F5F Stay Refreshed Hardware Desktop Is my computer restarting unexpectedly during gameplay?

Is my computer restarting unexpectedly during gameplay?

Is my computer restarting unexpectedly during gameplay?

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E
emmylee33
Senior Member
710
06-06-2023, 05:30 AM
#1
Hello,
I have a "new" pc, built last october.
-NZXT 750W gold psu
-ryzen 5800x3D
-NZXT N7 B550
-4070 TI
-32 gb ram GSKILL TRIDENT Z
-Nvme ssd
-W11 home
I first had a 6800 XT, but it was defective and the shop where i bought it gave me a refund, and i got a 4070ti instead (same price and available). I did a clean install of windows just to be sure with the drivers,
I have my new gpu for maybe 2 month now, and i recently had this problem while gaming. The PC freeze, and my screen turn black, with some colors like this:
It stays like it for maybe 5sec, then the computer is rebooting,
I have even more issues while playing Diablo 4, where all my pc "stutter" while alt-tabbing
Please don't tell me I have a GPU issue AGAIN.
Sorry if i am not clear enough.
Thanks in advance for your help.
E
emmylee33
06-06-2023, 05:30 AM #1

Hello,
I have a "new" pc, built last october.
-NZXT 750W gold psu
-ryzen 5800x3D
-NZXT N7 B550
-4070 TI
-32 gb ram GSKILL TRIDENT Z
-Nvme ssd
-W11 home
I first had a 6800 XT, but it was defective and the shop where i bought it gave me a refund, and i got a 4070ti instead (same price and available). I did a clean install of windows just to be sure with the drivers,
I have my new gpu for maybe 2 month now, and i recently had this problem while gaming. The PC freeze, and my screen turn black, with some colors like this:
It stays like it for maybe 5sec, then the computer is rebooting,
I have even more issues while playing Diablo 4, where all my pc "stutter" while alt-tabbing
Please don't tell me I have a GPU issue AGAIN.
Sorry if i am not clear enough.
Thanks in advance for your help.

G
gogofrgl1234
Senior Member
718
06-13-2023, 05:55 AM
#2
Which specific model is this, and for how long has it been in service?
G
gogofrgl1234
06-13-2023, 05:55 AM #2

Which specific model is this, and for how long has it been in service?

L
livigamer
Junior Member
38
06-13-2023, 12:39 PM
#3
Usually I mention PSU, GPU or RAM. Brief spikes from the GPU might force it to use more power than the PSU provides, activating over current protection. This should lead to the PC shutting down immediately, though without visible screen issues. If the RAM performed well before the GPU upgrade, it’s less likely the problem is with the GPU or PSU.
L
livigamer
06-13-2023, 12:39 PM #3

Usually I mention PSU, GPU or RAM. Brief spikes from the GPU might force it to use more power than the PSU provides, activating over current protection. This should lead to the PC shutting down immediately, though without visible screen issues. If the RAM performed well before the GPU upgrade, it’s less likely the problem is with the GPU or PSU.

B
Broflash
Senior Member
740
06-19-2023, 08:11 AM
#4
The NZXT C750 Bronze is a 750W ATX 3.1 power supply designed for dependable and efficient operation. It accommodates the newest GPUs, provides flat pre-attached cables for simpler setup, and features comprehensive built-in safeguards. ATX 3.1 Ready: Prepare your build for tomorrow with a 12V-2x6 cable that...
B
Broflash
06-19-2023, 08:11 AM #4

The NZXT C750 Bronze is a 750W ATX 3.1 power supply designed for dependable and efficient operation. It accommodates the newest GPUs, provides flat pre-attached cables for simpler setup, and features comprehensive built-in safeguards. ATX 3.1 Ready: Prepare your build for tomorrow with a 12V-2x6 cable that...

T
TalemStudios
Junior Member
32
06-20-2023, 12:30 AM
#5
You can try additional tests to evaluate the system further. Regarding undervolting, consider adjusting the power supply or graphics card settings if needed.
T
TalemStudios
06-20-2023, 12:30 AM #5

You can try additional tests to evaluate the system further. Regarding undervolting, consider adjusting the power supply or graphics card settings if needed.

_
_Geqr_
Senior Member
554
06-20-2023, 04:21 AM
#6
the c series are generally well-rated devices.
i wouldn't anticipate problems or unexpected malfunctions during regular use.
the specific problem with the initial rx card that was replaced is unclear.
_
_Geqr_
06-20-2023, 04:21 AM #6

the c series are generally well-rated devices.
i wouldn't anticipate problems or unexpected malfunctions during regular use.
the specific problem with the initial rx card that was replaced is unclear.

J
JeyReturnz
Junior Member
36
06-25-2023, 12:49 PM
#7
I posted about this issue a few months back if you're interested in checking it out. Question - RX 6800 XT keeps crashing, can you assist? Hello, I'm a user with a Desktop setup. GPU: RX 6800 XT. OC Gigabyte CPU: RYZEN 7 5800X3D. Motherboard: NZXT N7 B550. BIOS version: P1.70. RAM: 32GB G.SKILL TRIDENZ NEO 3600MHZ. CL18 PSU. NZXT 750W Full Modular gold case. Operating System: NZXT H550. Windows: 11 Home 64. GPU drivers: AMD... forums.
J
JeyReturnz
06-25-2023, 12:49 PM #7

I posted about this issue a few months back if you're interested in checking it out. Question - RX 6800 XT keeps crashing, can you assist? Hello, I'm a user with a Desktop setup. GPU: RX 6800 XT. OC Gigabyte CPU: RYZEN 7 5800X3D. Motherboard: NZXT N7 B550. BIOS version: P1.70. RAM: 32GB G.SKILL TRIDENZ NEO 3600MHZ. CL18 PSU. NZXT 750W Full Modular gold case. Operating System: NZXT H550. Windows: 11 Home 64. GPU drivers: AMD... forums.

A
adityad
Member
128
06-25-2023, 03:39 PM
#8
It seems the store mentioned any issues with the card during testing, and there might be a risk of damaging cards.
A
adityad
06-25-2023, 03:39 PM #8

It seems the store mentioned any issues with the card during testing, and there might be a risk of damaging cards.

R
RLC99
Junior Member
39
06-25-2023, 04:37 PM
#9
Verify GPU temperatures with MSI Afterburner.
R
RLC99
06-25-2023, 04:37 PM #9

Verify GPU temperatures with MSI Afterburner.

S
SedentarySauS
Senior Member
411
06-26-2023, 12:04 AM
#10
they returned it to gigabyte, claiming it was dead. The problems weren't identical, but there were still issues present. The temperature is normal. How could it harm the GPU?
S
SedentarySauS
06-26-2023, 12:04 AM #10

they returned it to gigabyte, claiming it was dead. The problems weren't identical, but there were still issues present. The temperature is normal. How could it harm the GPU?

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