My computer has become completely unresponsive when I'm playing games such as Call of Duty: Warzone and Fortnite.
My computer has become completely unresponsive when I'm playing games such as Call of Duty: Warzone and Fortnite.
Greetings,
I’m experiencing significant difficulties!
FIRST ISSUE:
To begin with,
my hardware configuration appears to be suboptimal:
Processor: Intel Core i5 4690
Graphics Card: Asus Strix GTX 1080 A8G
Memory: 16GB DDR3 1600 mhz
Power Supply Unit: 700 watt Coolermaster Lite (silver)
Motherboard: Asus H97-Pro
Secondly,
As you are aware, Call of Duty Warzone has recently launched. During this game, my computer frequently freezes and no action can be taken – even a reset or power button press fails. I must therefore shut down my PC using the power button.
This has occurred three times: initially approximately a month ago while playing Fortnite, and subsequently twice within a single day during Call of Duty Warzone.
What is causing these freezes?
Note: My graphics card speed (measured via GPU-Tweaker II) is inexplicably set at 1898 MHz, and my memory clock is running at 10012 (maximum allowed: 10012).
SECOND ISSUE:
My computer is sporadically freezing while I'm playing Fortnite—and this only happens with that specific game. Interestingly, the freezing ceases entirely when I completely restart my operating system, only to return after a period. What is the connection between Fortnite and my OS?
THIRD ISSUE:
I would like to determine how to assess whether my computer’s hardware components are operating at peak performance.
It seems as though no one has suggestions, or your discussion was simply overwhelmed by other posts – that frequently occurs.
I suspect the root cause is related to “700-watt Coolermaster Lite” power supply.
Cooler Master isn't usually recognized for creating dependable power supplies – and even if the wattage is sufficient, it’s important to prioritize reliability over sheer power.
Let's begin with some initial steps:
1) Check your computer for any infections or malicious software. Adwcleaner is a useful tool for detecting malware that often bypasses standard antivirus software:
https://www.malwarebytes.com/adwcleaner/
2) Perform a system file scan using the Windows System File Checker:
https://support.microsoft.com/en-us/help...le-checker
3) It appears your memory is configured as a single set, similar to this...
It’s possible no one has a suggestion, or your discussion simply faded into the background – that's frequently how things go.
I believe I’ve identified a potential cause: “700 watt Coolermaster lite.”
Cooler Master isn’t typically renowned for producing dependable power supplies – and even if the wattage seems sufficient, quality matters more than sheer numbers.
Let's try some initial steps:
1) Check your computer for viruses and malicious software using Adwcleaner – this tool often catches threats that traditional antivirus programs miss: https://www.malwarebytes.com/adwcleaner/
2) Execute the System File Checker utility: https://support.microsoft.com/en-us/help...le-checker
3) Are you using a matched memory kit like this one? https://www.newegg.com/g-skill-16gb-288-...6820232476 Or did you acquire your RAM as individual sticks and later add an identical one, such as this? https://www.newegg.com/g-skill-8gb-288-p...6820232419
Memory performance is only guaranteed when purchased as a complete set. Mixing or adding individual kits can lead to unpredictable results.
I recommend downloading and utilizing Memtest86 (a free download): https://www.memtest86.com/. Running this can take several hours, so it’s best to complete it overnight. Look for no errors, crashes, or freezes.
4) Perform a clean installation of your graphics drivers using Display Driver Uninstaller: https://www.wagnardsoft.com/ After DDU, install the latest driver – avoid using GeForce Experience.
5) If these steps aren't effective, download and run MSI Afterburner. On the on-screen display (HUD), drag the Power Limit slider all the way down, click Apply, and test the system while gaming. If freezing occurs, consider replacing your power supply, as it may have been substandard to begin with.
Based on my understanding, my computer requires approximately 500 watts of power, while this power supply unit generates 700 watts with 85% efficiency. Does that mean a higher wattage isn't necessary?
Here’s a log from my malware cleanup process:
# -------------------------------
# Malwarebytes AdwCleaner 8.0.3.0
# -------------------------------
# Build: 03-03-2020
# Database: 2020-03-02.1 (Local)
# Support:
https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start: 03-18-2020
# Duration: 00:00:00
# OS: Windows 10 Enterprise
# Cleaned: 1
# Failed: 0
[ Services ]
No malicious services were removed.
