Need help fixing issues with a new CPU?
Need help fixing issues with a new CPU?
Hi everyone, I recently changed my CPU from a Ryzen 3 2200g to a Ryzen 5 5600 and since that change, my PC keeps restarting randomly. It's showing me WHEA-logger errors which are like serious warning signs inside the computer. The crashes got more and more common until at one point nothing worked, not even the BIOS screen. I reset the motherboard today with a battery so it thinks I've rebooted normally and that fixed the no display issue but now I keep getting random restarts too. I have been trying to fix this for two weeks while also swapping out my SSD and power supply because both were old and terrible, so I think those are gone now. Before I swapped the CPU, I updated the BIOS version which was needed to run the new 5000 series and that worked fine when I used the old Ryzen 3. I tested the graphics card and the new CPU with a stress test program called OCCT and both stayed cool for over an hour while the temps were under 80C. I am pretty much a beginner at fixing computers and my online searches aren't giving me any real help either. I was hoping some people here could guide me through this so I can figure out exactly what's going on. Here are my PC specs: Motherboard is a Gigabyte B450M DS3H v2, CPU is the Ryzen 5 5600, Graphics card is a GTX 1050 Ti, RAM is two sticks of Corsair Vengeance 3000 MHz DDR4, and power supply is an MSI MAG A650BN. I even have this last WHEA-logger from before which said: a fatal hardware error has occurred and it happened to the processor core. The source was a machine check exception with type cache hierarchy error and APIC ID 5. Thanks everyone for listening.
Welcome to the forums! New here? You might want to tell us which BIOS version you've already flashed on your computer. Speaking of that, Gigabyte is basically the only company besides ASRock with clear rules for updating the BIOS and chipset drivers before doing a big change. So, have you tried the update yet? Is your CPU brand new or used, and are there any bent or broken pins that need fixing?
Here is the updated text with simpler, everyday language:
To get back to old BIOS files, use a Q-flash tool. Look at this link for more info: https://www.youtube.com/watch?v=YVHa46UoM0A gigabyte tells you what to watch out for here are some key things before you begin: 1. Put in a USB flash drive that is less than 16GB and format it as FAT32. 2. Get the newest BIOS file from their website, rename the biggest file to "gigabyte.bin", and then save it on your USB stick. 3. You can use Q-flash without needing the CPU or VGA/RAM, but if you have already installed them, just leave them in place. 4. Use Q-Flash to update the BIOS. Make sure to update all your motherboard drivers to the latest version so they are all up-to-date before trying a new driver install.
* AMD Chipset Driver: Windows 11 or 64-bit (Version 5.11.02.217), size about 63MB, dated January 3rd, 2024.
* Link to download the file here: https://download.gigabyte.com/FileL...02...5a664ddf48 make sure all your board drivers are current before you try installing a new driver.
* Link to get info on the B450M-DS3H-V2 motherboard support page: https://www.gigabyte.com/Motherboard/B45...iver-audio
Thanks so much! It looked like my memory sticks were already in the right places, so I put them back down just to be safe.
Thanks for getting back to me. Should I change back to the old version (F60) or stick with the lowest compatible one (F62) as listed on the Gigabyte page? UPDATE: I went back to F62 and added all the latest drivers, but the problem is still happening.
Is this a bad PSU? Yes or no? Personally, I just use the newest BIOSes that come with my PC. If you don't have this card installed yet, turn off power saving in your Power Plan settings on Windows. I recommend using the Gigabyte APP Center tool to update drivers and keep things running smoothly here: https://www.gigabyte.com/Motherboard/B45...dl-utility. Watch out for a few rules though: make sure to run this as Administrator, and when checking for updates, uncheck NIS and Realtek Dragon first too. Also try turning off Kernel-mode Hardware-enforced Stack Protection if you want to go the extra mile here. That setting is found in Windows Security > Device Security > then click "Core isolation details".