Is it just slow when I use a computer? Everything else works fine on my phone or tablet?
Is it just slow when I use a computer? Everything else works fine on my phone or tablet?
My PC is the fastest computer in our house and should get the best internet because it uses an ethernet cable instead of wifi. It has a speed of 309 down, 3.16 up, and a ping of 4 ms. Everyone else in the room gets better speeds on their phones or laptops when they use ethernet, but this PC is still okay with that setup. When I switch to using wifi for my computer instead of ethernet, the numbers go the opposite way: down speed drops to 2.09 while up speed jumps to 36.86. A typical phone reading shows a different split: 33.7 down and 38.6 up. Since this PC is sitting right next to the router, I know that's why things are happening. I tried upgrading my Windows 11 version and updating the router drivers too. Thanks for any advice you can give me! Also, please let me know if I have more details to share.
I was showing you those DNS servers from Google that use both IPv4 and IPv6. Oh well, nothing changed here. I'm still seeing 311 online but 2.8 offline. Thanks anyway for trying something new!
Here is the order summary: I bought a Dell 8930 desktop with an Intel i9-9900 processor running at 3.10GHz (that's about 3 million times around once per second). It has 32 GB of memory and uses a Killer E2400 Gigabit Ethernet controller for fast internet connection. The order number is 1JJNK from the Middle East, marked as disabled in settings. Other parts include an i9-9900 GXXX9 motherboard (M6800), an XPS laptop module with a label and registration info. I also got an Intel CI9 processor chip along with some other chips like T7610 and A9 from AMD, plus one all-in-one computer called CU031 that includes a mouse from Logitech. The desktop had optical black buttons on the keyboard and ran Windows 10. It came with extra features like Dolby Labs licensing for great sound quality, an optical drive labeled MOLY, and software including Cyberlink Suite version 2.0. There was also a Digital Video Disk Drive (JCV), a Power Cord that is gold color, and another power cord that is gray. The PC uses a Dell Extreme Performance System with Foxconn assembly in China. It shipped to the US/CAN region, but I had to pay for shipping fees. The system includes an M.2 storage drive from Hitachi/LG, a keyboard, and other accessories like screws, software disks, and a DVD drive.
Whoops, they're asking me if anyone else is here? Yeah, I'm still hitting 310 down and 2.7 up. The coolest thing about this though is that it's pretty brand new! Before, when I was getting these speeds on upload, they were all in the same range as my downloads.
The issue is still going on. The wired connection (Ethernet) shows 309.95 seconds for download and 2.99 seconds for upload, with a ping of 6 milliseconds. On the wireless network, it's much slower: 1.96 seconds down but 38.41 seconds up. Do you know how to fix this? The full specs were shared earlier.
I just noticed your ethernet chip is really good. Back then, they were trash and lots of people stayed away from those boards because the parts inside got damaged. I thought intel had killed them when they bought out the company, but now they are pushing this "gamer" network software. If you are lucky, you can just install a special app that makes it work for your traffic. For a long time, we couldn't do much better than that. You used to need a totally different driver to remove all those extra features. I don't know where you get those drivers anymore though. The chip you have is an older model with fewer problems in the software compared to earlier ones. Killer also has lots of issues with things like tcp offload, which is a setting for some network cards. You just want to turn that feature off. If you have another pcie slot, adding an extra ethernet card is pretty cheap.
Great reply, Bill. OK, first things first, this only happened recently. I've been using the system for three months now, and nothing like this has ever happened before those two years. For a long time, my speed stayed pretty steady around 300 Mbps when I tested often. Then something bad started happening here. That makes me think it might be the Windows or driver side instead of hardware alone. I tried using the Killer software back when I first got this info; it gave zero for all my tests too. I turned that program off in my startup settings just to stop any chance of trouble. Adding an ethernet card sounds like a good idea, even though it's pretty desperate right now. I will keep looking at that option. Would you mind pointing me toward some old posts where people found different drivers without using the Killer software? Thanks so much for being helpful!
It doesn't help much anymore because Killer got bought by Intel and the site is probably gone forever now. Even if there are old drivers somewhere, they might be hidden really well so I never found them even though I didn't spend hours looking for them. You might still get a standard Windows driver to run things, but I'm not 100% sure it works right. Maybe I got the details wrong. Remember that Killer was actually based on a realtek chip?