F5F Stay Refreshed Hardware Desktop Is the CPU bottleneck responsible for your system crashes?

Is the CPU bottleneck responsible for your system crashes?

Is the CPU bottleneck responsible for your system crashes?

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Z
ZEGA_FEED
Member
61
09-24-2023, 08:23 PM
#1
Hey everyone.
Two months back I upgraded my VRM and RAM, everything worked well for about a month without any problems. Then I experienced my first BSOD. After inspecting some system files, they were fixed and everything was normal again. About a week ago I had another crash, followed by more. I ran some hardware tests on the RAM but found nothing unusual. I verified the PSU is sufficient, so that wasn’t the issue. Eventually I turned to the support team of the webshop where I usually purchase parts. I shared the crash reports with them and they suggested my CPU might be the problem. They couldn’t advise me to replace or check my current unit due to company policy and recommended checking forums instead.

I think upgrading the CPU would be a good idea, but I’m unsure if it’s the main cause of all these crashes. I don’t have any local PC shops nearby that could assist.

Here are my specifications:
- AMD Ryzen 5 3600, 3.6 GHz, 6-core processor
- MSI B450M PRO-VDH MAX Micro ATX AM4 motherboard
- G.Skill Aegis 32 GB (2 x 16 GB) DDR4-3200 CL16 memory (previously: 16GB (2x8192MB) HyperX Predator DDR4-3200 CL16)
- MSI VENTUS 3X OC GeForce RTX 4070 12 GB video card (previously: KFA2 GeForce RTX 2070 Super EX)

The crashes involved files like dxgmms2.sys, afd.sys, ntoskrnl.exe, dxgkrnl.sys.

Thanks in advance.
Z
ZEGA_FEED
09-24-2023, 08:23 PM #1

Hey everyone.
Two months back I upgraded my VRM and RAM, everything worked well for about a month without any problems. Then I experienced my first BSOD. After inspecting some system files, they were fixed and everything was normal again. About a week ago I had another crash, followed by more. I ran some hardware tests on the RAM but found nothing unusual. I verified the PSU is sufficient, so that wasn’t the issue. Eventually I turned to the support team of the webshop where I usually purchase parts. I shared the crash reports with them and they suggested my CPU might be the problem. They couldn’t advise me to replace or check my current unit due to company policy and recommended checking forums instead.

I think upgrading the CPU would be a good idea, but I’m unsure if it’s the main cause of all these crashes. I don’t have any local PC shops nearby that could assist.

Here are my specifications:
- AMD Ryzen 5 3600, 3.6 GHz, 6-core processor
- MSI B450M PRO-VDH MAX Micro ATX AM4 motherboard
- G.Skill Aegis 32 GB (2 x 16 GB) DDR4-3200 CL16 memory (previously: 16GB (2x8192MB) HyperX Predator DDR4-3200 CL16)
- MSI VENTUS 3X OC GeForce RTX 4070 12 GB video card (previously: KFA2 GeForce RTX 2070 Super EX)

The crashes involved files like dxgmms2.sys, afd.sys, ntoskrnl.exe, dxgkrnl.sys.

Thanks in advance.

M
MissVoo
Member
64
09-25-2023, 02:32 AM
#2
Could you please share the details about your power supply unit so I can identify its make and model?
M
MissVoo
09-25-2023, 02:32 AM #2

Could you please share the details about your power supply unit so I can identify its make and model?

S
Streiyn
Posting Freak
768
09-25-2023, 08:04 AM
#3
This device delivers a clear performance with a 600W output.
S
Streiyn
09-25-2023, 08:04 AM #3

This device delivers a clear performance with a 600W output.

I
Isvios97
Member
217
09-25-2023, 04:41 PM
#4
Be Quiet offers several 600W power supply units. Which one corresponds to you?
I
Isvios97
09-25-2023, 04:41 PM #4

Be Quiet offers several 600W power supply units. Which one corresponds to you?

X
xStrawberryx
Junior Member
34
10-02-2023, 11:07 AM
#5
The PSU is the only one I haven't recorded yet. It's the only older component I still use. If I had to estimate, it might be the Power 8 model. I'll follow up once I have a chance to check in an hour.
X
xStrawberryx
10-02-2023, 11:07 AM #5

The PSU is the only one I haven't recorded yet. It's the only older component I still use. If I had to estimate, it might be the Power 8 model. I'll follow up once I have a chance to check in an hour.

S
SIurpyy
Junior Member
32
10-02-2023, 06:03 PM
#6
It's the Ppure Power L8
S
SIurpyy
10-02-2023, 06:03 PM #6

It's the Ppure Power L8

K
Kraggoth
Junior Member
4
10-04-2023, 08:42 AM
#7
It might be the CPU. Consider removing the DDU driver first, just in case it isn't the issue.
Are all your chipset drivers and BIOS up to date?
K
Kraggoth
10-04-2023, 08:42 AM #7

It might be the CPU. Consider removing the DDU driver first, just in case it isn't the issue.
Are all your chipset drivers and BIOS up to date?

S
syt800
Junior Member
3
10-05-2023, 03:39 AM
#8
Honestly, I'm unfamiliar with chipset drivers. How can I locate the appropriate one? What should I consider when choosing one?
I'll attempt to uninstall DDU first.
If that doesn't work, would upgrading to a Ryzen 7 5800X be a suitable option? It would fit within a price range I'm comfortable with.
Appreciate your assistance.
S
syt800
10-05-2023, 03:39 AM #8

Honestly, I'm unfamiliar with chipset drivers. How can I locate the appropriate one? What should I consider when choosing one?
I'll attempt to uninstall DDU first.
If that doesn't work, would upgrading to a Ryzen 7 5800X be a suitable option? It would fit within a price range I'm comfortable with.
Appreciate your assistance.

I
ilija
Member
206
10-07-2023, 04:55 PM
#9
The suspicion about the CPU issue likely comes from someone in support at a webshop. It's not something I'd usually blame, as they rarely fail. The Pure Power 8 is an outdated budget PSU, and I wouldn't suggest using it for a £600 graphics card, even if it's new.
I
ilija
10-07-2023, 04:55 PM #9

The suspicion about the CPU issue likely comes from someone in support at a webshop. It's not something I'd usually blame, as they rarely fail. The Pure Power 8 is an outdated budget PSU, and I wouldn't suggest using it for a £600 graphics card, even if it's new.

D
DRGNdragsYT
Senior Member
723
10-07-2023, 08:07 PM
#10
Would it be advisable to switch to a different power supply unit?
D
DRGNdragsYT
10-07-2023, 08:07 PM #10

Would it be advisable to switch to a different power supply unit?

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