monitor cables and connecting them to different ports on the GPU, ensuring monitors are connected to the GPU not the motherboard, reinstall drivers if needed, and if that fails, visit your nearest computer repair shop (MicroCenter is ideal if you're in the US and nearby).
M
MasTerH200
12-14-2018, 10:07 PM #3

OS? Windows 11, 10 or a Linux variant? Hackintosh? Consider reinstalling the OS and updating BIOS, etc. Try disconnecting the monitor cables and connecting them to different ports on the GPU, ensuring monitors are connected to the GPU not the motherboard, reinstall drivers if needed, and if that fails, visit your nearest computer repair shop (MicroCenter is ideal if you're in the US and nearby).

K
KawiianMili
Posting Freak
786
12-16-2018, 02:49 AM
#4
Linus shared a video comparing microcenter repair with a local shop. The PC began with an unplugged cable exposed, and MicroCenter staff applied new thermal paste without connecting the fan control cable.
K
KawiianMili
12-16-2018, 02:49 AM #4

Linus shared a video comparing microcenter repair with a local shop. The PC began with an unplugged cable exposed, and MicroCenter staff applied new thermal paste without connecting the fan control cable.

H
HestGamer
Junior Member
11
12-18-2018, 05:35 AM
#5
They handled it quickly at MicroCenter, returning your PC within two days. Probably depends on where you are.
H
HestGamer
12-18-2018, 05:35 AM #5

They handled it quickly at MicroCenter, returning your PC within two days. Probably depends on where you are.

D
digayo
Junior Member
44
12-18-2018, 07:17 AM
#6
Are you sure you're getting help with your PC?
D
digayo
12-18-2018, 07:17 AM #6

Are you sure you're getting help with your PC?

N
NORFFF
Member
199
12-18-2018, 09:55 AM
#7
Consider details like overclocks and undervolts too. Aim for the system's default settings—restart CMOS and skip XMP—to determine what works best.
N
NORFFF
12-18-2018, 09:55 AM #7

Consider details like overclocks and undervolts too. Aim for the system's default settings—restart CMOS and skip XMP—to determine what works best.

R
Rewyrr
Junior Member
13
12-23-2018, 12:46 PM
#8
I restored the drivers twice and it seemed to work. I haven’t overclocked my PC, and XMP settings are now correct.
R
Rewyrr
12-23-2018, 12:46 PM #8

I restored the drivers twice and it seemed to work. I haven’t overclocked my PC, and XMP settings are now correct.