F5F Stay Refreshed Hardware Desktop Is your CPU damaged? You've tried several fixes but still have no startup.

Is your CPU damaged? You've tried several fixes but still have no startup.

Is your CPU damaged? You've tried several fixes but still have no startup.

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HeroBrin0123
Member
101
12-23-2020, 11:31 PM
#1
Hey there! I recently purchased a 3600x from an Amazon warehouse, and the package arrived yesterday in a fairly damaged condition. My intention was to swap it in for my 3500x, but after doing so the system failed to boot. My motherboard is an MSI B550-A Pro, and I've tried almost everything: updated the BIOS, cleared the CMOS, verified all connections with the PSU, tested every DIMM slot, switched the GPU, changed the RAM, left it off power for a full night, and even removed the RAM. I was hoping to get a clean CMOS reset.

The interesting thing is that once I replaced the new CPU with the old one, everything worked perfectly. Another odd behavior I observed during testing: when both CPU and RAM were absent, the system wouldn't boot (CPU: None, RAM: None). But if you had RAM, it would show up as "no POST" but then switch to showing the 3500x CPU with a working RAM slot. When both were off, it went to the 3600x and worked fine. This suggests something is wrong with the 3600x detection or its initialization process. It seems like it might be stuck or bricked.

I'm really struggling and would appreciate any advice or help you can provide. Your support means a lot! Thank you so much!
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HeroBrin0123
12-23-2020, 11:31 PM #1

Hey there! I recently purchased a 3600x from an Amazon warehouse, and the package arrived yesterday in a fairly damaged condition. My intention was to swap it in for my 3500x, but after doing so the system failed to boot. My motherboard is an MSI B550-A Pro, and I've tried almost everything: updated the BIOS, cleared the CMOS, verified all connections with the PSU, tested every DIMM slot, switched the GPU, changed the RAM, left it off power for a full night, and even removed the RAM. I was hoping to get a clean CMOS reset.

The interesting thing is that once I replaced the new CPU with the old one, everything worked perfectly. Another odd behavior I observed during testing: when both CPU and RAM were absent, the system wouldn't boot (CPU: None, RAM: None). But if you had RAM, it would show up as "no POST" but then switch to showing the 3500x CPU with a working RAM slot. When both were off, it went to the 3600x and worked fine. This suggests something is wrong with the 3600x detection or its initialization process. It seems like it might be stuck or bricked.

I'm really struggling and would appreciate any advice or help you can provide. Your support means a lot! Thank you so much!

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LouisPizarro
Member
63
12-24-2020, 10:15 AM
#2
Have you inspected it for any harm? Are there any missing or bent pins and similar issues?
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LouisPizarro
12-24-2020, 10:15 AM #2

Have you inspected it for any harm? Are there any missing or bent pins and similar issues?

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SrPump11
Member
154
12-25-2020, 07:01 PM
#3
I didn’t attempt to tally them, but they look okay at first glance. I’ll see if I can verify it more precisely.
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SrPump11
12-25-2020, 07:01 PM #3

I didn’t attempt to tally them, but they look okay at first glance. I’ll see if I can verify it more precisely.

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Major_Limitz
Member
96
01-06-2021, 02:42 PM
#4
Thermal paste can be conductive. The old cleaning might have left residues that connect pins together.
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Major_Limitz
01-06-2021, 02:42 PM #4

Thermal paste can be conductive. The old cleaning might have left residues that connect pins together.

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_V_ed
Junior Member
10
01-25-2021, 04:11 PM
#5
It varies with the paste used. Liquid metal is definitely conductive, while most other pastes aren't. Note: applying paste to the pins may stop them from connecting.
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_V_ed
01-25-2021, 04:11 PM #5

It varies with the paste used. Liquid metal is definitely conductive, while most other pastes aren't. Note: applying paste to the pins may stop them from connecting.

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HaloCraft7
Junior Member
20
01-27-2021, 04:13 PM
#6
The CPU pairs with RAM as one system, a computer can't start or run without RAM.
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HaloCraft7
01-27-2021, 04:13 PM #6

The CPU pairs with RAM as one system, a computer can't start or run without RAM.

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Menno1600
Member
142
01-27-2021, 10:09 PM
#7
What exactly was written? I’m sure it’s important here.
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Menno1600
01-27-2021, 10:09 PM #7

What exactly was written? I’m sure it’s important here.

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_DarkStone_
Member
227
01-28-2021, 06:31 AM
#8
I also verified that there are no bent pins, with only a few very slightly bent ones at the edges.
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_DarkStone_
01-28-2021, 06:31 AM #8

I also verified that there are no bent pins, with only a few very slightly bent ones at the edges.

L
149
02-05-2021, 05:15 AM
#9
This seems unrelated and probably won't work, but you might try placing the CPU in 99% isopropyl alcohol. It could be dirty, or there might be a short, just trying something because it might help.
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le_marseillais
02-05-2021, 05:15 AM #9

This seems unrelated and probably won't work, but you might try placing the CPU in 99% isopropyl alcohol. It could be dirty, or there might be a short, just trying something because it might help.

M
MistahZeek
Junior Member
16
02-05-2021, 09:31 PM
#10
Could you clarify what you're referring to? I need more details to understand your concern.
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MistahZeek
02-05-2021, 09:31 PM #10

Could you clarify what you're referring to? I need more details to understand your concern.

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