Is this a problem with the RAM or the CPU?
Is this a problem with the RAM or the CPU?
Hi (the English might not be fully natural, but I hope it makes sense)
I recently built a new PC less than two weeks ago. It has a 9800x3d, 5090, X870E Aorus Elite and a G.Skill Z5 with 64GB storage, 2x32GB RAM, 6000MHz clock speed, CL36 (with only XMP enabled on the box). When I first booted at 4800MHz, everything worked fine. But after turning on XMP1, the computer crashed within an hour. The next day I cleared the CMOS and updated the BIOS. The motherboard arrived with version F5, so I upgraded to F8 (hoping for better stability) and reactivated XMP.
For about a week, everything ran smoothly at 6000MHz. Then one day it crashed mid-game—no BSOD, no errors, just a brief shutdown followed by a 46-code error on MB, then a restart was needed to load the boot failure. I went into BIOS, changed the default settings, booted into Windows, and ran TestMem5 with the configuration "ddr5 x3d @ anta777" at 4800MHz for 120 minutes. Everything was perfect—no errors during the test, just a freeze after 120 minutes without any black screen or unresponsiveness.
After that incident, I asked ChatGPT for advice (though it might not be the best approach). They suggested tweaking the voltage and trying again with the first Windows at idle and then TestMem5. So I did that. Initially, I kept the CPU at 4800MHz, Vcore at 1.20V, CPU_VDDIO_MEM at 1.25V, DDR_VDD at 1.10V, DDR_VDDQ at 1.10V, and left RAM settings auto. The results were good—Windows booted normally for 15 minutes. Then I launched TestMem5 again; this time it lasted only 20 minutes out of a 90-minute test, but the screen remained black even though the PC was still running.
On the second attempt, I changed the Vcore to 1.25V and kept everything else auto. The test lasted 30 minutes, freezing for 30 minutes. Unlike the first time, the screen stayed on, except my mouse didn’t respond, but the keyboard lit up. During the final test, I ran Core Temp and everything looked normal at 45°C and 60W. Still, I’m unsure what’s wrong—could it be the CPU, the RAM, or maybe I need to tweak some settings?
Welcome to the forums, newcomer!
i've build a new pc less than 2 weeks ago 9800x3d, 5090, x870e aorus elite and g.skill z5 64gb 2x32gb 6000mhz cl36(with only XMP ready written on the package).
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
Got a link to the ram kit you speak of? Rams populating slots A2 and B2 on your motherboard?
For like a week everything was fine at 6000mhz but today crashed mid game, no bsod, no nothing just full shut down brief 46 code on MB and restart to load into boot failure detected.
https://download.gigabyte.com/FileL...12...3f93bf9cb1
You sure you saw an error code 46?
Hello, here are the details of your system:
Processor: AMD Ryzen 9800X3D
Cooler: 360mm Termalright aqua elite v3
Motherboard: Gigabyte x870E Aorus Elite WiFi 7 (version 1.1) with BIOS set to F8
RAM: G.skill Trident Z5 RGB 64GB 2x32GB
SSD1: WD_BLACK SN850 500GB
SSD2: Samsung SSD 980 1TB
SSD3: Samsung 990 Evo plus 2TB
GPU: Nvidia 5090 MSI Vanguard
Power Supply: NZXT C1200 Gold ATX (new, purchased 2 weeks ago)
Chassis: ASUS TUF Gaming GT302 ARGB
Operating System: Windows 11
Monitors: Acer XV240Y, LG UltraGear 27GN800
The exact configuration matches the link you provided:
https://www.gskill.com/qvl/165/374/16886...-TZ5RW-QVL
It fits in slots A2 and B2.
Yes, I’m certain it’s correct. There’s also code 08 available once you’re on Windows, though I wasn’t aware of it before and it isn’t listed in the manual. It seems others have noticed it online too.
The initial observation is that the RAM kit appears on G.Skill's own QVL list for your board and also shows up on the motherboard's own QVL.
The current BIOS version is F8, and the RAM sticks are placed in the correct slots.
This situation could stem from a BIOS compatibility problem, or it might be due to the BIOS being overly strict, or the memory itself being the source of the issue.
Attempt manually installing the latest chipset driver for your motherboard(sourced from AMD's support site using elevated command), then re-flash the BIOS to version F8. After confirming the BIOS update was successful, clear the CMOS by disconnecting from power and the display, removing the CMOS battery, holding the power button for 30 seconds to discharge any remaining charge, and then reinserting the battery after 30 minutes.
While doing this, inspect the processor socket for bent or damaged pins. When reapplying the cooler, place it gently on the CPU's IHS and observe if performance improves. Often, a cooler forced into the socket can cause pins to bend.
Have you transferred any drives from an earlier build? Specifically, did you reinstall the operating system?
The newest chipset driver is already installed and I plan to reflash the BIOS. For the clear CMOS, I use the two-pin method; does this change anything when using the removal technique with the battery taken out? I’ll check for any broken pins on the socket and also keep the cooler slightly looser. I’ve tried the SN850 with the OS and the Samsung 980 with games before, uninstalling the chipset and drivers prior to the transfer, but it might not have been sufficient.
My previous system used an AM4 platform, and I also performed a migration from Windows 10 to Windows 11 on this drive during my older build. Sorry, but I'm not sure what you meant by "while on offline mode." But yes, I plan to do that if necessary.
What you're referring to is when it says "while on offline mode." It means not connected to the internet, but it's still happening as planned.
Thank you for the prompt replies, I will return with the findings.
Hi, I'm back and remembered doing a clean CMOS with the two pins and a full Windows reinstall in offline mode after removing all partitions and installing drivers offline. Today I ran a 90-minute test with testmem5 at 4800mhz on native frequency, with nothing touched in the BIOS, and it completed successfully. I plan to try activating XMP 1 next and retest, but now I'm seeing a boot failure detected screen.