F5F Stay Refreshed Hardware Desktop Issue with MSI B550M Mortar Wi-Fi 5700x connection

Issue with MSI B550M Mortar Wi-Fi 5700x connection

Issue with MSI B550M Mortar Wi-Fi 5700x connection

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xJENKSY123
Junior Member
14
09-30-2022, 11:11 AM
#1
You're facing compatibility issues with your R7 5700x and B500M Mortar Wifi board. Despite checking the documentation, the CPU debug LED stays lit, and the system won't boot. You've tried updating BIOS, re-seating components, and ensuring proper power connections. It seems there might be a deeper hardware or firmware conflict. Consider reaching out to the manufacturer's support with detailed logs and photos for further assistance.
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xJENKSY123
09-30-2022, 11:11 AM #1

You're facing compatibility issues with your R7 5700x and B500M Mortar Wifi board. Despite checking the documentation, the CPU debug LED stays lit, and the system won't boot. You've tried updating BIOS, re-seating components, and ensuring proper power connections. It seems there might be a deeper hardware or firmware conflict. Consider reaching out to the manufacturer's support with detailed logs and photos for further assistance.

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Phyrodanger
Junior Member
23
09-30-2022, 05:17 PM
#2
The 5700X hasn't been running for three weeks. Unless the board received a very recent BIOS update, it won't function properly. Just being compatible with older 5000-series chips isn't sufficient. The product site being broken is unfortunately common with MSI. Edit: LOL
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Phyrodanger
09-30-2022, 05:17 PM #2

The 5700X hasn't been running for three weeks. Unless the board received a very recent BIOS update, it won't function properly. Just being compatible with older 5000-series chips isn't sufficient. The product site being broken is unfortunately common with MSI. Edit: LOL

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DLRacer
Junior Member
6
10-04-2022, 04:59 AM
#3
The 5700X appears as a supported CPU on the site with the current BIOS version, meaning you likely need a compatible processor to proceed with the update.
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DLRacer
10-04-2022, 04:59 AM #3

The 5700X appears as a supported CPU on the site with the current BIOS version, meaning you likely need a compatible processor to proceed with the update.

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Abel202
Junior Member
5
10-04-2022, 06:17 AM
#4
They probably didn't tell the whole truth.
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Abel202
10-04-2022, 06:17 AM #4

They probably didn't tell the whole truth.

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UberBR
Junior Member
49
10-04-2022, 08:16 AM
#5
I don’t have access to another CPU, and I’ve updated the BIOS to that specific version, yet the issue remains unresolved. I’ll attempt it once more.
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UberBR
10-04-2022, 08:16 AM #5

I don’t have access to another CPU, and I’ve updated the BIOS to that specific version, yet the issue remains unresolved. I’ll attempt it once more.

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OfficerBoys123
Member
86
10-04-2022, 04:40 PM
#6
You might believe that because the motherboard is made and delivered with an outdated BIOS, and manufacturers released updated versions after shipping. This often leads to using a new BIOS provided by the consumer to ensure proper functionality. It's a frequent issue with Ryzen CPUs, as they all share the same socket. If you're certain about the BIOS version, it could point to the CPU itself needing replacement. You might want to discuss this with the seller for more options.
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OfficerBoys123
10-04-2022, 04:40 PM #6

You might believe that because the motherboard is made and delivered with an outdated BIOS, and manufacturers released updated versions after shipping. This often leads to using a new BIOS provided by the consumer to ensure proper functionality. It's a frequent issue with Ryzen CPUs, as they all share the same socket. If you're certain about the BIOS version, it could point to the CPU itself needing replacement. You might want to discuss this with the seller for more options.

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Roxxass1234
Junior Member
15
10-05-2022, 12:32 AM
#7
I didn’t mention that a BIOS update was available (the product page isn’t loading for me, so I can’t verify). Just because it exists doesn’t mean the OP’s board is current. If it was sent to stores more than a month ago, it likely wasn’t included in the latest BIOS by default. He probably interpreted my response as needing a very recent update, even though I said none such existed for some reason.
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Roxxass1234
10-05-2022, 12:32 AM #7

I didn’t mention that a BIOS update was available (the product page isn’t loading for me, so I can’t verify). Just because it exists doesn’t mean the OP’s board is current. If it was sent to stores more than a month ago, it likely wasn’t included in the latest BIOS by default. He probably interpreted my response as needing a very recent update, even though I said none such existed for some reason.

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djninja444
Member
173
10-05-2022, 08:18 AM
#8
I just updated the BIOS again to that version. The flashing caused the indicator lights to blink properly. After a short wait, the system powered up with fans running, though the debug display immediately showed a CPU error.
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djninja444
10-05-2022, 08:18 AM #8

I just updated the BIOS again to that version. The flashing caused the indicator lights to blink properly. After a short wait, the system powered up with fans running, though the debug display immediately showed a CPU error.

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BoxyCookie
Junior Member
16
10-12-2022, 07:11 AM
#9
B550M Mortar can refresh its BIOS independently of the CPU, RAM, and GPU.
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BoxyCookie
10-12-2022, 07:11 AM #9

B550M Mortar can refresh its BIOS independently of the CPU, RAM, and GPU.

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Roycie_Bear
Member
181
10-19-2022, 05:58 PM
#10
I intend to attempt once more, postponing the bios until necessary. A companion noted I might be rushing through the flash stage. I'll keep you updated!
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Roycie_Bear
10-19-2022, 05:58 PM #10

I intend to attempt once more, postponing the bios until necessary. A companion noted I might be rushing through the flash stage. I'll keep you updated!

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