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Occasional system crashes

Occasional system crashes

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B5ET_
Member
75
03-28-2017, 04:00 PM
#11
System thread exception occurred multiple times. Service error detected. IRQL not equal.
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B5ET_
03-28-2017, 04:00 PM #11

System thread exception occurred multiple times. Service error detected. IRQL not equal.

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Selo_Uzumaki
Member
148
04-04-2017, 11:23 PM
#12
Random crash errors often point to RAM issues since it's unpredictable which process or driver is accessing the problematic memory. Visit C:\Windows\Minidump to see if any minidump files exist. If present, return to the Windows directory and transfer the Minidump folder to your Downloads folder (or use your desktop if OneDrive isn't available). Compress the copied folder and send it via a post. Follow instructions carefully, as Windows doesn't allow changes in this area.
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Selo_Uzumaki
04-04-2017, 11:23 PM #12

Random crash errors often point to RAM issues since it's unpredictable which process or driver is accessing the problematic memory. Visit C:\Windows\Minidump to see if any minidump files exist. If present, return to the Windows directory and transfer the Minidump folder to your Downloads folder (or use your desktop if OneDrive isn't available). Compress the copied folder and send it via a post. Follow instructions carefully, as Windows doesn't allow changes in this area.

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NinoFY
Member
164
04-06-2017, 11:27 PM
#13
On the other hand, I don’t have any proof that RAM is unstable, even when running XMP and boosting voltage. I realize this doesn’t confirm it’s functioning well. I discovered this earlier when I examined them directly. I’m unsure what to check for in them. The file is a 2.4MB zip.
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NinoFY
04-06-2017, 11:27 PM #13

On the other hand, I don’t have any proof that RAM is unstable, even when running XMP and boosting voltage. I realize this doesn’t confirm it’s functioning well. I discovered this earlier when I examined them directly. I’m unsure what to check for in them. The file is a 2.4MB zip.

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Kaspolman
Senior Member
434
04-07-2017, 12:41 AM
#14
It seems like RAM is involved. Other problems can resemble RAM, such as storage, the memory controller, or the motherboard, but checking RAM is simpler. Storage and RAM often look similar, yet crashes usually indicate storage problems rather than RAM failures here. Memory testers like Memtest86 can help, but they often miss bad RAM or give false alarms. I don’t see common errors that would suggest a faulty controller, so any detected issues likely point to RAM. I usually test the system with half the RAM active and observe which side crashes. If only one side fails, it probably means a defective stick. With eight sticks, this could be inconvenient. Most RAM manufacturers provide lifetime warranties, but they often require returning the whole unit because swapping one stick can cause compatibility issues. Also, replacing just one stick might trigger crashes due to conflicts with the other seven. Even though all your sticks share the same model, I’m unsure if they’re from the same batch. RAM makers don’t produce identical chips; they use cheaper components per batch, which can complicate replacements.
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Kaspolman
04-07-2017, 12:41 AM #14

It seems like RAM is involved. Other problems can resemble RAM, such as storage, the memory controller, or the motherboard, but checking RAM is simpler. Storage and RAM often look similar, yet crashes usually indicate storage problems rather than RAM failures here. Memory testers like Memtest86 can help, but they often miss bad RAM or give false alarms. I don’t see common errors that would suggest a faulty controller, so any detected issues likely point to RAM. I usually test the system with half the RAM active and observe which side crashes. If only one side fails, it probably means a defective stick. With eight sticks, this could be inconvenient. Most RAM manufacturers provide lifetime warranties, but they often require returning the whole unit because swapping one stick can cause compatibility issues. Also, replacing just one stick might trigger crashes due to conflicts with the other seven. Even though all your sticks share the same model, I’m unsure if they’re from the same batch. RAM makers don’t produce identical chips; they use cheaper components per batch, which can complicate replacements.

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TobiasJelskov
Junior Member
16
04-10-2017, 07:46 AM
#15
The issue here stems from unpredictable crashes. After the previous one, none have occurred. I revisited the plan but doubted it would help much. I’m going with a brute-force method—using the 4x16GB 3200 kit. If it works, we can rule out RAM as the cause. Alternatively, I might test another identical kit to compare. The crashes have appeared with and without RAM XMP settings, ranging from 3000 to 2133. If the problem isn’t RAM-related, it might point to a more persistent issue, possibly in the hardware. I’m also interested in what data the dumps can reveal, as this is something familiar to those who build PCs.
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TobiasJelskov
04-10-2017, 07:46 AM #15

The issue here stems from unpredictable crashes. After the previous one, none have occurred. I revisited the plan but doubted it would help much. I’m going with a brute-force method—using the 4x16GB 3200 kit. If it works, we can rule out RAM as the cause. Alternatively, I might test another identical kit to compare. The crashes have appeared with and without RAM XMP settings, ranging from 3000 to 2133. If the problem isn’t RAM-related, it might point to a more persistent issue, possibly in the hardware. I’m also interested in what data the dumps can reveal, as this is something familiar to those who build PCs.

