F5F Stay Refreshed Hardware Desktop Internet connection ceased suddenly and unexpectedly.

Internet connection ceased suddenly and unexpectedly.

Internet connection ceased suddenly and unexpectedly.

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benbossgaming
Member
65
10-07-2020, 08:08 PM
#1
I own a Gigabyte B550 Aorus Pro AC motherboard with stable performance over the years. The WiFi setup uses an antenna that fits directly onto the board. On Monday (10/02) I powered it on without issues and turned it off. Today (12/02) I restarted it and immediately lost WiFi access—no network options available. No one has any insight into what might be wrong or how to resolve it. Here’s what I’ve tried so far:
- Restarted the system multiple times
- Disconnected and reconnected the antenna
- Ran Windows troubleshooter
- Verified BIOS settings to confirm WiFi is enabled (only Ethernet devices visible)
- Connected PC via Ethernet to my router, which works but blocks internet access, preventing driver checks
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benbossgaming
10-07-2020, 08:08 PM #1

I own a Gigabyte B550 Aorus Pro AC motherboard with stable performance over the years. The WiFi setup uses an antenna that fits directly onto the board. On Monday (10/02) I powered it on without issues and turned it off. Today (12/02) I restarted it and immediately lost WiFi access—no network options available. No one has any insight into what might be wrong or how to resolve it. Here’s what I’ve tried so far:
- Restarted the system multiple times
- Disconnected and reconnected the antenna
- Ran Windows troubleshooter
- Verified BIOS settings to confirm WiFi is enabled (only Ethernet devices visible)
- Connected PC via Ethernet to my router, which works but blocks internet access, preventing driver checks

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TheresFaith
Member
122
10-09-2020, 08:29 AM
#2
Consider a Windows reinstall.
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TheresFaith
10-09-2020, 08:29 AM #2

Consider a Windows reinstall.

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DrPingouin
Member
214
10-12-2020, 09:12 AM
#3
Yes, the networking drivers are installed.
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DrPingouin
10-12-2020, 09:12 AM #3

Yes, the networking drivers are installed.

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ShnubZer0
Junior Member
32
10-20-2020, 05:47 AM
#4
I'll verify the presence of the network card in Peripherals.
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ShnubZer0
10-20-2020, 05:47 AM #4

I'll verify the presence of the network card in Peripherals.

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xanderzone317
Posting Freak
957
10-20-2020, 07:37 AM
#5
Has to be a last resort. I haven’t done any updates since I last used it so baffled how it’s happened
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xanderzone317
10-20-2020, 07:37 AM #5

Has to be a last resort. I haven’t done any updates since I last used it so baffled how it’s happened

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livvy66
Member
129
10-20-2020, 09:29 AM
#6
Ensure you're using the correct version.
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livvy66
10-20-2020, 09:29 AM #6

Ensure you're using the correct version.

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JustAlexUHC
Junior Member
43
10-23-2020, 09:54 AM
#7
What specific components the device requires are being used, and whether they are already present.
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JustAlexUHC
10-23-2020, 09:54 AM #7

What specific components the device requires are being used, and whether they are already present.

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SwampyJoe55
Member
61
10-23-2020, 06:38 PM
#8
Completed the task, I notice the same as your top two except the WiFi name is different. It recognizes its presence yet fails to connect.
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SwampyJoe55
10-23-2020, 06:38 PM #8

Completed the task, I notice the same as your top two except the WiFi name is different. It recognizes its presence yet fails to connect.

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tim_ki
Member
196
10-23-2020, 07:12 PM
#9
It’s hard to tell precisely which parts to verify since everything might look normal from what you remember. Checking recent changes and installation details could help identify discrepancies.
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tim_ki
10-23-2020, 07:12 PM #9

It’s hard to tell precisely which parts to verify since everything might look normal from what you remember. Checking recent changes and installation details could help identify discrepancies.

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schemouna
Member
51
10-31-2020, 01:03 AM
#10
I’m opting to reinstall Windows again, clearly a reasonable choice if you’re only doing it as a final option. It actually resolved my slow gateway laptop when Bluetooth suddenly disappeared. Make sure you have the right drivers for your motherboard—you can download them from a USB drive. Remember, Windows will preserve all your files and data, so unless you’re extremely cautious, you’re not putting yourself in danger by resetting it.
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schemouna
10-31-2020, 01:03 AM #10

I’m opting to reinstall Windows again, clearly a reasonable choice if you’re only doing it as a final option. It actually resolved my slow gateway laptop when Bluetooth suddenly disappeared. Make sure you have the right drivers for your motherboard—you can download them from a USB drive. Remember, Windows will preserve all your files and data, so unless you’re extremely cautious, you’re not putting yourself in danger by resetting it.

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