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Internet speed issues with gigabit connection

Internet speed issues with gigabit connection

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oleg72
Junior Member
7
02-28-2016, 10:19 AM
#1
Recently switched from a 500mb/s plan to a 1000mb/s gigabit internet service because everyone is doing online schooling. The issue remains, no matter what I try, I only get around 500mb/s on my laptop connected via Ethernet. Our setup uses a modem connected directly through coaxial cable, then Ethernet from there to the Wi-Fi router, and finally to my laptop. Even if I connect the laptop directly to the modem, the speed stays low. We also purchased CAT6 cables in the hope they might be the problem. I’m starting to lose ideas about what to do next. Help would be appreciated.
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oleg72
02-28-2016, 10:19 AM #1

Recently switched from a 500mb/s plan to a 1000mb/s gigabit internet service because everyone is doing online schooling. The issue remains, no matter what I try, I only get around 500mb/s on my laptop connected via Ethernet. Our setup uses a modem connected directly through coaxial cable, then Ethernet from there to the Wi-Fi router, and finally to my laptop. Even if I connect the laptop directly to the modem, the speed stays low. We also purchased CAT6 cables in the hope they might be the problem. I’m starting to lose ideas about what to do next. Help would be appreciated.

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51
02-28-2016, 04:29 PM
#2
Only two possibilities exist. Either they failed to activate the button for faster internet, or your internet speed is restricted by the number of users on your provider's network. You don’t have a coaxial cable connected to your router, which isn’t how gigabit speeds are achieved. Also verify that all router ports support gigabit connectivity.
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Thenameisloony
02-28-2016, 04:29 PM #2

Only two possibilities exist. Either they failed to activate the button for faster internet, or your internet speed is restricted by the number of users on your provider's network. You don’t have a coaxial cable connected to your router, which isn’t how gigabit speeds are achieved. Also verify that all router ports support gigabit connectivity.

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ReborntoKill
Posting Freak
821
02-28-2016, 07:01 PM
#3
This performance problem appears on just one computer. You're checking how fast it runs; speed tests are being done to confirm. Unless you're in a large group with limited bandwidth, Gigabit Internet isn't necessary for remote learning. Compression has been useful for years.
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ReborntoKill
02-28-2016, 07:01 PM #3

This performance problem appears on just one computer. You're checking how fast it runs; speed tests are being done to confirm. Unless you're in a large group with limited bandwidth, Gigabit Internet isn't necessary for remote learning. Compression has been useful for years.

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MadMats100
Member
129
02-28-2016, 10:17 PM
#4
It's definitely a coax cable, which is standard in my area. It supports gigabit speeds, and after the technician installed a new router and modem, he was achieving 850 to 900 Mb/s on his laptop. That doesn't add up because we can't reach such speeds on any device inside our home.
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MadMats100
02-28-2016, 10:17 PM #4

It's definitely a coax cable, which is standard in my area. It supports gigabit speeds, and after the technician installed a new router and modem, he was achieving 850 to 900 Mb/s on his laptop. That doesn't add up because we can't reach such speeds on any device inside our home.

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GMB_01
Member
231
03-01-2016, 05:03 AM
#5
It’s absolutely not a coaxial cable—I assure you you have another connection coming from a different router. Double-check that all your ports are Gigabit-capable; some devices might lack those speeds.
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GMB_01
03-01-2016, 05:03 AM #5

It’s absolutely not a coaxial cable—I assure you you have another connection coming from a different router. Double-check that all your ports are Gigabit-capable; some devices might lack those speeds.

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Sukibooki
Member
204
03-03-2016, 12:59 AM
#6
It's an ARRIS CM8200 Modem with a coaxial connection. I'm running a brand new Dell G7 17-inch laptop with Killer Ethernet, and the back lights indicate it's sending GigE speeds. It connects to a Smart RG SR400AC router, which also shows white lights confirming a gigabit connection.
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Sukibooki
03-03-2016, 12:59 AM #6

It's an ARRIS CM8200 Modem with a coaxial connection. I'm running a brand new Dell G7 17-inch laptop with Killer Ethernet, and the back lights indicate it's sending GigE speeds. It connects to a Smart RG SR400AC router, which also shows white lights confirming a gigabit connection.

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Totsi356
Junior Member
15
03-03-2016, 09:49 AM
#7
It seems like your system might have an issue, possibly due to a software conflict. You may need to contact Dell support or troubleshoot further.
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Totsi356
03-03-2016, 09:49 AM #7

It seems like your system might have an issue, possibly due to a software conflict. You may need to contact Dell support or troubleshoot further.

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mcmack05
Member
199
03-19-2016, 05:24 PM
#8
DOCSIS 3.1 supports speeds exceeding 1Gbps over coaxial connections. I assure you this is beyond common understanding. DOCSIS 4.0 offers full-duplex capabilities reaching 1Gbps+ and can achieve up to 10Gbps under optimal conditions.
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mcmack05
03-19-2016, 05:24 PM #8

DOCSIS 3.1 supports speeds exceeding 1Gbps over coaxial connections. I assure you this is beyond common understanding. DOCSIS 4.0 offers full-duplex capabilities reaching 1Gbps+ and can achieve up to 10Gbps under optimal conditions.

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Awesomater14
Member
192
04-01-2016, 06:49 PM
#9
Ensure no malicious software is running, as it might interfere with QoS settings. Also, verify if other devices are functioning at the expected gigabit speeds.
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Awesomater14
04-01-2016, 06:49 PM #9

Ensure no malicious software is running, as it might interfere with QoS settings. Also, verify if other devices are functioning at the expected gigabit speeds.

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HarasNes
Junior Member
31
04-14-2016, 04:44 AM
#10
I’ll attempt to remove the program. Nothing else seems to work. Of course, I’m also dealing with the internet technician’s computer, which he claims is pulling 900mb/s out of it.
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HarasNes
04-14-2016, 04:44 AM #10

I’ll attempt to remove the program. Nothing else seems to work. Of course, I’m also dealing with the internet technician’s computer, which he claims is pulling 900mb/s out of it.

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