F5F Stay Refreshed Software Operating Systems Is my new computer won't turn on and just keeps restarting over and over again?

Is my new computer won't turn on and just keeps restarting over and over again?

Is my new computer won't turn on and just keeps restarting over and over again?

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Gurra34XX
Member
207
08-23-2026, 02:05 PM
#1
Good afternoon everyone. I just bought a pre-made computer from Best Buy at this link: https://www.bestbuy.com/site/hp-ome...mpaignID=1368791&eut=3523261955&intl=nosplash. It is new, but it won't let me put Windows on it correctly. Every time I try to restart after installing windows, the computer keeps asking about language and keyboard settings before stopping. I tried using the recovery tool to start a fix, but it just shows an error: "Startup repair couldn't repair your PC" along with a log file named C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt. When I tried to install Windows from a USB stick, it started up briefly and then froze before crashing. I remember seeing the error code 0xc0000001 once but didn't know how it worked. Can I still fix this? What steps should I try next?
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Gurra34XX
08-23-2026, 02:05 PM #1

Good afternoon everyone. I just bought a pre-made computer from Best Buy at this link: https://www.bestbuy.com/site/hp-ome...mpaignID=1368791&eut=3523261955&intl=nosplash. It is new, but it won't let me put Windows on it correctly. Every time I try to restart after installing windows, the computer keeps asking about language and keyboard settings before stopping. I tried using the recovery tool to start a fix, but it just shows an error: "Startup repair couldn't repair your PC" along with a log file named C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt. When I tried to install Windows from a USB stick, it started up briefly and then froze before crashing. I remember seeing the error code 0xc0000001 once but didn't know how it worked. Can I still fix this? What steps should I try next?

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alefueralle
Junior Member
38
09-12-2026, 03:58 PM
#2
Which one did you get from?
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alefueralle
09-12-2026, 03:58 PM #2

Which one did you get from?

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xXDeadEliteXx
Junior Member
18
09-14-2026, 11:47 AM
#3
Sorry, I'm not super good at technology stuff, but I just followed these steps: I clicked a link, downloaded an installer, made a USB drive with that software, and put it in my computer to start Windows 11.
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xXDeadEliteXx
09-14-2026, 11:47 AM #3

Sorry, I'm not super good at technology stuff, but I just followed these steps: I clicked a link, downloaded an installer, made a USB drive with that software, and put it in my computer to start Windows 11.

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Mrender3
Senior Member
412
09-14-2026, 01:45 PM
#4
The PC ships with Windows 11 Home right on it.
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Mrender3
09-14-2026, 01:45 PM #4

The PC ships with Windows 11 Home right on it.

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Pimousse62620
Member
234
09-20-2026, 04:50 AM
#5
Yeah, but it's been stuck in an endless loop. You keep hitting different keys, like trying to fix one thing only to crash and have to start over. Now you're trapped on this screen with no way out! Can't get past this boot menu anymore.
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Pimousse62620
09-20-2026, 04:50 AM #5

Yeah, but it's been stuck in an endless loop. You keep hitting different keys, like trying to fix one thing only to crash and have to start over. Now you're trapped on this screen with no way out! Can't get past this boot menu anymore.

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BrackzAU
Member
50
09-21-2026, 07:23 PM
#6
Go get this computer from Best Buy and let them fix whatever is broken with their own two hands.
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BrackzAU
09-21-2026, 07:23 PM #6

Go get this computer from Best Buy and let them fix whatever is broken with their own two hands.