Issue with the IO port on Samsung Odyssey g3
Issue with the IO port on Samsung Odyssey g3
Hello, I'm experiencing issues with my Samsung Odyssey g3 monitor. It was purchased a few years ago and has been functioning properly until recently. Last month it suddenly stopped working without any apparent cause. The monitor was connected to my computer via HDMI (HDMI-HDMI connection). It operated correctly when the system was powered off, but after turning it on the next day, my computer failed to detect it.
To check for issues with the computer's HDMI input, I connected it to another system using HDMI. No problems arose there. Essentially, the computer's HDMI input seems to be functioning fine. I also tried using other HDMI cables that previously worked. When connecting from another PC to test the monitor's HDMI input, it worked successfully.
However, when I connected it using Display Port to Display Port (DP-HDMI), the monitor turned on. It didn't work when connected via Display Port to Display Port (DP-DP). From what I observed, the monitor only works with HDMI-HDMI or DP-HDMI connections. Unfortunately, my PC lacks a display port slot.
What might be causing the HDMI-HDMI connection to fail? Why does it work with a different setup? How can I resolve this issue?
I used the same system for outputting graphics via the DP port to the monitor's HDMI.
I also attempted HDMI-HDMI on the other laptop, but it didn’t work. Both devices were linked to the GPU successfully.
It seems the setup is unusual, as I believe conversion happens in the cable so the same signal reaches the monitor. The DP cable likely has a USB-C port or just a standard DP connector. It's possible you used an active HDMI cable that provides power, which might be the cause. Alternatively, the issue could stem from the external power adapter or power supply unit.
This external display also requires power. It usually doesn<|pad|> to get power via HDMI from the laptop, but it seems to have its own power source. When you press the power button on the monitor, it should start up even without a PC connection. Does this behavior occur?
The display uses a standard rectangular design. It has its own power supply that I must connect. The screen starts up without issues, and I can access its settings, switching between source options like DP or HDMI.
If you're mentioning: As a temporary fix, consider checking the circuitry with a service to determine if ports are damaged or a circuit is faulty. For example, a burnt capacitor might prevent the signal from reaching the display array. The positive side is that the monitor starts up and shows the menus.