F5F Stay Refreshed Hardware Desktop New setup. The computer won't power down.

New setup. The computer won't power down.

New setup. The computer won't power down.

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kaaskotskikker
Posting Freak
795
08-21-2023, 04:27 PM
#1
i just built a pc out of new parts and used parts. these are the specs:
case - ibuypower slate 9210 (used)
psu - corsair rm850e (new)
cpu - intel i9 14900k (new)
cooler - noctua nh-u12s (used)
ram - corsair vengeance 64gb (2x32gb) ddr5 dram 6000mt/s cl28 (new)
gpu - asus geforce gtx 1070 ti 8gb (used)
drive - samsung 990 pro ssd 2tb pcie gen4 (new)
motherboard - asus tuf gaming b760-plus wifi (new)
bios version - american megatrends inc. 1805, 2024-10-31
it boots up fine, but when i click shut off, it just blinks and comes right back on. here's a short video of it:
some context: let me preface this by saying i have no idea what i'm doing, and this is very likely a user error problem. so i cloned an old sata drive to the new nvme drive, and then disconnected the sata drive to let the pc boot from the new drive. but it wouldn't boot because i guess the boot files didn't transfer or something. so i used a windows 11 boot usb stick to make it bootable, and it worked. there's now two instances of the samsung 990 pro in the bios, but i read online that that's normal for usb installed windows. i also had to switch the boot order of the two samsung 990 pros in bios to get it to boot. anyway, now the pc won't shut off.
if anyone knows of a fix, like a bios setting or something, i would really appreciate it. i'm thinking i'll have to reinstall windows from scratch. i just wanted to check here first. thank you!
K
kaaskotskikker
08-21-2023, 04:27 PM #1

i just built a pc out of new parts and used parts. these are the specs:
case - ibuypower slate 9210 (used)
psu - corsair rm850e (new)
cpu - intel i9 14900k (new)
cooler - noctua nh-u12s (used)
ram - corsair vengeance 64gb (2x32gb) ddr5 dram 6000mt/s cl28 (new)
gpu - asus geforce gtx 1070 ti 8gb (used)
drive - samsung 990 pro ssd 2tb pcie gen4 (new)
motherboard - asus tuf gaming b760-plus wifi (new)
bios version - american megatrends inc. 1805, 2024-10-31
it boots up fine, but when i click shut off, it just blinks and comes right back on. here's a short video of it:
some context: let me preface this by saying i have no idea what i'm doing, and this is very likely a user error problem. so i cloned an old sata drive to the new nvme drive, and then disconnected the sata drive to let the pc boot from the new drive. but it wouldn't boot because i guess the boot files didn't transfer or something. so i used a windows 11 boot usb stick to make it bootable, and it worked. there's now two instances of the samsung 990 pro in the bios, but i read online that that's normal for usb installed windows. i also had to switch the boot order of the two samsung 990 pros in bios to get it to boot. anyway, now the pc won't shut off.
if anyone knows of a fix, like a bios setting or something, i would really appreciate it. i'm thinking i'll have to reinstall windows from scratch. i just wanted to check here first. thank you!

A
Aurorax_
Member
63
08-24-2023, 03:24 PM
#2
ram - corsair vengeance 64gb (2x32gb) ddr5 dram 6000mt/s cl28 (new)
Got a link to this ram kit?
You forgot to mention the make and model of your motherboard. Include the BIOS version for your motherboard as well.
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Aurorax_
08-24-2023, 03:24 PM #2

ram - corsair vengeance 64gb (2x32gb) ddr5 dram 6000mt/s cl28 (new)
Got a link to this ram kit?
You forgot to mention the make and model of your motherboard. Include the BIOS version for your motherboard as well.

B
Benjaminrushin
Junior Member
33
08-25-2023, 01:46 AM
#3
i forgot about that, sorry. it's an asus tuf gaming b760-plus wifi, with bios from american megatrends inc. 1805, dated 2024-10-31.
for the ram, i chose the specifications from the corsair website:
https://www.corsair.com/us/en/p/mem...-e...m2b6000z28
i'll update the original post with this information as well. thanks for your assistance!
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Benjaminrushin
08-25-2023, 01:46 AM #3

i forgot about that, sorry. it's an asus tuf gaming b760-plus wifi, with bios from american megatrends inc. 1805, dated 2024-10-31.
for the ram, i chose the specifications from the corsair website:
https://www.corsair.com/us/en/p/mem...-e...m2b6000z28
i'll update the original post with this information as well. thanks for your assistance!

P
paul14141414
Member
58
08-25-2023, 08:20 AM
#4
You might have repeated the same error I did when setting up my first PC.
There is a connector on the motherboard for the power switch/button. Ensure you match the polarity accurately.
Also, make sure to align plus with plus and negative with negative.
The Asus guide that came with your motherboard can help with proper alignment.
It's located in the lower right corner, and the text should face outward.
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paul14141414
08-25-2023, 08:20 AM #4

You might have repeated the same error I did when setting up my first PC.
There is a connector on the motherboard for the power switch/button. Ensure you match the polarity accurately.
Also, make sure to align plus with plus and negative with negative.
The Asus guide that came with your motherboard can help with proper alignment.
It's located in the lower right corner, and the text should face outward.

