No, Walmart did not sell you a used motherboard.
No, Walmart did not sell you a used motherboard.
Purchased this motherboard for my brother's PC build, but it appears to be used. The wet spots look like grease that doesn’t come off easily, and the cooler stands seem dirty. Am I making a mistake or should I replace it? Thanks IMG_2225.mp4
The video appears extremely bright, making it hard to discern anything clearly. If you purchased the motherboard online, it might have come from a third-party seller. I tend to steer clear of buying from Walmart's website for that reason—it's a marketplace similar to Amazon, so anyone can sell there. Some sellers on their site can be quite unreliable.
Sorry about the poor quality video. I recorded it in 4K, but the file became too large—over 300MB. I had to compress it, which caused some loss of detail. The item was purchased directly from Walmart and was shipped on their website.
Make sure it's truly new unless the description mentioned used parts somewhere and you overlooked it. Check if the box showing the motherboard had been opened and if anything inside was messy. It might help to share photos of the areas you’re concerned about.
Walmart might not have sold you a genuine product, but they did offer something that didn’t meet the manufacturer’s standards. They bought it at a low price so both parties could profit. This situation can seem strange, especially since we’re all aware of Walmart’s reputation for low prices. However, I’ve experienced this firsthand at my local store—items I used to buy have now lasted only a few months instead of years.
The package wasn’t tightly sealed, yet there were no visible injuries. The board inside was sealed, and it came with the grease or dark marks that remain after cleaning and a noticeable layer of dust.