My MSI GF63 Thin 11UD computer gives me a blue screen error.
My MSI GF63 Thin 11UD computer gives me a blue screen error.
I have a problem today with my laptop, and it happened recently. Before, everything was working fine because the computer is new; I got it about a week ago. Today I bought a cooler pad called DeepCool Multi Core X8 to use more games. When I tested it for heavy gaming or benchmarks, it worked perfectly at first. But when I kept using it to play longer games, one game started crashing. After that crash and after restarting the computer normally without any problems, I went on the internet for a while—about twenty to thirty minutes—and then tried opening the game again. Suddenly, my screen showed a blue screen error message: PAGE_FAULT_IN_NONPAGED_AREA.
I checked my reliability history and found something strange in the Windows shutdown errors. The code was 50. After I ran chkdsk /f /r and also sfc /scannow after the chkdsk finished, one corrupted file got fixed now. Then I tried a memory diagnostic from Windows on the Extended Mix option.
Can you give me some suggestions? I don't know if this cooler pad is causing problems with my system. There are two USB connections for that cooler: one is IN and the other is OUT. Normally, I only use the IN connection.
My computer has these specs: CPU - i7 11800H; GPU - 3050 Ti Max-Q; RAM - 2x8 GB running at 3200 mhz; CoolerPad - DeepCool Multi Core X8.
PAGE_FAULT_IN_NONPAGED_AREA is a code that tells something is wrong with your RAM memory - it means the operating system just can't use the memory right now. I don't have any opinions on how to check if your Windows computer has bad memory, but if you've used this laptop to post this question, I would guess that the error wasn't proof of a complete failure of all the RAM sticks. If you want to get a very thorough test result, could I suggest using MemTest86?
I really appreciate you getting back to me! The laptop is working well for now, and that error doesn't pop up immediately when it starts. However, if I run my memory test later on a random spot in time, I'll share the results with you once it's finished.
That's not really true at all. The crash only happened once I started trying to play a specific game, and sometimes it just froze right away while playing that one game. Maybe the game itself is broken instead of my computer?
The test finished about two hours ago and no mistakes were made all along.
Two games have been tested for a while. Rise of the Tomb Raider crashed after I opened it and clicked Continue, but later it worked fine. Unreal Engine game Shadow Warrior 3 was also tested. First, it crashed at startup with an error like this: LowLevelFatalError [File:Unknown] [Line: 198]. Unreal Engine is exiting due to D3D device being lost. The error code was 0x887A0006 - 'HUNG'. After a while playing, the game worked normally for about an hour. Then it crashed again with this new error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000
Note that taking this test will take much longer than two hours. The usual rule is to let it run for 6-8 hours, so leave it running while you sleep. Check the results when you wake up the next morning. Your new errors also show that RAM and Windows aren't talking well together. This could mean there are missing pieces of this puzzle. If the errors didn't start happening recently, check if you can do a System Restore (Win+R > rstrui.exe > Enter) to undo recent OS changes. ****After MT86+ is complete****
When I get to work, i will put the laptop there to run memtest86+ for about 8 hours. Also just now, while a game was running on the laptop for an hour and ten minutes without any crash, the coolerpad was not connected. That is what we know right now; i will update this thread once i finish memtest86+. Memtest86+ | The Open-Source Memory Testing Tool This tool is advanced, free, open-source, and works on 32- and 64-bit computers (it supports both UEFI and BIOS). I am using this program for the test if that information is correct, because there are actually two different versions of memtest86 programs.