F5F Stay Refreshed Hardware Desktop Need assistance with the MSI CPU/DDR3 debug indicator?

Need assistance with the MSI CPU/DDR3 debug indicator?

Need assistance with the MSI CPU/DDR3 debug indicator?

Q
Queffect
Member
219
09-02-2020, 01:58 PM
#1
Hello, I just bought an MSI B550-A PRO ATX motherboard to upgrade from my previous ASRock B550M-HDV model. Everything seemed normal when it arrived, but I realized I needed to update the BIOS since my Ryzen 5600X isn’t compatible with the 5000 series label. After a week, the system began to fail. I searched online and in forums but didn’t find any solutions. After removing the battery, clearing the CMOS, and shorting the JBAT1 pins, I powered it on. The screen went black except for RGB lights and fans spinning. The GPU fan was active but I saw a “CPU ez debug” white light. Since I could boot with just one RAM stick (which others couldn’t), I downloaded an older BIOS version from MSI and flashed it. It worked perfectly—only with a single RAM stick. Now the CPU light is off, but the DRAM light stays on. Anyone have any advice on resolving this? Also, before I gave up, I adjusted some BIOS settings for DRAM frequency and MHz. I’m cautious about changing voltages or BIOS parameters. When I tried to boot, it wouldn’t work. So I fixed the CPU light disappearing, but now the DRAM light is illuminated. Could someone help me figure this out? Your support would mean a lot!
Q
Queffect
09-02-2020, 01:58 PM #1

Hello, I just bought an MSI B550-A PRO ATX motherboard to upgrade from my previous ASRock B550M-HDV model. Everything seemed normal when it arrived, but I realized I needed to update the BIOS since my Ryzen 5600X isn’t compatible with the 5000 series label. After a week, the system began to fail. I searched online and in forums but didn’t find any solutions. After removing the battery, clearing the CMOS, and shorting the JBAT1 pins, I powered it on. The screen went black except for RGB lights and fans spinning. The GPU fan was active but I saw a “CPU ez debug” white light. Since I could boot with just one RAM stick (which others couldn’t), I downloaded an older BIOS version from MSI and flashed it. It worked perfectly—only with a single RAM stick. Now the CPU light is off, but the DRAM light stays on. Anyone have any advice on resolving this? Also, before I gave up, I adjusted some BIOS settings for DRAM frequency and MHz. I’m cautious about changing voltages or BIOS parameters. When I tried to boot, it wouldn’t work. So I fixed the CPU light disappearing, but now the DRAM light is illuminated. Could someone help me figure this out? Your support would mean a lot!

N
noisyyboyyy
Junior Member
31
09-02-2020, 06:57 PM
#2
Consider another version of the BIOS or inspect the RAM slots for any physical damage
N
noisyyboyyy
09-02-2020, 06:57 PM #2

Consider another version of the BIOS or inspect the RAM slots for any physical damage

D
darksoup
Member
127
09-03-2020, 12:12 AM
#3
You're asking about a situation where the motherboard seems to support a Ryzen 5000 processor, but the BIOS version is outdated. The LED indicates it's working, yet the system fails to boot in dual-channel mode. It's possible the BIOS needs updating for compatibility.
D
darksoup
09-03-2020, 12:12 AM #3

You're asking about a situation where the motherboard seems to support a Ryzen 5000 processor, but the BIOS version is outdated. The LED indicates it's working, yet the system fails to boot in dual-channel mode. It's possible the BIOS needs updating for compatibility.

C
CatsGoNyaa
Member
50
09-03-2020, 01:35 AM
#4
No harm to RAM slots, plus thorough cleaning at 99% with a Qtip.
C
CatsGoNyaa
09-03-2020, 01:35 AM #4

No harm to RAM slots, plus thorough cleaning at 99% with a Qtip.

A
amandalou1
Member
182
09-08-2020, 10:02 AM
#5
I needed to revise my entry since I updated again. The first time it was to the latest release, but now it’s the second time to an older build where the indicator shows DRAM instead of CPU.
A
amandalou1
09-08-2020, 10:02 AM #5

I needed to revise my entry since I updated again. The first time it was to the latest release, but now it’s the second time to an older build where the indicator shows DRAM instead of CPU.

B
Bahezz
Member
201
09-08-2020, 11:11 AM
#6
Confirming your request: you want clarification about the DRAM debug LED specifically, excluding any indicators above the RAM slots.
B
Bahezz
09-08-2020, 11:11 AM #6

Confirming your request: you want clarification about the DRAM debug LED specifically, excluding any indicators above the RAM slots.

L
luxrox
Member
227
09-10-2020, 09:40 AM
#7
The label says 5000 desktops are ready, yet it’s not functioning properly. I had to rely on my daughter’s PC to download the BIOS and flash it before the build succeeded. It powers on but won’t boot—I can’t access the motherboard menu or enter BIOS settings.
L
luxrox
09-10-2020, 09:40 AM #7

The label says 5000 desktops are ready, yet it’s not functioning properly. I had to rely on my daughter’s PC to download the BIOS and flash it before the build succeeded. It powers on but won’t boot—I can’t access the motherboard menu or enter BIOS settings.

L
liorstobi
Junior Member
7
09-10-2020, 01:16 PM
#8
Fix the DRAM indicator now. After the CPU lights stopped flashing and returned to normal BIOS, I’m considering a fresh flash to the latest BIOS to see if it functions properly again.
L
liorstobi
09-10-2020, 01:16 PM #8

Fix the DRAM indicator now. After the CPU lights stopped flashing and returned to normal BIOS, I’m considering a fresh flash to the latest BIOS to see if it functions properly again.

A
Amtrak10
Senior Member
639
09-11-2020, 02:59 AM
#9
Updated on April 20, 2022 by VNK
A
Amtrak10
09-11-2020, 02:59 AM #9

Updated on April 20, 2022 by VNK

T
Teamplaya123
Junior Member
10
09-12-2020, 11:20 PM
#10
Have you experimented with the additional two slots using both sticks? Also, could you share the amount of RAM you currently have?
T
Teamplaya123
09-12-2020, 11:20 PM #10

Have you experimented with the additional two slots using both sticks? Also, could you share the amount of RAM you currently have?