F5F Stay Refreshed Hardware Desktop Issue with NVIDIA GPU on PCIe X16 slot PCIe X16 connection problem affecting graphics performance

Issue with NVIDIA GPU on PCIe X16 slot PCIe X16 connection problem affecting graphics performance

Issue with NVIDIA GPU on PCIe X16 slot PCIe X16 connection problem affecting graphics performance

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opticgunship
Posting Freak
815
10-16-2019, 03:34 AM
#1
Hi everyone, please forgive the confusion. I'm using an Nvidia RTX 2060 on an Aorus Z390 Elite motherboard for three years. About a week ago, I noticed frequent freezes on my PC. Also, when I activated the Nvidia audio driver, it produced a noise along with the sound. I tried to figure out why and found that the issue disappeared after installing the graphics card in the second PCIe slot (X16). The problem returned when I installed it in the first PCIe X16 slot. Could the first PCIe slot or the CPU be causing the issue? Thank you very much.
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opticgunship
10-16-2019, 03:34 AM #1

Hi everyone, please forgive the confusion. I'm using an Nvidia RTX 2060 on an Aorus Z390 Elite motherboard for three years. About a week ago, I noticed frequent freezes on my PC. Also, when I activated the Nvidia audio driver, it produced a noise along with the sound. I tried to figure out why and found that the issue disappeared after installing the graphics card in the second PCIe slot (X16). The problem returned when I installed it in the first PCIe X16 slot. Could the first PCIe slot or the CPU be causing the issue? Thank you very much.

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Griinor
Member
54
10-17-2019, 06:31 PM
#2
Explore the discussions here! Is there a way to install GPU-Z and verify that the GPU appears as "PCIe 3.0 X16" when it's placed in the top slot during rendering tests?
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Griinor
10-17-2019, 06:31 PM #2

Explore the discussions here! Is there a way to install GPU-Z and verify that the GPU appears as "PCIe 3.0 X16" when it's placed in the top slot during rendering tests?

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Killerman1834
Posting Freak
885
10-19-2019, 02:54 PM
#3
Please be assured, thank you for your instructions. I'll proceed once the verification is complete. I'll capture the output for you afterward. Your confirmation means a lot.
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Killerman1834
10-19-2019, 02:54 PM #3

Please be assured, thank you for your instructions. I'll proceed once the verification is complete. I'll capture the output for you afterward. Your confirmation means a lot.

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EmreMc07
Junior Member
21
10-19-2019, 11:41 PM
#4
I completed the task and captured a snapshot prior to the system freezing rapidly.
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EmreMc07
10-19-2019, 11:41 PM #4

I completed the task and captured a snapshot prior to the system freezing rapidly.

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RoguePro
Junior Member
35
10-27-2019, 07:25 PM
#5
That is strange, it's identifying the slot correctly. It could just be a broken or damaged slot of the motherboard. Have you tried blowing out the slot with a compressed air can? That will occasionally solve some issues. But it definitely seems like there's an issue with the slot.
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RoguePro
10-27-2019, 07:25 PM #5

That is strange, it's identifying the slot correctly. It could just be a broken or damaged slot of the motherboard. Have you tried blowing out the slot with a compressed air can? That will occasionally solve some issues. But it definitely seems like there's an issue with the slot.

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agan121
Junior Member
2
11-03-2019, 01:09 PM
#6
I also tried using compressed air to force open the slot. Unfortunately, it didn’t fix the issue. I own another PC with an FX8350 processor. I connected the graphics card there and everything worked fine. I also have an older MSI ATSi R7 240 card. There’s no way to connect a power cable from the PSU, so I replaced the Nvidia card in the same spot where the problem started. After that change, the issue disappeared.
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agan121
11-03-2019, 01:09 PM #6

I also tried using compressed air to force open the slot. Unfortunately, it didn’t fix the issue. I own another PC with an FX8350 processor. I connected the graphics card there and everything worked fine. I also have an older MSI ATSi R7 240 card. There’s no way to connect a power cable from the PSU, so I replaced the Nvidia card in the same spot where the problem started. After that change, the issue disappeared.

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CyberPim
Member
221
11-03-2019, 07:30 PM
#7
It appears the issue lies with the slot's power supply because the R7 card draws minimal power. Ideally, switch to the lower slot if feasible.
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CyberPim
11-03-2019, 07:30 PM #7

It appears the issue lies with the slot's power supply because the R7 card draws minimal power. Ideally, switch to the lower slot if feasible.

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8434
Member
68
11-05-2019, 03:27 AM
#8
I believe I’ll use the card in the lower slot until I get a new PC. I think the performance difference between the two slots isn’t noticeable. Thank you very much for your interest. Warm regards from Egypt.
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8434
11-05-2019, 03:27 AM #8

I believe I’ll use the card in the lower slot until I get a new PC. I think the performance difference between the two slots isn’t noticeable. Thank you very much for your interest. Warm regards from Egypt.