F5F Stay Refreshed Hardware Desktop Issues arising from crashes during specific gameplay following a CPU upgrade.

Issues arising from crashes during specific gameplay following a CPU upgrade.

Issues arising from crashes during specific gameplay following a CPU upgrade.

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mistercraft77
Posting Freak
900
04-07-2024, 08:30 AM
#1
Hey everyone, I just upgraded my friend's CPU from a Ryzen 5 2600 to a Ryzen 9 5900x. Since then, games haven't been working well. He's experienced crashes in certain titles without any error messages. When the system freezes, fans spin but the monitor shows no signal or input. We've tried reinstalling and updating GPU drivers using DDU, resetting the CMOS, and even swapped out the power supply to a higher wattage. The games that keep crashing are Fortnite, Crusader Kings 3, Cities Skylines 2, and Starfield. Recently he got Alan Wake 2 and it's running smoothly, though other games still tend to cause issues. His setup includes: CPU - Ryzen 9 5900x, GPU - Zotak RTX 4070, Motherboard - MSI B450 Tomahawk, RAM - 16GB DDR4, Corsair VENGEANCE 3000MHz, PSU - MSI MPG A850G (850W). I've also attached a video of the problem; any advice would be greatly appreciated. IMG_0184.mov
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mistercraft77
04-07-2024, 08:30 AM #1

Hey everyone, I just upgraded my friend's CPU from a Ryzen 5 2600 to a Ryzen 9 5900x. Since then, games haven't been working well. He's experienced crashes in certain titles without any error messages. When the system freezes, fans spin but the monitor shows no signal or input. We've tried reinstalling and updating GPU drivers using DDU, resetting the CMOS, and even swapped out the power supply to a higher wattage. The games that keep crashing are Fortnite, Crusader Kings 3, Cities Skylines 2, and Starfield. Recently he got Alan Wake 2 and it's running smoothly, though other games still tend to cause issues. His setup includes: CPU - Ryzen 9 5900x, GPU - Zotak RTX 4070, Motherboard - MSI B450 Tomahawk, RAM - 16GB DDR4, Corsair VENGEANCE 3000MHz, PSU - MSI MPG A850G (850W). I've also attached a video of the problem; any advice would be greatly appreciated. IMG_0184.mov

D
146
04-07-2024, 08:30 AM
#2
The motherboard requires a current BIOS version to function properly with the CPU. Have you verified that it’s fully updated? It’s unlikely to start at all without it, but you should confirm.
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D14M0ND_D34THS
04-07-2024, 08:30 AM #2

The motherboard requires a current BIOS version to function properly with the CPU. Have you verified that it’s fully updated? It’s unlikely to start at all without it, but you should confirm.

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timo_1892
Senior Member
715
04-07-2024, 08:30 AM
#3
We also handled that, including a new Windows setup.
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timo_1892
04-07-2024, 08:30 AM #3

We also handled that, including a new Windows setup.

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Sebaskpo12MXM
Member
53
04-07-2024, 08:30 AM
#4
Did you verify the temperatures during gameplay and adjust any overclocking settings?
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Sebaskpo12MXM
04-07-2024, 08:30 AM #4

Did you verify the temperatures during gameplay and adjust any overclocking settings?

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CharliexPaul
Member
52
04-07-2024, 08:30 AM
#5
No, you didn't remove the plastic cover on the cooler during the CPU installation.
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CharliexPaul
04-07-2024, 08:30 AM #5

No, you didn't remove the plastic cover on the cooler during the CPU installation.

E
eskzz
Posting Freak
909
04-07-2024, 08:30 AM
#6
Conditions appear stable overall, with no recent performance enhancements.
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eskzz
04-07-2024, 08:30 AM #6

Conditions appear stable overall, with no recent performance enhancements.

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Disastyr
Junior Member
29
04-07-2024, 08:30 AM
#7
We also used a fresh thermal paste.
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Disastyr
04-07-2024, 08:30 AM #7

We also used a fresh thermal paste.

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mumustrak
Senior Member
729
04-07-2024, 08:30 AM
#8
The most recent BIOS isn't always ideal. Always consider testing an earlier release if you encounter problems. Verify it works with your hardware. As devices age, they tend to receive less focus for updates and quality checks.
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mumustrak
04-07-2024, 08:30 AM #8

The most recent BIOS isn't always ideal. Always consider testing an earlier release if you encounter problems. Verify it works with your hardware. As devices age, they tend to receive less focus for updates and quality checks.

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223
04-07-2024, 08:30 AM
#9
It seems like the issue might not be with the CPU. There could be a GPU or power supply problem. You might want to swap the PSU and check if that resolves the problem.
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WitherStarWolf
04-07-2024, 08:30 AM #9

It seems like the issue might not be with the CPU. There could be a GPU or power supply problem. You might want to swap the PSU and check if that resolves the problem.

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myaa7600
Member
55
04-07-2024, 08:30 AM
#10
I replaced the power supply but it didn't resolve the issue. The same happened with the GPU.
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myaa7600
04-07-2024, 08:30 AM #10

I replaced the power supply but it didn't resolve the issue. The same happened with the GPU.

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