G
Gekke_Meloen
Junior Member
44
08-31-2023, 11:03 PM
#5
I carefully read the motherboard booklet and paid attention to polarity, so I wouldn’t have made a mistake. Did this prevent any issues from happening? Yes, it didn’t. What challenge did it create for you? Was it the same issue I’m facing?
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Gekke_Meloen
08-31-2023, 11:03 PM #5

I carefully read the motherboard booklet and paid attention to polarity, so I wouldn’t have made a mistake. Did this prevent any issues from happening? Yes, it didn’t. What challenge did it create for you? Was it the same issue I’m facing?

M
McShakeTv_JBS
Junior Member
4
09-08-2023, 12:26 PM
#6
now i'm attempting a clean install using the same bootable USB stick I previously used. it appears in the bios as a bootable device, alongside the samsung 990 pro which is listed twice. however, clicking on the usb doesn't initiate any action. additionally, when navigating to system > recovery and trying to reset the pc, i receive a "could not find recovery environment" error. i've also tried the advanced startup option; it opens a blue screen with the device usage prompt, which then displays the usb stick. i click on it, but the system restarts normally afterward.
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McShakeTv_JBS
09-08-2023, 12:26 PM #6

now i'm attempting a clean install using the same bootable USB stick I previously used. it appears in the bios as a bootable device, alongside the samsung 990 pro which is listed twice. however, clicking on the usb doesn't initiate any action. additionally, when navigating to system > recovery and trying to reset the pc, i receive a "could not find recovery environment" error. i've also tried the advanced startup option; it opens a blue screen with the device usage prompt, which then displays the usb stick. i click on it, but the system restarts normally afterward.

C
Creeperson3rd
Member
81
09-11-2023, 09:57 PM
#7
You might want to note that I didn’t link the optional four-pin power connector since I don’t have one. Is it possible that insufficient power is causing the system to behave strangely?
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Creeperson3rd
09-11-2023, 09:57 PM #7

You might want to note that I didn’t link the optional four-pin power connector since I don’t have one. Is it possible that insufficient power is causing the system to behave strangely?

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Faint_Floss
Junior Member
4
09-12-2023, 03:06 PM
#8
I just removed the system panel cables and reconnected them carefully, keeping an eye on polarity, but I'm still facing the same issues. Thanks for the tip!
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Faint_Floss
09-12-2023, 03:06 PM #8

I just removed the system panel cables and reconnected them carefully, keeping an eye on polarity, but I'm still facing the same issues. Thanks for the tip!

S
sammmi909
Member
55
09-12-2023, 06:15 PM
#9
I don't grasp why people combine premium CPUs with budget motherboards. This particular CPU is among the most power-consuming available. With just one 8-pin connector (300 W) to supply it, it's far from ideal.
But I'm not sure that's the main reason for your issues. Power problems typically arise during heavy workloads, not when shutting down or installing the operating system.
I suspect you might have a Windows partition issue on the drive. The recommended solution is to generate a bootable USB with Windows (download the Windows 11 ISO from Microsoft and use Rufus to transfer it to a USB drive, preferably 32 GB with USB 3.0). Restore your BIOS to factory defaults and boot from the USB. When the installer prompts for installation location, remove all existing partitions on the 990 drive—this step is crucial—then continue. Be sure to back up any important data before proceeding.
Also, note that the front panel power pins don't need a specific polarity; you can connect them with a screwdriver if needed. The power button simply ensures contact between the pins. The LED indicators require correct polarity.
S
sammmi909
09-12-2023, 06:15 PM #9

I don't grasp why people combine premium CPUs with budget motherboards. This particular CPU is among the most power-consuming available. With just one 8-pin connector (300 W) to supply it, it's far from ideal.
But I'm not sure that's the main reason for your issues. Power problems typically arise during heavy workloads, not when shutting down or installing the operating system.
I suspect you might have a Windows partition issue on the drive. The recommended solution is to generate a bootable USB with Windows (download the Windows 11 ISO from Microsoft and use Rufus to transfer it to a USB drive, preferably 32 GB with USB 3.0). Restore your BIOS to factory defaults and boot from the USB. When the installer prompts for installation location, remove all existing partitions on the 990 drive—this step is crucial—then continue. Be sure to back up any important data before proceeding.
Also, note that the front panel power pins don't need a specific polarity; you can connect them with a screwdriver if needed. The power button simply ensures contact between the pins. The LED indicators require correct polarity.

J
JumpmanEge
Member
53
09-20-2023, 04:42 AM
#10
someone in me understood it would be a clean install. thanks for confirming! i completed it and everything is fine now. it shuts down properly.

i managed to locate a 4 pin connector cable to power the cpu. this should allow it to reach up to 450W, which aligns with my belief that the i9 14900k consumes just over 300W. so that shouldn’t be an issue.

regarding the motherboard choice, i just received the cheapest option that fits all my requirements. are you upset about its limited features? or will the pc perform worse than it would with a more expensive board? i’m really curious. i might have been persuaded to upgrade if there was a solid reason.
J
JumpmanEge
09-20-2023, 04:42 AM #10

someone in me understood it would be a clean install. thanks for confirming! i completed it and everything is fine now. it shuts down properly.

i managed to locate a 4 pin connector cable to power the cpu. this should allow it to reach up to 450W, which aligns with my belief that the i9 14900k consumes just over 300W. so that shouldn’t be an issue.

regarding the motherboard choice, i just received the cheapest option that fits all my requirements. are you upset about its limited features? or will the pc perform worse than it would with a more expensive board? i’m really curious. i might have been persuaded to upgrade if there was a solid reason.

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