F5F Stay Refreshed Hardware Desktop Identifying issues

Identifying issues

Identifying issues

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NyanDelerey
Member
125
02-15-2019, 12:07 PM
#1
Last night my whole PC crashed unexpectedly, refusing to boot into Windows and repeatedly displaying BSODs. In the Event Viewer I only saw a kernel power error code 41. My setup includes two Wi-Fi chips: one on the motherboard (Intel AX211) and another added via a replacement card (GC-WBAX210 with an Intel AX110). Initially, I resolved the issue by disabling the unused Wi-Fi chip in Device Manager during safe boot and updating drivers. However, this time the problem persisted—especially when trying to install the driver, which triggered an error stating "one or more issues caused the setup to fail." I downloaded a driver package and selected the one from Device Manager that didn’t cause crashes, but it still led to frequent BSODs. Once I restored my original BIOS and hardware, the crashes stopped temporarily, though they returned when I reinstalled the OC. Now I’m back to experiencing more frequent BSODs despite everything seeming stable. I’m hoping for improvements like XMP support and iGPU tuning, but getting everything back would be ideal. What could have changed this? Any suggestions or overlooked steps?
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NyanDelerey
02-15-2019, 12:07 PM #1

Last night my whole PC crashed unexpectedly, refusing to boot into Windows and repeatedly displaying BSODs. In the Event Viewer I only saw a kernel power error code 41. My setup includes two Wi-Fi chips: one on the motherboard (Intel AX211) and another added via a replacement card (GC-WBAX210 with an Intel AX110). Initially, I resolved the issue by disabling the unused Wi-Fi chip in Device Manager during safe boot and updating drivers. However, this time the problem persisted—especially when trying to install the driver, which triggered an error stating "one or more issues caused the setup to fail." I downloaded a driver package and selected the one from Device Manager that didn’t cause crashes, but it still led to frequent BSODs. Once I restored my original BIOS and hardware, the crashes stopped temporarily, though they returned when I reinstalled the OC. Now I’m back to experiencing more frequent BSODs despite everything seeming stable. I’m hoping for improvements like XMP support and iGPU tuning, but getting everything back would be ideal. What could have changed this? Any suggestions or overlooked steps?

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60
02-15-2019, 02:58 PM
#2
specs?
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FairyKingSloth
02-15-2019, 02:58 PM #2

specs?

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sisivabbe
Junior Member
2
02-16-2019, 03:58 AM
#3
I can't view that link directly. Could you share the content or details from it?
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sisivabbe
02-16-2019, 03:58 AM #3

I can't view that link directly. Could you share the content or details from it?

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godzillaslime
Member
177
02-16-2019, 07:35 AM
#4
It says nothing about your BSODs in relation to the bluescreenview tool.
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godzillaslime
02-16-2019, 07:35 AM #4

It says nothing about your BSODs in relation to the bluescreenview tool.

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Xytrixz
Senior Member
552
02-16-2019, 12:55 PM
#5
Bluescreenview is a tool that helps identify issues with Windows, often related to system errors or crashes. It’s commonly used after encountering problems in tools like Event Viewer.
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Xytrixz
02-16-2019, 12:55 PM #5

Bluescreenview is a tool that helps identify issues with Windows, often related to system errors or crashes. It’s commonly used after encountering problems in tools like Event Viewer.

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hunchmuffin6
Member
209
02-16-2019, 03:33 PM
#6
It resolved itself automatically through a quick check or full diagnostic mode, though I'm not sure which method worked. I'll go with the option.
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hunchmuffin6
02-16-2019, 03:33 PM #6

It resolved itself automatically through a quick check or full diagnostic mode, though I'm not sure which method worked. I'll go with the option.

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SkyInsane
Senior Member
718
02-16-2019, 11:00 PM
#7
The issue persists.
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SkyInsane
02-16-2019, 11:00 PM #7

The issue persists.

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Summerbirth
Member
142
02-22-2019, 08:23 AM
#8
BSV offers a solid tool for analyzing minidumps. Remember to check recent software suggestions before use. Including crystal disk details could provide more insights. Running SFC and DISM scans is also recommended.
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Summerbirth
02-22-2019, 08:23 AM #8

BSV offers a solid tool for analyzing minidumps. Remember to check recent software suggestions before use. Including crystal disk details could provide more insights. Running SFC and DISM scans is also recommended.

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Selrahcc
Member
224
02-22-2019, 09:20 AM
#9
I received ntoskrnl.exe and ntfs.sys, tried a full Windows reinstall by wiping the drive, but it didn’t work and I kept crashing before finishing. Now I’m going to format the C drive to check what happens. All clean results so far @RONOTHAN## Thanks for your help again, but any advice would be appreciated.
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Selrahcc
02-22-2019, 09:20 AM #9

I received ntoskrnl.exe and ntfs.sys, tried a full Windows reinstall by wiping the drive, but it didn’t work and I kept crashing before finishing. Now I’m going to format the C drive to check what happens. All clean results so far @RONOTHAN## Thanks for your help again, but any advice would be appreciated.

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EntyBR
Junior Member
12
02-24-2019, 08:01 AM
#10
I set up the C drive but keep encountering blue screens. I’m attempting a new BIOS now.
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EntyBR
02-24-2019, 08:01 AM #10

I set up the C drive but keep encountering blue screens. I’m attempting a new BIOS now.

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