F5F Stay Refreshed Power Users Networks Need assistance with Gigabit Ethernet? Let me know what you're experiencing!

Need assistance with Gigabit Ethernet? Let me know what you're experiencing!

Need assistance with Gigabit Ethernet? Let me know what you're experiencing!

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NellyCraftFTB
Junior Member
11
06-19-2016, 09:48 PM
#1
I improved my internet connection with my ISP to 1 gigabit. Although I realize I won't achieve the full 1 gigabit, I aimed for more than the 180 mbps download speeds over Ethernet. I'm using a Cat7 cable directly from my router, which the Xfinity technician confirmed could reach 991 mbps. I installed the latest drivers and ran the Windows troubleshooter, but that's where I hit a wall. My Trident X is equipped with a Realtek PCIe Gigabit Ethernet controller, indicating it can handle more than 180 mbps. After updating my drivers, I checked for further improvements, but the Xfinity representative stated they were beyond their expertise. Since the router functions properly and reaches gigabit speeds on their machine, the issue likely lies within Windows settings. Have you considered adjusting any network configurations or checking for driver updates?
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NellyCraftFTB
06-19-2016, 09:48 PM #1

I improved my internet connection with my ISP to 1 gigabit. Although I realize I won't achieve the full 1 gigabit, I aimed for more than the 180 mbps download speeds over Ethernet. I'm using a Cat7 cable directly from my router, which the Xfinity technician confirmed could reach 991 mbps. I installed the latest drivers and ran the Windows troubleshooter, but that's where I hit a wall. My Trident X is equipped with a Realtek PCIe Gigabit Ethernet controller, indicating it can handle more than 180 mbps. After updating my drivers, I checked for further improvements, but the Xfinity representative stated they were beyond their expertise. Since the router functions properly and reaches gigabit speeds on their machine, the issue likely lies within Windows settings. Have you considered adjusting any network configurations or checking for driver updates?

J
jojobobo04
Member
170
06-21-2016, 10:21 PM
#2
He connected straight to the router or through the coaxial cable that brings the internet into the home?
J
jojobobo04
06-21-2016, 10:21 PM #2

He connected straight to the router or through the coaxial cable that brings the internet into the home?

G
gluonic
Member
234
06-22-2016, 02:59 AM
#3
He connected to the router and checked it using both his cable and mine, which showed a maximum speed of 180 Mbps on
G
gluonic
06-22-2016, 02:59 AM #3

He connected to the router and checked it using both his cable and mine, which showed a maximum speed of 180 Mbps on

1
10th_Doctor_
Posting Freak
768
06-28-2016, 02:57 AM
#4
Use your device connected straight to the modem, bypassing the router. This shows how you're measuring performance.
1
10th_Doctor_
06-28-2016, 02:57 AM #4

Use your device connected straight to the modem, bypassing the router. This shows how you're measuring performance.

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niclasdam
Member
175
06-28-2016, 04:50 AM
#5
You're using the modem/router provided by Xfinity during your setup. You're checking internet performance via Speedtest.net and Google's service.
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niclasdam
06-28-2016, 04:50 AM #5

You're using the modem/router provided by Xfinity during your setup. You're checking internet performance via Speedtest.net and Google's service.

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_OverloadKid
Member
237
06-28-2016, 08:32 AM
#6
You haven’t located the specifications easily, so consider upgrading with a gigabit modem and router. This should resolve any limitations from the proprietary setup provided by Xfinity. Alternatively, reach out to them directly for detailed information.
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_OverloadKid
06-28-2016, 08:32 AM #6

You haven’t located the specifications easily, so consider upgrading with a gigabit modem and router. This should resolve any limitations from the proprietary setup provided by Xfinity. Alternatively, reach out to them directly for detailed information.

C
Cramie
Member
238
06-28-2016, 10:02 AM
#7
He was present, and during the Xfinity speed test my PC received 960 Mbps. I had screenshots showing my computer hitting that speed in Task Manager. However, I’m still unable to match those results from the Xfinity test.
C
Cramie
06-28-2016, 10:02 AM #7

He was present, and during the Xfinity speed test my PC received 960 Mbps. I had screenshots showing my computer hitting that speed in Task Manager. However, I’m still unable to match those results from the Xfinity test.

K
Klyner
Member
184
07-18-2016, 03:40 PM
#8
Even though it might seem like a simple request, reaching out is still necessary since that response isn't enough.
K
Klyner
07-18-2016, 03:40 PM #8

Even though it might seem like a simple request, reaching out is still necessary since that response isn't enough.

G
g_ft
Member
170
07-18-2016, 04:53 PM
#9
I agree, but it seems the problem lies with my computer since the cable is handling 1gb. They stated they’re not responsible for issues related to the customer’s hardware and won’t provide assistance.
G
g_ft
07-18-2016, 04:53 PM #9

I agree, but it seems the problem lies with my computer since the cable is handling 1gb. They stated they’re not responsible for issues related to the customer’s hardware and won’t provide assistance.

S
sopispink
Member
217
07-23-2016, 05:16 PM
#10
Hey, your cat 5E in Hong Kong is still getting a slow 300 Mbps. Over in Canada it's only 800 Kbps. You might want to check the Realtek Gigabit Ethernet driver or restart your PC, modem, and router.
S
sopispink
07-23-2016, 05:16 PM #10

Hey, your cat 5E in Hong Kong is still getting a slow 300 Mbps. Over in Canada it's only 800 Kbps. You might want to check the Realtek Gigabit Ethernet driver or restart your PC, modem, and router.

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