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Issue with M2 Nvme disk not appearing in PCIe adapter list

Issue with M2 Nvme disk not appearing in PCIe adapter list

R
Reepety
Senior Member
374
04-30-2019, 02:29 PM
#1
Hello, I purchased the UGREEN Adapter PCIe 4.0 x16 do M.2 M-Key NVMe and Lexar 2TB M.2 PCIe Gen4 NVMe NM790, installed it in one of the slots in my Dell T5810, updated the BIOS to A33, but the drive still doesn’t appear in “my computer.” In the Device Manager it’s listed, yet when I go through the options and try to populate it there, I get an error saying “volume information for this disk cannot be found.” Most of the details I shared are in this thread: https://www.dell.com/community/en/c...te...2dd671ad76
R
Reepety
04-30-2019, 02:29 PM #1

Hello, I purchased the UGREEN Adapter PCIe 4.0 x16 do M.2 M-Key NVMe and Lexar 2TB M.2 PCIe Gen4 NVMe NM790, installed it in one of the slots in my Dell T5810, updated the BIOS to A33, but the drive still doesn’t appear in “my computer.” In the Device Manager it’s listed, yet when I go through the options and try to populate it there, I get an error saying “volume information for this disk cannot be found.” Most of the details I shared are in this thread: https://www.dell.com/community/en/c...te...2dd671ad76

X
xXSuperNovaXx
Posting Freak
811
05-07-2019, 11:18 PM
#2
Review the relevant documentation for PCIe/NVMe compatibility issues.
Starter link:
https://sabrent.com/blogs/miscellaneous/...therboards
Are you aware of "diskpart"?
Reference:
https://www.diskpart.com/windows-10/disk...-1203.html
(Other similar resources are readily available.)
The main goal is simply to understand what the system displays. Not to adjust or modify settings.
X
xXSuperNovaXx
05-07-2019, 11:18 PM #2

Review the relevant documentation for PCIe/NVMe compatibility issues.
Starter link:
https://sabrent.com/blogs/miscellaneous/...therboards
Are you aware of "diskpart"?
Reference:
https://www.diskpart.com/windows-10/disk...-1203.html
(Other similar resources are readily available.)
The main goal is simply to understand what the system displays. Not to adjust or modify settings.

_
__TicciToby__
Junior Member
46
05-08-2019, 12:39 AM
#3
Display screenshot from Disk Management. Expanded view of Device Manager sections related to disk drives and storage controllers. Screenshot from Windows Storage Spaces in Control Panel, with storage spaces details shown. (Upload to imgur.com and share the link)
Likely just need to create/format a partition and assign a drive letter.
Also note the heatsink appears on the incorrect side of the PCIE M.2 adapter; improper installation could lead to short circuits.
_
__TicciToby__
05-08-2019, 12:39 AM #3

Display screenshot from Disk Management. Expanded view of Device Manager sections related to disk drives and storage controllers. Screenshot from Windows Storage Spaces in Control Panel, with storage spaces details shown. (Upload to imgur.com and share the link)
Likely just need to create/format a partition and assign a drive letter.
Also note the heatsink appears on the incorrect side of the PCIE M.2 adapter; improper installation could lead to short circuits.

N
nahte5
Member
206
05-09-2019, 05:23 PM
#4
I'll verify that, please! And further details from the Disk Checkup program.
N
nahte5
05-09-2019, 05:23 PM #4

I'll verify that, please! And further details from the Disk Checkup program.

D
168
05-09-2019, 08:23 PM
#5
Open the Disk Management window and ensure all drives are displayed. Scroll further if needed. Also, retrieve a screenshot from Windows Storage Spaces.
D
Dolphinpokemon
05-09-2019, 08:23 PM #5

Open the Disk Management window and ensure all drives are displayed. Scroll further if needed. Also, retrieve a screenshot from Windows Storage Spaces.

F
FuseTey2
Member
65
05-11-2019, 08:53 AM
#6
Also, there are no chipset drivers currently installed.
Download them from the Dell support website.
https://www.dell.com/support/home/en-my/...on/drivers
F
FuseTey2
05-11-2019, 08:53 AM #6

Also, there are no chipset drivers currently installed.
Download them from the Dell support website.
https://www.dell.com/support/home/en-my/...on/drivers

J
Jerryx01
Posting Freak
870
05-28-2019, 10:03 PM
#7
I entered the Manage Storage Spaces and formatted disk, and it worked now, thank you for your help!
J
Jerryx01
05-28-2019, 10:03 PM #7

I entered the Manage Storage Spaces and formatted disk, and it worked now, thank you for your help!

D
dniznemac
Senior Member
555
05-30-2019, 09:40 PM
#8
Eliminar el disco del grupo de almacenamiento y borrar el grupo.
Storage Spaces resulta más complicado de lo necesario. Es preferible evitarlo.
D
dniznemac
05-30-2019, 09:40 PM #8

Eliminar el disco del grupo de almacenamiento y borrar el grupo.
Storage Spaces resulta más complicado de lo necesario. Es preferible evitarlo.