Is it just slow when I use a computer? Everything else works fine on my phone or tablet?
Is it just slow when I use a computer? Everything else works fine on my phone or tablet?
Just found an answer on Microsoft website for me, where StephenRudolph says, The Remove option worked for him. Now I'm back up to 307.89 down, 236.01 up (after being under 3.0 up for months). Two things to note: 1. after I chose the remove option and ran the installation routine, I did get an error prompt saying it had NOT completed correctly. That worried me, but I decided to just reboot anyway. 2. my problem didn't start until a few months ago. That made me reasonably sure the problem was caused by an update I'd installed at some point. Thought I'd come back and share that answer with you guys. Thanks so much StephenRudolph!