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5Byte
Junior Member
37
04-10-2017, 07:56 AM
#16
Have you installed the latest CPU drivers and BIOS? Please let me know if I overlooked anything.
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5Byte
04-10-2017, 07:56 AM #16

Have you installed the latest CPU drivers and BIOS? Please let me know if I overlooked anything.

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Lucky_TNT
Junior Member
41
04-11-2017, 05:51 PM
#17
The CPU remains from the same generation, thanks to the new MMO launch and updated chipset drivers. The BIOS was recently upgraded, and I attempted a reset. After several crashes yesterday morning, the system stabilized in the afternoon through the night. The only crash today occurred this morning, possibly related to KMODE settings. I plan to try swapping the 8x8GB RAM for 4x16GB RAM to test its impact. If issues persist, I’ll replace the old CPU, though that would be a more involved process.
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Lucky_TNT
04-11-2017, 05:51 PM #17

The CPU remains from the same generation, thanks to the new MMO launch and updated chipset drivers. The BIOS was recently upgraded, and I attempted a reset. After several crashes yesterday morning, the system stabilized in the afternoon through the night. The only crash today occurred this morning, possibly related to KMODE settings. I plan to try swapping the 8x8GB RAM for 4x16GB RAM to test its impact. If issues persist, I’ll replace the old CPU, though that would be a more involved process.

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Dorito977
Member
177
04-11-2017, 10:53 PM
#18
System performance has remained stable for over 48 hours without any interruptions since the RAM upgrade. It seems the issue might have been resolved, possibly related to RAM. The question remains whether it was the RAM, motherboard, CPU, or all of them. Still, I’m relieved to have a functioning system now. I plan to test the RAM in other setups eventually, though it might not happen soon.
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Dorito977
04-11-2017, 10:53 PM #18

System performance has remained stable for over 48 hours without any interruptions since the RAM upgrade. It seems the issue might have been resolved, possibly related to RAM. The question remains whether it was the RAM, motherboard, CPU, or all of them. Still, I’m relieved to have a functioning system now. I plan to test the RAM in other setups eventually, though it might not happen soon.

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monkeyboo2004
Member
117
04-12-2017, 12:39 AM
#19
I'm still not finished with this. It took me four days to figure out I missed a channel—I haven't rebooted the system since swapping the RAM. I'm currently working on a BOINC challenge elsewhere, so I don't want to interfere with the hardware for another two days. It seems this might point to a bigger issue than just reseating the RAM. I plan to remove the alcohol and thoroughly clean the CPU contacts. I noticed the pads on the CPU that were installed a few days before the crashes looked duller than the new ones. Edit: The LEDs on all four modules are blinking, and CPU-Z shows the SPD values for each one.
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monkeyboo2004
04-12-2017, 12:39 AM #19

I'm still not finished with this. It took me four days to figure out I missed a channel—I haven't rebooted the system since swapping the RAM. I'm currently working on a BOINC challenge elsewhere, so I don't want to interfere with the hardware for another two days. It seems this might point to a bigger issue than just reseating the RAM. I plan to remove the alcohol and thoroughly clean the CPU contacts. I noticed the pads on the CPU that were installed a few days before the crashes looked duller than the new ones. Edit: The LEDs on all four modules are blinking, and CPU-Z shows the SPD values for each one.

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hdoor20
Senior Member
477
04-12-2017, 01:04 AM
#20
I removed the CPU and cleaned the contacts with alcohol. The swab appeared dirty. Everything was reinstalled, but there was no improvement. Further testing indicated the issue might be with the RAM rather than the motherboard. Slot 1-4, sticks A-D (1A, 2B, 3C, 4D) detected 48GB total. RAM 1C and 2D showed 32GB, while 3A had 48GB. Slots 4A and 4B were assumed fine. RAM A and B seemed questionable. After checking, stick B was suspected of being faulty. All slots appeared normal after cleaning the contacts on module B. I’ll remove it and consider replacing it later. I was confident all four sticks were functioning when I removed them from another system, so I won’t bother diagnosing further right now. I’ll run with three sticks instead.
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hdoor20
04-12-2017, 01:04 AM #20

I removed the CPU and cleaned the contacts with alcohol. The swab appeared dirty. Everything was reinstalled, but there was no improvement. Further testing indicated the issue might be with the RAM rather than the motherboard. Slot 1-4, sticks A-D (1A, 2B, 3C, 4D) detected 48GB total. RAM 1C and 2D showed 32GB, while 3A had 48GB. Slots 4A and 4B were assumed fine. RAM A and B seemed questionable. After checking, stick B was suspected of being faulty. All slots appeared normal after cleaning the contacts on module B. I’ll remove it and consider replacing it later. I was confident all four sticks were functioning when I removed them from another system, so I won’t bother diagnosing further right now. I’ll run with three sticks instead.

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