Issues with your internet service provider have been reported recently.
Issues with your internet service provider have been reported recently.
Hey all, I don't know where else to turn! i live in Northern MN, and we dont have a ton of choices when it comes to ISP if we want good speeds. As of now I have Gigabit service through Mediacom, and lately, it seems that my modem keeps losing signal and then attempts to reestablish. Here is whats happening: 1. I have a new modem, I rent the modem, and it's fresh from the box. 2. My modem is baselined, and I own my own router for Port forwarding game servers for friends. 3. My signal strength is normally fine when the techs check it over the phone. I am getting my normal speed. 4. It seems to happen around noon and late in the evening. 5. The lights on the modem for upload and download are normally blue, then they go out, a few minutes later they come back to green, then blue.. 6. I have no VPN, or external service like that. 7. I have had one tech already at the house, and couldn't find anything. What could my issue be? I could try a new modem again, but like I said, this one was fresh from the box.
Is it Coax or Fibe? I experienced similar problems with Gig Coax in my previous home, but reliability improved after I made a clean splice where the line connected directly to my house and ran straight to the modem. Most properties have splitters and filters that can cause this issue—consider checking the outside splice and running a new line to determine if it's a wiring problem at home.
Does this occur regularly or on a regular basis? Have you reviewed the modem logs? Yes, Comcast uploading configuration files and new firmware can trigger a restart. Initially, I’d look at my neighbors to see if they’re experiencing similar problems. As @Chronified noted, it’s important to keep only one splitter between your modem and the main line entering your home. Docsis Cable needs a specific signal range for proper operation; outside that range you may face connectivity problems. From Comcast installations, two-way splitters are typically used when TV service is available—one side connects to the modem, the other to a TV or another splitter for multiple devices.
Preferably remove the cable entirely and avoid any splitters. However, a single ISP splitter is acceptable—those decorative ones from hardware stores aren’t suitable for internet use. Contractors typically use them inside homes built after the 1980s, especially if you run your own line from the street coaxial feed to your residence.
Many folks stick with what they know. Older generations tend to prefer it that way. At our place we skip the cable and go straight for OTA TV plus streaming. In an era where data limits are tight, some cable services feel more practical. Mediacom operates similarly to Comcast in terms of data restrictions.
Comcast handles this differently, though not every channel does. It seems some of their channels are delivered purely via IP, meaning you only access them through their streaming platform. The problem is they charge an exorbitant fee for cable TV. Also, Comcast offers zero rates for this service, but AT&T faced issues with zero-rating HBO Max on its wireless services—since California has strict Net Neutrality regulations, it creates a tricky situation.
GoogleTV is still being rolled out nationwide. It started only for Google Fiber customers, but reports suggest it’s now available through other internet providers. Since you’re in Canada, you might want to check your local ISP’s site for updates.
YouTubeTV exists, but remember Google fiber isn’t common. Streaming platforms still use data limits, which is why many people stick with traditional cable services.
I'm fortunate to have Gigabit Fibe with a 2TB monthly limit, which then drops to 150-250Mbps. I've only experienced it once after sending a drive for recovery and retrieving its contents from the cloud. Hope everyone has good luck out there.