[ Folders ]
No malicious folders were removed.
[ Files ]
No malicious files were removed.
[ DLL ]
No malicious DLLs were removed.
[ WMI ]
No malicious WMI entries were removed.
[ Shortcuts ]
No malicious shortcuts were removed.
[ Tasks ]
No malicious tasks were removed.
[ Registry ]
Deleted HKCU\Software\csastats
[ Chromium (and derivatives) ]
No malicious Chromium entries were removed.
[ Chromium URLs ]
No malicious Chromium URLs were removed.
[ Firefox (and derivatives) ]
No malicious Firefox entries were removed.
[ Firefox URLs ]
No malicious Firefox URLs were removed.
[ Hosts File Entries ]
No malicious hosts file entries were removed.
[ Preinstalled Software ]
No Preinstalled Software was removed.
*
[+] Delete Tracing Keys
[+] Reset Winsock
AdwCleaner[S00].txt - [1430 octets] - [18/03/2020 15:06:22]
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
I recently added 8 GB of RAM to my system, along with a kit consisting of two 4 GB sticks. I recently ran Memtest86 and found the results to be satisfactory at that time.
My next steps involve testing all components, and I will provide you with the outcome of these tests.
Thank you for responding to my message.
Edit:
Screenshot from COD Warzone in-game and MSI Afterburner HUD.
Hey there! That recent screenshot you shared!
Your processor is experiencing extreme thermal throttling—it hit 98°C according to the image!
What cooling solution are you employing?
Is it a poor mounting job?
If you’re utilizing an AIO, the pump might have failed.
Unfortunately, that’s the situation.
I examined my processor and discovered that my thermal adhesive has completely vanished (and dried out).
I intend to apply fresh adhesive to my processor (Noctua NT-H2) and regarding my cooling, it’s the standard cooling solution for my Intel Core i5-4690 processor—it's quite outdated!
This CPU, along with the graphics card and memory, is significantly limiting my system’s performance—approximately 48% of the bottleneck.
I have a query: what is your assessment of the Cooler Master MasterAir MA410P air cooler? Is it a suitable option? And how can I determine if it will accommodate my computer case?
If your processor is simply operating at its maximum capacity, you can continue using the original cooler—it’s usually just necessary to reapply thermal paste due to its drying out.
It's generally not essential to purchase an alternative CPU cooler unless the sound from the original one is becoming bothersome. If that’s the case, you could consider something like the Cooler Master Hyper 212 Evo.
However, it’s crucial to verify your computer case's CPU cooler compatibility before making that purchase.
Furthermore, disregard those performance calculators; their results are unreliable and misleading. Ignore the nonsense they produce:
Spoiler
^This is illogical.
There will invariably be limitations within any system, and these evolve as you update components in your PC or alter how you use it.
Therefore, the most effective approach is to strive for equilibrium.
Hey there! You're incredibly skilled at responding to my inquiries!
I plan to reapply thermal adhesive. I’m seeking guidance on selecting a motherboard and processor for my computer system. Should I switch from Intel to AMD? I’m looking for something cost-effective. Also, I have a query regarding Fortnite – I haven’t quite grasped how to resolve an issue where the game runs exceptionally smoothly after a full Windows reset, but then it begins freezing sporadically, particularly during the initial stages of gameplay.
The best approach hinges on your objectives and financial limitations.
A solid-state drive would improve loading speeds and enhance the operating system’s responsiveness.
Different games demand varying levels of processing power. Currently, your memory and graphics card seem adequate, though you might benefit from more processor threads for certain online games.
Considering a used i7-4770 or 4790 processor could be an option—however, prices remain inflated, and they shouldn’t exceed $80.
It's challenging to suggest specific upgrades without knowing your budget—could a combination of a Ryzen 3600 processor paired with an MSI B450 Tomahawk MAX motherboard and 2x 8GB of DDR4 3200 memory be feasible?
Alternatively, would a Ryzen 2600 processor combined with an ASRock B450 Pro4 motherboard and 2x 8GB of DDR4 3200 memory work?