F5F Stay Refreshed Power Users Networks Installed fiber results in significantly reduced upload speeds on a single device.

Installed fiber results in significantly reduced upload speeds on a single device.

Installed fiber results in significantly reduced upload speeds on a single device.

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Yes_Im_A_Pro
Member
66
11-13-2023, 09:22 AM
#1
Hey, your fiber setup looks good with solid downloads around 500 Mbps and uploads in the 32-50 Mbps range. Your phone shows decent speeds too, but your desktop is having trouble. It’s averaging 550 Mbps download but only 32-50 Mbps upload. You’ve checked both Wi-Fi and wired connections. The Cox tech couldn’t pinpoint the problem. Need some guidance on troubleshooting steps?
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Yes_Im_A_Pro
11-13-2023, 09:22 AM #1

Hey, your fiber setup looks good with solid downloads around 500 Mbps and uploads in the 32-50 Mbps range. Your phone shows decent speeds too, but your desktop is having trouble. It’s averaging 550 Mbps download but only 32-50 Mbps upload. You’ve checked both Wi-Fi and wired connections. The Cox tech couldn’t pinpoint the problem. Need some guidance on troubleshooting steps?

D
Darkeos
Senior Member
538
11-21-2023, 09:24 PM
#2
I would start by reinstalling my networking drivers.
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Darkeos
11-21-2023, 09:24 PM #2

I would start by reinstalling my networking drivers.

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EugeneMagoggle
Junior Member
43
11-22-2023, 02:14 AM
#3
We can identify the motherboard and Wi-Fi adapter used by the affected computer.
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EugeneMagoggle
11-22-2023, 02:14 AM #3

We can identify the motherboard and Wi-Fi adapter used by the affected computer.

R
ripa5000
Posting Freak
884
11-27-2023, 02:17 PM
#4
DM indicates the following adapter information: Asrock Z590-C/ac ATX. Here are the details about the adapters.
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ripa5000
11-27-2023, 02:17 PM #4

DM indicates the following adapter information: Asrock Z590-C/ac ATX. Here are the details about the adapters.

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juri1990
Senior Member
441
11-28-2023, 01:46 AM
#5
No, I did not install them from the website.
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juri1990
11-28-2023, 01:46 AM #5

No, I did not install them from the website.

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Slide7
Member
148
12-16-2023, 12:37 AM
#6
I haven't done it. I'm unsure how to proceed, worried about damaging something.
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Slide7
12-16-2023, 12:37 AM #6

I haven't done it. I'm unsure how to proceed, worried about damaging something.

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tomasaro
Member
68
12-17-2023, 03:55 PM
#7
It's fine. Go to the page for your exact motherboard and find the drivers for both. Download and install them. There is no "ruining" it, it's software - worst case scenario, you can wipe and reinstall Windows. I have never across maybe a thousand computers i've set up had basic driver installation mash the OS.
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tomasaro
12-17-2023, 03:55 PM #7

It's fine. Go to the page for your exact motherboard and find the drivers for both. Download and install them. There is no "ruining" it, it's software - worst case scenario, you can wipe and reinstall Windows. I have never across maybe a thousand computers i've set up had basic driver installation mash the OS.

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Awesome_Lewis
Member
50
12-17-2023, 06:17 PM
#8
Thank you for your feedback. It seems the drivers for this motherboard aren't available. The only Z motherboard drivers listed on Asrock's site are for Z790 boards. It appears they may no longer offer support after a few years.
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Awesome_Lewis
12-17-2023, 06:17 PM #8

Thank you for your feedback. It seems the drivers for this motherboard aren't available. The only Z motherboard drivers listed on Asrock's site are for Z790 boards. It appears they may no longer offer support after a few years.

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Emir_05
Member
55
12-17-2023, 07:49 PM
#9
Let's get this information to you clearly.
The link points to a download page for Intel Z590-CAC, and the text reads: "Come on, I believe in you."
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Emir_05
12-17-2023, 07:49 PM #9

Let's get this information to you clearly.
The link points to a download page for Intel Z590-CAC, and the text reads: "Come on, I believe in you."

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SkyInsane
Senior Member
718
12-19-2023, 03:25 PM
#10
Hey, I checked their support page for drivers but couldn’t locate it. Appreciate you sharing the link!
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SkyInsane
12-19-2023, 03:25 PM #10

Hey, I checked their support page for drivers but couldn’t locate it. Appreciate you sharing the link!

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