Is my brand new machine broken because it doesn't work with my old parts?
Is my brand new machine broken because it doesn't work with my old parts?
Good morning! I bought a new PC and put up the Windows 11 on it. Now, when I turn it on, things get slow around 20 to 30 seconds after starting. The windows move slowly, apps take extra time to open, and videos from YouTube play in slow motion while the audio shakes. This happens every single time I boot up, and it lasts anywhere from a minute or two down to just ten seconds for no good reason at all. I turned off most of my startup programs, keeping only the Realtek audio driver and Windows antivirus. Even when I tried turning things on before opening any apps in the first few minutes, the slowdown happens later too. When I look at Task Manager, there are no weird resource uses, and nothing special shows up in the event log. The temperatures don't jump high during startup either. I've tried reinstalling all the drivers and updating the BIOS already. Can anyone help me? Where should I go next for this problem? PC Specs: CPU: Ryzen 7 9800x3d RAM: 2 Corsair Vengeance 32GB 6000MHz DDR5 sticks GPU: RTX 3080 Gigabyte Gaming OC Mobo: Asrock X870 Pro RS NVMe SSD: WD_BLACK SN850X 2TB Windows 11 Pro 24H2 PSU: Sharkoon silentstorm coolzero 850w
Welcome to the forums! You have two Corsair Vengeance sticks with 32GB of RAM set to 6000MHz DDR5. Do you want a link for your specific RAM kit? Your motherboard is an Asrock X870 Pro RS, and what BIOS version are you running? Please turn off built-in graphics in the BIOS first, then use DDU to wipe out all old drivers from Intel, AMD, or NVIDIA. After that, manually install driver version 566.36 using admin rights when right-clicking the installer file.
Where is the memory sitting? It's in holes two and four, away from the chip. Is it empty or does it have some data inside? The answer seems to be that there are slots, an empty slot, another slot, and maybe even more than just those two positions.
Have you tried turning off your graphics card so it can't see your screen?
The first time I found out about the problem, I took both screens apart to see if that fixed it. Even after moving one screen directly onto the board, my computer still got slower.
I still need to try reinstalling my video drivers in safe mode. Yes, exactly, after those 2–3 minutes of slowing down, the PC works perfectly (no weird temperatures, crashes, or similar problems) until it needs to restart again. I've noticed that when I reboot the computer several times in a row (for example, while installing drivers or tweaking the BIOS), this issue doesn't always show up. But if I start it completely off, it happens 99% of the time right now. Currently, I have connected via USB: a microphone, a keyboard, a mouse, a dongle for wireless headphones, and a USB extension cable.
I tried following your steps to fix the problem, but it's still happening. There are errors and warnings showing up in Event Viewer that I don't know if they connect together. Here is what I see: - TPM-WMI 1796: A Secure Boot update didn't work because Secure Boot isn't turned on for this computer. For more details, check the link below: https://go.microsoft.com/fwlink/?linkid=2169931 - DistributedCOM 10010: The server {6FA05A24-B1DF-4155-909E-7B424F2D2BB5} didn't join the DCOM network fast enough. - Kernel-EventTracing 28: A feature couldn't be set up because of a code error (0xC0000001).